...Chick–fil–A is known for its production of chicken products in the fast food industry. They have a strong Christian foundation that the founder bases the company’s underlying core values on. It has more than 1,700 restaurants in 39 states and posted sales of more than 4.6 billion dollars in 2012. Chick-fil-As’ headquarters are located in the heart of Atlanta, Georgia where the company began back in 1946 as the Dwarf Grill owned and operated by Truett Cathy. Chick-fil-A’s consecutive years of positive sales growth has set itself apart by revolutionizing delicious chicken products. Chick-fil-A’s mission statement is similar to most fast food restaurant’s missions. “Be America’s best quick service restaurant” (www.chick-fil-a.com) As a company, Chick-fil-A has become the 2nd largest quick service restaurant in the country and is one of the largest privately held restaurant chains in the world. Chick-fil-A’s mission statement alone does not reveal the companies disposition and values that has driven its loyal customer base and success. The company’s mission statement combined with its purpose statement reveals the company’s values which are instilled into every employee of Chick-fil-A. "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.” (www.chick-fil-a.com) The company’s mission statement and purpose statement is what differentiates Chick-fil-A from the rest of the quick service...
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...Chick-Fil-A Selling Chicken with a side of GOD A Positive Ethical Organization Chasity Wilson 10-13-2015 Chick-fil-A: Selling Chicken with a side of GOD WHAT DISTINGUISHES AN ETHICAL COMPANY? We as Americans tend to focus on companies unethical behavior, lapses of judgement, corporate misconduct or the methods corporations may use to hide unethical business practices from the public view this process leads to national scrutiny. We seldom recognize an organization that displays positive-intentional ethic behaviors that are defined as acceptable by the American people. The purpose of this paper is to evaluate the ethical standards of the fast food chain Chick-Fil-A and determine if the company establishes a code of ethics. The Webster Dictionary defines ethics as following accepted rules of personal and professional behavior. It is prescribed philosophy dealing with questions of what is good and what is bad combined with moral duty and obligation, the principles of moral behavior governing an individual or group. By implementing a standard of ethical behavior, as a business, the restaurant chain Chick-Fil-A in my opinion exemplifies a living code of ethics as a cognitive, affective, and behavior manifestation of an ethical organization. In your opinion has Chick-Fil-A set a new standard for a positive ethical organization and does the concept of ethics and integrity have a deeper meaning that what the dictionary definition provides? Chick-fil-A (chick-fil-ay...
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...Chick- Fil- A and Same Sex Marriages Regina Antone-Smith BUS-7200/HRF-7001 Value Systems and Professional Ethics June, 6 2014 Jennifer Stephens Chick- Fil- A and Same Sex Marriages In the summer of 2012, the billionaire family behind fast food chain Chick-fil-A found themselves in hot water. It’s not every day that the leader of a big business steps into a national debate that has the potential to offend many of its customers. But Dan Cathy, president of the popular fast food chain Chick-fil-A, has done just that The fast food chains in-your-face Christian values it was Dan Cathy’s reaffirmation of his firm’s same-sex marriage stance that set off a wave of protests. Cathy admitted his anti-equality stance probably wasn’t a wise business decision, regretting making the company a symbol in the marriage debate. On the one hand, you could argue leaders of businesses, particularly private, family-owned ones, should be able to speak their minds. But when a business leader elects to take a public and vocal position on a hot-button political issue in an election year, he or she also risks losing the support of many of its customers. “Every leader goes through different phases of maturity, growth and development and it helps by (recognizing) the mistakes that you make,” Cathy said. “And you learn from those mistakes. If not, you’re just a fool. I’m thankful that I lived through it and I learned a lot from it( McGregor, J. (2012, July 19). Chick-fil-A president Dan Cathy bites...
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...Two Organizations Term Assignment Two organizations chosen: Chick-fil-A & Target Question 1 (Chapter 1) - How do your organizations appear to be managing in a world characterized under an uncertainty, ambiguity, and sudden change environments? Do you believe your organizations presently have the needed skillsets they are going to need? * Target: Target does a great job of paying attention to what is going on in the world, and staying ahead of other companies. Target always has the latest gadgets, latest trends, etc. They are ready for anything that is thrown at them, and I think they do have the needed skillsets they are going to need. * Chick-fil-A: Through uncertainty, ambiguity, and sudden change environments, Chick-fil-A seems to remain constant. They have their great service, delicious food, and kind employees who are willing to go above and beyond for the customer. They have been successful since their beginning, therefore I do believe that they have the needed skillets they are going to need. Question 2 (Chapter 2) - Do you believe your organizations’ managers are able to handle the rate of environmental changes (particularly the financial impacts on their customers, suppliers, employees, etc.) occurring nationally and internationally? * Target: I do believe that Target’s managers are able to handle environmental changes. Target’s famous slogan, “Expect More. Pay Less,” is very well communicated. The managers believe this slogan enough to live...
