...Taipei, Taiwan, Republic of China Abstract Purpose – This study aims to examine how technology readiness (TR) influences customers’ perception and adoption of self-service technologies (SSTs) through development of an empirical model to explore the relationships among TR, perceived service quality, satisfaction and behavioral intentions toward SSTs. Design/methodology/approach – A theoretical framework is proposed to suggest the links between the four constructs. Extant research and concepts from various fields, including marketing, psychology and information system (IS), are reviewed, deriving six hypotheses. Data from SST users is examined through structural equation modeling (SEM). Findings – Results indicate TR influences perceived SST service quality and behavioral intentions, while perceived SST service quality has a positive impact on customer satisfaction and behavioral intentions toward SSTs. Research limitations/implications – This study represents an early attempt at explaining the role of TR in customer SST usage. Future research directions are discussed, with an emphasis on incorporating attitudinal, behavioral, situational and psychographic factors to improve our understanding of SST usage. Practical implications – TR should be given increased attention by firms implementing SSTs to improve customer perception...
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...STATISTICS FOR ENGINEERS (EQT 373) TUTORIAL CHAPTER 3 – INTRODUCTORY LINEAR REGRESSION 1) Given 5 observations for two variables, x and y. | 3 | 12 | 6 | 20 | 14 | | 55 | 40 | 55 | 10 | 15 | a. Develop a scatter diagram for these data. b. What does the scatter diagram developed in part (a) indicate about the relationship between the two variables? c. Develop the estimated regression equation by computing the values and. d. Use the estimated regression equation to predict the value of y when x=10. e. Compute the coefficient of determination. Comment on the goodness of fit. f. Compute the sample correlation coefficient (r) and explain the result. 2) The Tenaga Elektik MN Company is studying the relationship between kilowatt-hours (thousands) used and the number of room in a private single-family residence. A random sample of 10 homes yielded the following. Number of rooms | Kilowatt-Hours (thousands) | 12 9 14 6 10 8 10 10 5 7 | 9 7 10 5 8 6 8 10 4 7 | a. Identify the independent and dependent variable. b. Compute the coefficient of correlation and explain. c. Compute the coefficient of determination and explain. d. Test whether there is a positive correlation between both variables. Use α=0.05. e. Determine the regression equation (used Least Square method) f. Determine the value of kilowatt-hours used if number of rooms is 11. g. Can you use the model in (f.) to predict the kilowatt-hours if number of rooms...
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...HOW TO USE YOUR HP 12 C CALCULATOR This document is designed to provide you with (1) the basics of how your HP 12C financial calculator operates, and (2) the typical keystrokes that will be required on the CFA examination. In this tutorial, the following keystroke and data entry conventions will be used. < • > and [•] Denote keystrokes {•} Denotes data input A. Setting Up Your HP 12C Important note: The keys of the HP 12C calculator have been assigned multiple functions. Keys are assigned white, orange and blue color codes. To enable the white coded function, just press the desired key. For the orange coded function, press the key at the bottom of the calculator followed by the desired key. For the blue coded function, press the key at the bottom of the calculator followed by the desired key. In this user guide, all keys are referred to by their white coded function, as they are easier to read and easier to identify. The following is a list of the basic preliminary set up features of your HP 12C. You should understand these keystrokes before you begin work on statistical or Time Value of Money (TVM) functions. Please note that your calculator’s sign convention requires that one of the TVM inputs ([PV], [FV], or [PMT]) be a negative number. Intuitively, this negative value represents the cash outflow that will occur in a TVM problem. 1. To set the number of decimal places that show in your calculator display screen: < f > → {Desired # of decimal places} For the exam, I would...
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...surveys worldwide. It is a major parasite of rice, sugar cane, sorghum, bean, soybean, and is especially common on maize grains (Pitt, et al. 1994). According to (De Leon and Pandey 1989; King and Scott 1981; Ochor et al. 1987), F. proliferatum causes a disease called Fusarium kernel rot. In parts of the USA and lowlands tropics, this is one of the most important ear diseases and is associated with warm, dry years and insect damaged fields. Czembor, et al. (2015) stated that maize is one of the most important crops in Poland. Diseases caused by Fusarium spp. can affect the yield and grain quality of maize because of contamination with numerous mycotoxins produced by these fungi. Similar results were obtained from 148 samples of maize from the Philippines, and 82 samples of maize from Indonesia. F. proliferatum persisted in high numbers in stored maize from the both countries (Pitt, et al.,1993). (Zainudinet al., 2008b; NurIzzati and Salleh, 2009), stated that F. proliferatum have been isolated and found to be associated with bakanae disease in Malaysian rice varieties. Measures were taken to control the disease such as the chlorothalonil which is a commonly used fungicide in rural and urban environments that can be applied through direct overspray and drift from aerial applications especially on those plants that are affected by fungal diseases ( Sherrard et al. 2003). Yet,...
