State Farm

State Farm

STRAYERUNIVERSITY



CASE STUDY: ALLSTATE INSURANCE COMPANY

SUBMITTED TO

DR. DEMETRIUS CAROLINA

IN PARTIAL FULLFILLMENT OF THE

COURSE-BUS 520





BY

MORLU DUWOR

STRAYERUNIVERSITY

LOWER BUCKS CAMPUS, PHILADEPHIA

SEPTEMBER2011








Table of Contents





BACKGROUND /INTRODUCTION 1








USING THE MODEL OF GOAL SETTING                                 1-2








ALLSTATE COMPETITIVE ADVANTAGE FROM THE DIVERSITY INDEX 3








HIGH PERFROMANCE REWARD SYSTEM THAT MOTIVATE EMPLOYEES3 -4





MOTIVATION BY THE DIVERSITY INDEX AND QLMS4-5








CONCLUSIONS/RECOMMENDATION5








REFERENCES CITED 6











Assignment #2 – Case Study: “Allstate Insurance Company”
.
Introduction/Background
      Allstate Insurance Company is America’s second largest personal insurance carrier, insuring one of every eight homes and automobiles in the country. Of its 50,000 employees, 52.2% are women and 24.7% are minorities--14.3% of whom are African American. Allstate boasts a minority representation among executives and managers of 21%, with 66% of that number being African American.
      In1993 when its president and CEO backed diversity as a "strategic imperative."   Allstate officially launched effort.   The effort of Allstate Insurance centers around two goals: 1) expanding career and advancement opportunities for women and minorities; and 2) fostering greater customer growth, retention and satisfaction. The latter is especially important since Allstate is one of the country's largest insurers of African Americans and Hispanics.
Using the model for goal setting, evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program.
      There are many benefits of goal setting. According to our text, goal setting is the process of specifying desired outcomes towards which individuals, teams, departments, and...

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