TABLE OF CONTENTS
Section Title of section Page QUESTION ONE 1.1 Introduction 3
1.2 Strategic Human Resource Management 3
1.3 Human Resource Practices 4
1.4 Career Development 6 1.4.1 Training 6 1.4.2 Performance Appraisal 6 1.4.3 Mentoring 7
1.5 Organizational Culture 7
1.6 Knowledge as a mediator 8
1.7 Conclusion 9 QUESTION TWO 2.1 Introduction 10
2.2 Training Development Cycle 10
2.3 Types of Training Strategies 11 2.3.1 Job Rotation as a Training Technique 13
2.4 Importance of Training 13
2.5 Conclusion 14 QUESTION THREE 3.1.1 Introduction 15 3.1.2 Career path 15 3.1.3 Career management 17 3.1.4 Benefits of career development 18 3.1.5 Conclusion 19 3.2.1 Introduction 20 3.2.2 Career Planning Activities 20 3.2.3 Career Strategies 21 3.2.4 Career Stages 21 3.3 Conclusion 22 QUESTION FOUR 4.1 Introduction 23
4.2
Performance Management Cycle 24
4.3 360 Degree Feedback 24 4.3.1 The Balance Scorecard 25 4.3.2 The Talent Management Process 26 4.4 Rewards 26 4.5 Importance of Performance Management System at Basil Read

27 4.5.1 Performance Management System at Price Water House Coopers 28 4.6 Conclusion 30 Bibliography 31

Question 1

“Innovation forms the very core of the Basil Read offering.” Discuss how the HR practices at Basil Read are aligned to support the use of technology throughout the organisation.

1.1 Introduction

According to Cheng Lin Tan (2011:1), the rapid development of high technology, information and communications technologies have urged many organizations to actively seek for new way, ideas, experimentation, and creative solutions in improving their current product, process, system and