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...MEMORYMetals SMART MATERIALS This booklet has been produced as the 2003 resource for the Institute of Materials, Minerals and Mining Schools Affiliate Scheme and was written by Dr Diane Talbot. Cover photographs appear courtesy of: Tony Anson of Anson Medical Limited (top left and bottom left) Sandy Hill of the University of Rochester (top centre). Thanks are also due to: Jackel International, the producers of the Tommee Tippee © baby spoons for their information and kind donation of spoons to support this resource. Tony Anson of Anson Medical for the use of the photographs, useful information and kind donation of the shape memory metal wire to support this resource. Memory Metals Limited for the kind donation of the shape memory metal springs to support this resource. The Institute of Materials, Minerals and Mining Smart Materials Division, in particular Laura Walker, for their information. CONTENTS Introduction 1 Shape memory alloys 2 Piezoelectric materials 6 Magnetostrictive materials 8 Magneto- and electro-rheological materials 10 Chromic materials 12 Bibliography 16 How to use the accompanying resources Shape memory alloy spring Shape memory alloy wire Thermochromic spoon Thermochromic pen 17 SMART MATERIALS Smart materials have been around for many years and they have found a large number of applications. The use of the terms 'smart' and 'intelligent' to describe materials and systems...
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...BooK 1 ETHICAL AND PROFESSIONAL STANDARD S, QuANTITATIVE METHODS, AND EcoNOMics - Readings and Learning Outcome Statements .......................................................... 6 Study Session 1 - Ethical and Professional Standards ............................................ 13 Study Session 2 - Ethical and Professional Standards: Application Self-Test - Ethical and Professional Standards ....................... 110 128 138 256 262 339 344 349 358 ..................................................... Study Session 3 - Quantitative Methods for Valuation Self-Test - Quantitative Methods for Valuation Study Session 4 - Economics for Valuation Self-Test - Economics for Valuation Formulas ........................................ ................................................... ......................................................... .................................................................... ............................................................................................................ Appendices Index ........................................................................................................ ................................................................................................................. SCHWESERNOTES™ 2013 CFA LEVEL II BOOK 1: ETHICAL AND PROFESSIONAL STANDARDS, QUANTITATIVE METHODS, AND ECONOMICS ©20 12 Kaplan, Inc. All rights reserved. Published in 20 12 by...
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...Appraising Research in Second Language Learning: A practical approach to critical analysis of quantitative research Graeme Keith Porte John Benjamins Publishing Company Appraising Research in Second Language Learning Language Learning and Language Teaching The LL< monograph series publishes monographs as well as edited volumes on applied and methodological issues in the field of language pedagogy. The focus of the series is on subjects such as classroom discourse and interaction; language diversity in educational settings; bilingual education; language testing and language assessment; teaching methods and teaching performance; learning trajectories in second language acquisition; and written language learning in educational settings. Series editors Birgit Harley Ontario Institute for Studies in Education, University of Toronto Jan H. Hulstijn Department of Second Language Acquisition, University of Amsterdam Volume 3 Appraising Research in Second Language Learning: A practical approach to critical analysis of quantitative research by Graeme Keith Porte Appraising Research in Second Language Learning A practical approach to critical analysis of quantitative research Graeme Keith Porte University of Granada John Benjamins Publishing Company Amsterdam / Philadelphia Dr Graeme Keith Porte is currently Senior Lecturer at the University of Granada in Spain, where he lectures on Second Language Writing and Applied Linguistics Research Design...