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...Chick-fil-A Dustin Grace BUS 360-Belhaven University Over time more and more people have become busier in their everyday lives. Therefore, there is less time to prepare and cook meals for the family. As more parents are on the go, the more they appreciate establishments like fast food restaurants. These types of restaurants are convenient and for the most part inexpensive. Customers can drive up to the drive-thru window to get their food if they don’t want to leave the comfort of their car. They also have the option of going inside and sitting down to enjoy their meal. There are many fast food chains around, but none compare to the phenomenon known as Chick-fil-A. As the company’s name reveals, Chick-fil-A centers their business around chicken. Their slogan that you’ll see on most billboards “Eat Mor Chikin,” is provoking just that. There isn’t a hamburger to be found on the menu. In Chick-fil-A’s case, chicken equals gold and boy do they serve it in many different ways. What genius came up with the novel idea of centering and entire restaurant around chicken? That man would be Truett Cathy. It was the year 1946 when Truett Cathy started his career in the restaurant industry. Mr. Cathy and his brother did not attend a restaurant school and had not knowledge on how to run a restaurant. They both served in the United States Army during World War II. When they came back to the United States after serving...
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...Chick-Fil-A Case Study Marketing Principles 3/11/2011 Jamie Roof I very much enjoyed listening to this video case. I had no idea what Chick-Fil-A came from and why it is so good. The only time I have come across the restaurant is when I am shopping. I tend not to eat when I shop so my experience with this company is very minimal. It is very good from what I remember. I am a big foodie and love trying new things. It is very refreshing to see a restaurant start off the way it did with hard work and dedication and then seeing what it has become many years later. I also think it is wonderful to see the founding family still involved in present operations. The entire campaign for Chick-Fil-A gives me a chuckle every time I come across it. The fact the menu is all chicken products with a cow spokesman are very ironic and perfect at the same time. I really like beef, but chicken tends to be a much healthier alternative. I like to know how my food is being prepared and for that reason, I usually steer clear of fast food restaurants. It was very nice to see a company that hand breads its chicken daily in order to preserve freshness and quality. When the VP of Marketing was talking about the chain, I agreed most with his comments regarding the fact consumers will spend money on quality ingredients. With that being said, Chick-Fil-A does have a slightly higher price tag than some other top competitors, but the quality is bar none. I will spend more for quality. I think most...
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...“Chick-fil-A Named Nation’s Top Chicken Chain” Consumer Reports in 2011, which polled an estimated 36,000 readers, rates seven other chicken chains across the country and Chick-fil-A beat its competitors in outstanding scores for politeness of staff, high marks for food, value and speed of service. When founder and Chief Executive Officer, S. Truett Cathy, founded his first restaurant in 1946 oddly named Dwarf Grill, in Hapeville Georgia, he never thought that he will be involved with constructing the second largest quick-service chicken restaurant chain in the United States, with over 1,700 locations in 39 states and Washington, D.C. In 2012, annual sales were well over $4.6 billion. Not too shabby for a company that since its inception in 1946 closes its doors each and every Sunday faithfully . The key players of this restaurant chain or the executive committee consist of S. Truett Cathy, the Chairman, Founder, and Chief Executive Officer. Cathy built his life and business based on hard work, humility and biblical principles. In his 2002 book, “Eat Mor Chikin: Inspire More People”, he said, “Nearly every moment of every day we have the opportunity to give something to some else-our time, our love, our resources.” With these Truett Cathy has built Chik-fil-A as the second-largest quick-service chicken restaurant chain in the United States based on annual sales. Dan T. Cathy, (son of founder) President and Chief Operative Officer simply describes...
