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InSite Solutions Inc. was founded by Robert Cohen (better known as Bob), an IT visionary, two years ago. InSite is best known for providing customized IT solutions to customer requirements. It has been doing remarkably well and boasts of a dedicated team of 20 professionals, consisting of some of the best brains in the IT industry. At the end of the last financial year, InSite recorded a growth of over 150%. InSite believes in encouraging innovation and provides complete freedom to its employees. All employees report directly to Bob, who besides being the CEO, is also CFO and the chief recruiter. The employees of InSite are always eager to experiment and constantly find new ways of doing things. Each employee is always ready to help everyone else, even if it means abandoning his or her original task. Being a highly motivated outfit, some of the employees put in many extra hours of work every day without any sort of resentment. They have a very high opinion of each other’s capabilities and so usually, someone’s word is considered substantial enough to move forward. The atmosphere, at all times, is one of great bonhomie, cheer and trust. This has been the primary reason for their high turnaround speed of products.

The Customers are happy with the services of InSite, though they sometimes complain that the costs are too high. Bob explains the high costs by saying that each product developed by InSite is truly unique, and therefore justifies the costs incurred in its development. Moreover, InSite believes in going beyond the stated customer requirements and usually develops a product that surpasses the expectations of the customer. This has led to their confidence in their abilities growing by leaps and bounds to the extent that they no longer feel the need to validate issues with the customer at intermediate phases in the development lifecycle of

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