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...TELECOMMUNICATION SWITCHING AND NETWORKS TElECOMMUNICATION SWITCHING NffiWRKS AND THIS PAGE IS BLANK Copyright © 2006, 2005 New Age International (P) Ltd., Publishers Published by New Age International (P) Ltd., Publishers All rights reserved. No part of this ebook may be reproduced in any form, by photostat, microfilm, xerography, or any other means, or incorporated into any information retrieval system, electronic or mechanical, without the written permission of the publisher. All inquiries should be emailed to rights@newagepublishers.com ISBN (10) : 81-224-2349-3 ISBN (13) : 978-81-224-2349-5 PUBLISHING FOR ONE WORLD NEW AGE INTERNATIONAL (P) LIMITED, PUBLISHERS 4835/24, Ansari Road, Daryaganj, New Delhi - 110002 Visit us at www.newagepublishers.com PREFACE This text, ‘Telecommunication Switching and Networks’ is intended to serve as a onesemester text for undergraduate course of Information Technology, Electronics and Communication Engineering, and Telecommunication Engineering. This book provides in depth knowledge on telecommunication switching and good background for advanced studies in communication networks. The entire subject is dealt with conceptual treatment and the analytical or mathematical approach is made only to some extent. For best understanding, more diagrams (202) and tables (35) are introduced wherever necessary in each chapter. The telecommunication switching is the fast growing field and enormous research and development are undertaken by...
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...PART ONE • UNDERSTANDING SERVICES SERVICES IN THE MODERN ECONOMY As consumers, we use services every day. Turning on a light, watching TV, talking on the telephone, riding a bus, visiting the dentist, mailing a letter, getting a haircut, refueling a car, writing a check, or sending clothes to the cleaners are all examples of service consumption at the individual level. T h e institution at which you are studying is itself a c o m p l e x service organization. In addition to educational services, today's college facilities usually include libraries and cafeterias, counseling, a bookstore, placement offices, copy services, telecommunications, and even a bank. If you are enrolled at a residential university, campus services are also likely to include dormitories, health care, indoor and o u t d o o r athletic facilities, a theater, and perhaps a post office. Customers are not always happy with the quality and value of the services they receive. People complain a b o u t late deliveries, r u d e or i n c o m p e t e n t personnel, i n c o n v e n i e n t service h o u r s , p o o r p e r f o r m a n c e , and needlessly complicated p r o cedures. T h e y grumble about the difficulty of finding sales clerks to help t h e m in retail stores, express frustration about mistakes on their credit card bills or bank statements, shake their heads over the complexity of new self-service equipment, m u t ter about p o o r value, and sigh as they are forced to wait in line almost everywhere...
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...62118 0/nm 1/n1 2/nm 3/nm 4/nm 5/nm 6/nm 7/nm 8/nm 9/nm 1990s 0th/pt 1st/p 1th/tc 2nd/p 2th/tc 3rd/p 3th/tc 4th/pt 5th/pt 6th/pt 7th/pt 8th/pt 9th/pt 0s/pt a A AA AAA Aachen/M aardvark/SM Aaren/M Aarhus/M Aarika/M Aaron/M AB aback abacus/SM abaft Abagael/M Abagail/M abalone/SM abandoner/M abandon/LGDRS abandonment/SM abase/LGDSR abasement/S abaser/M abashed/UY abashment/MS abash/SDLG abate/DSRLG abated/U abatement/MS abater/M abattoir/SM Abba/M Abbe/M abbé/S abbess/SM Abbey/M abbey/MS Abbie/M Abbi/M Abbot/M abbot/MS Abbott/M abbr abbrev abbreviated/UA abbreviates/A abbreviate/XDSNG abbreviating/A abbreviation/M Abbye/M Abby/M ABC/M Abdel/M abdicate/NGDSX abdication/M abdomen/SM abdominal/YS abduct/DGS abduction/SM abductor/SM Abdul/M ab/DY abeam Abelard/M Abel/M Abelson/M Abe/M Aberdeen/M Abernathy/M aberrant/YS aberrational aberration/SM abet/S abetted abetting abettor/SM Abeu/M abeyance/MS abeyant Abey/M abhorred abhorrence/MS abhorrent/Y abhorrer/M abhorring abhor/S abidance/MS abide/JGSR abider/M abiding/Y Abidjan/M Abie/M Abigael/M Abigail/M Abigale/M Abilene/M ability/IMES abjection/MS abjectness/SM abject/SGPDY abjuration/SM abjuratory abjurer/M abjure/ZGSRD ablate/VGNSDX ablation/M ablative/SY ablaze abler/E ables/E ablest able/U abloom ablution/MS Ab/M ABM/S abnegate/NGSDX abnegation/M Abner/M abnormality/SM abnormal/SY aboard ...
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