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...Chick-fil-A 11th November 2014 Dan Cathy made a comment on a radio show about gay marriage. He stated we are inviting God’s judgment on our nation when we shake our fist at him and say, ‘We know better than you as to what constitutes a marriage. Information was leaked that Chick-fil-A was funding anti-gay groups. People are boycotting Chick-fil-A. Sales are declining. How issues will be addressed: Statement released by Chick-fil-A stating that the company will leave the debate over gay marriage to the government. Friendship between Cathy and LGBT leader will be shown in the media. Internal analysis 1. Ranked 13TH amongst quick- serve restaurant franchises 2. Lower advertising budget 3. Low debts 4. Pace of expansion is lower 5. Private family-owned, simple organization structure 6. Gay marriage controversy 7. Quality was the pride 8. Varied menu 9. Loyalty from customers and employees External Analysis 1. Numerous awards for customer service- Corporate social responsibility 2. Minimal franchisee fee as compared to KFC. 3. One operator one restaurant 4. Closed on Sunday- loss of market 5. Charity, community involvement 6. Competitors – McDonald’s , Burger king, Taco Bell, Subway, KFC 7. New outlets to drive growth 8. Fluctuating prices 9. New health care reforms impact 10. Criticism from media 11. Controversy for supporting bilingual marriages Strategies 1. Release stronger, more aggressive...
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...culture differs from the other. In the fast food industry the corporate cultures can be as different as night and day. While one company may believe that training is time and money well spent another may believe that training, whether it be cross training or promotional training, is a waste of time and money and that most employees will better serve the company by cooking more food. In other words better the bottom line not the employee. However the above mentioned “bottom line” mentality is not part of the culture at Chipotle or Chick fil A. Both of these companies hire with the mindset of hiring to promote and grow that employee. “The key to our success there is the strength of our people culture,” Chipotle spokesman Chris Arnold wrote in an e-mail (Melnick, 2011). These two companies share this idea of growing the employee and promoting from within but their corporate cultures have other traits that distinguish them from one another. For example Chick fil A endorses and promotes a Christian attitude in their everyday business operations. This attitude is reiterated...
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...Executive Summary of “Transformative Leadership: Achieving Unparalleled Excellence” For , MGT 3110 February 6, 2015 Abstract This paper summarizes the article written by Cam Caldwell, Rolf D. Dixon, Larry A. Floyd, Joe Chaudoin, Johnathan Post, and Gaynor Cheokas regarding the need for a new type of leadership in today’s social work environment, defined as Transformative leadership. The article itself varies in the definition, however in a broad sense Transformative leadership is maintaining good moral standing and sound business ethics among employees and individuals inside and outside the workplace. However, in order to reach this theoretical level of business related moral and ethical leadership known as Transformative leadership, one must be able to interpret and utilize the six other forms of leadership. The six forms of leadership discussed in this article are Charismatic, Level 5, Principle-centered, Servant, Covenantal, and Transformational leadership. There will be a total of ten propositions (P) that correspond to a given model of leadership and will be referred to as (P1, P2. etc.). When these six models of leadership are combined and used in conjunction, it is known as transformative leadership which makes up the content of this article. Keywords: Ethics, Transformative leadership, Covenantal leadership, Moral standing, Proposition, Level 5 leadership, Servant leadership, Principle-centered leadership, Transformational leadership, Charismatic...
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...Personal Worldview & Business Ethics Paper Liberty University BMAL 560 January 25, 2015 STEP 1 To what extent should personal religious beliefs impact our decisions about business ethics? Personal religious beliefs should impact all decisions about business ethics. If your beliefs are truly mandated in your life, then you have no choice but to be fair and honest about your business decisions. Business decisions can sometimes be difficult and harsh, but that is no reason to comprise the integrity of what you believe in. In 2012, Summers & Summers concluded that from the “Christian worldview”, God is the source and creator of all things. This means that God has provided all the resources we need in order for those needs to be satisfied. Our task is to use these resources properly. (pp. 30). Psalms 24:1 tells us “The earth is the Lord’s and everything in it, the world, and all who live in it; for he founded it upon the seas and established it upon the waters” (NIV). To what extent do your personal religious (or non-religious) beliefs about life impact your sense of business ethics and personal decision-making? The extent of my owm personal religious beliefs about life impacted my sense of business ethics and personal decicion-making. As a new Revenue Agent for the Internal Revenue Service, my on-the-job trainer told me to always assume the taxpayer was a liar. I was not able to do that. I always let the records speak for themselves and I counted on my good...
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...and Financial Statements Analysis Kimberly Y. Gruber University of Maryland University College Dr. Sunando Sengupta 07/25/2013 Turnitin Score: 23% Executive Summary The purpose of this paper is to examine ratio and financial statement analysis. Such analysis is a useful tool for managers and stakeholders to evaluate a company’s financial health in order to identify opportunities for growth and areas of weakness so as to institute corrective measures. Financial statements are used in order to predict trends of cash flow within the business as well as predict the potential of a business and if they are capable of financial growth. Ratio analysis examines the probability of a company’s profit or a company’s loss. This paper will examine the benefits and limitations of ratio analysis, explain what factors impact the meaningfulness of such measures and what new practices or theories may be emerging regarding the application of ratio and financial statement. The paper concludes that ratio and financial statements is an essential tool used in analyzing a company’s profit. Introduction to Ratio and Financial Statement Analysis Though there are various methods for monitoring the liquidity of businesses the most common has been the use of financial ratios. Ratio analysis is an established technique—involving the relationship between two or more variables--that is used to conduct qualitative analysis of information contained in a company’s financial statement to evaluate...
