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Staffing Organization

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Best Practices for Sustaining
Distance Training in the WorkplaceAndrew Gibson, Zane L. BergeUSAAbstracteLearning initiatives, powered by cutting edge technology, have the ability to offer just-in-time and just-in-case training designed to facilitate performance improvement and creativity. When compared with time-consuming traditional training methods, elearning can offer immediate results and this has led many to implement it with haste. However, while proficient human resource management and financial planning can lead to the establishment of an elearning solution, failure to take further steps necessary to affect cultural change within the organization may, in the long term, seriously jeopardize the prospect of making such a strategy sustainable. This paper explores examples of best practice in managing the factors necessary for elearning sustainability, namely: detailed planning, creation of a sound business case, involvement of champions, harnessing of technology, transitioning, a blended solution, and sustained evaluation.IntroductionBerge and Kearsley (2003) state that in many cases, “even after distance training has been successfully implemented, sustaining it remains a struggle” (p.6). This need not be the case. The impact of elearning can be immediate (David, 2006). It can offer significant cost-savings. However, the move to elearning must be more than convincing executives to fund a pilot; more than succeeding in the short term, or boasting about initial financial rewards. Given that the organization has a goal of integrating elearning into their performance improvement arsenal, best practice exists to bring about long term success through a change in culture from training to one of learning. How an organization learns determines to a large extent how successful they are in creating strategic competitive advantage. As Brodsky (2003) states, “elearning is

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