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...In the March 2002 issue of the Harvard Business Review, Roger Martin proposed his virtue matrix as a framework for analyzing corporate social responsibility. The purpose of this paper is to discuss three recent newspaper articles that showcase acts of corporate social responsibility and to provide an evaluation of the virtue matrix in regard to its usefulness for understanding corporate social responsibility in addition to how the matrix relates to government regulation. The first article for discussion is entitled “McDonald’s to phase out pork from suppliers that cage pigs over 10 years” (York, 2012). The article reports on McDonalds’ plan to gradually eliminate the use of pig gestational crates in its U.S. supply chain over the next ten years. Gestational crates are used to confine female pigs for most of their adult life as it is reasoned by some that pregnant sows become aggressive around food. The process has been condemned by animal rights activists as unnecessary and cruel (York, 2012). The article goes on to say that McDonald’s is not the only fast food restaurant that is engaging in this act, Burger King and Wendy’s also have plans to phase out the use of these crates. McDonald’s has pledged to work with farmers to move toward other methods of confinement that will serve both of their needs. Given the widespread movement to ban gestational crates by other fast food chains this act by McDonald’s falls into the bottom left quadrant of the matrix, the choice section...
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...Ali Baba My name 5454 Flying Carpet St. My city and zip code 317(345-6789) flyingcarpet@yahoo.com December 2, 2013 Table of Contents Executive Summary 4 A.2 Mission, Goals and Objectives 4 A3. Keys to Success 5 Company Summary 6 B1. Industry History 6 B2. Legal Form of Ownership 7 B3. Locations and Facilities: 8 B4. Management Structure 9 B5. Products and Services: 10 Market Analysis 11 C1. Target Market 11 C2. Industry Analysis 12 C3. Competitive Analysis 13 Market Strategy 15 D1: Four Ps 15 Product- 16 Pricing Strategy 16 Positioning Statement- 17 Promoting 17 D2. Price List- 17 D3. Selling Strategy 18 D4. Sales Forecast 19 Implementation Strategy 19 E1. Overall Strategy 19 E2. Implementation 20 E3. Control Plan 21 Financial Statements and Projections 21 F1. Revenue and Cost Estimate- 21 F2. Forecasted Profit and Loss Statement 22 F3. Forecasted Balance Sheet 22 G1. Financial Projections 22 G1a- Breakeven Point 22 G1b- Financial Position- 22 G1c-Capital/Investment Needs 22 References 24 Executive Summary Ali Baba is a fast food sit in or take-out restaurant that will serve Mediterranean style foods such as Chicken or Beef Shawarma and Gryo sandwiches. There is an increasing demand for healthy and filling fast foods at value pricing, we believe Ali Baba can fill this demand. Located in the Circle Center Mall in the city of Indianapolis Indiana we will be able to serve mall shoppers and companies in the surrounding...
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...Employment-At-Will Doctrine Deborah Lumpkin Dr. Boneita Campbell LEG 500- Law, Ethics and Government Strayer University November 9, 2015 Abstract The purpose of this paper is to analyze the employment-at-will doctrine and determine what, if any, exceptions and liabilities exist in the state of Alabama, before taking action on current personnel issues Keywords: [Click here to add keywords.] Employment-At-Will-Doctrine Employment-At-Will-Analysis and Definition In this paper, we will discuss the Employment-At-Will Doctrine. We will then evaluate three scenarios described by determining two things: 1) Whether we can legally fire the employee; and 2) what primary action(s) should be taken to limit liability and impact on operations. We will specify the ethical theory that best supports our decision. Finally, we will examine Alabama’s policy on employment-at-will and provide an actual example where an employer or employee utilized the employment-at-will doctrine within the last five (5) years. Definition of Employment-At-Will Employment-at-will is a legal rule that developed in the nineteenth century, giving employer’s unfettered power to “dismiss their employees at will for good cause, for no cause, or even for cause morally wrong, without being thereby guilty of a legal wrong.” The economic philosophy of laissez-faire provided theoretical support for employment-at-will. Its...
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