...AN ANALYSIS OF THE RECRUITMENT METHODOLOGY OF SALES OFFICERS IN A PRIVATE BANK (A CASE STUDY OF A PVT LTD YESBANK) BY KINSHUK DE CONTENTS Chapter 1. INTRODUCTION 1.1 AIM 1.2 BACKGROUND 1.3 INDIA’S BANKING SCENE 1.6 EMERGENCE OF PRIVATE SECTOR BANKS 1.7 NATURE OF PROBLEM 1.8 JUSTIFICATION 1.9 ATTRITION 2. RESEARCH METHODOLOGY 2.1 AIM 2.2 OBJECTIVE OF STUDY 2.2 RESEARCH TECHNIQUES 2.5 RECRUITMENT METHODOLOGIES 2.6 INTERNAL RECRUITMENT 2.7 EXTERNAL RECRUITMENT 3. CASE STUDY AT YESBANK 3.1 INTRODUCTION AND GROWTH IN BANKING SECTOR 3.2 YES BANK: AN OVERVIEW 3.3 YES BANK GROWTH 3.5 STRUCTURE OF YES BANK 3.6 HUMAN RESOURCES DEPARTMENT AT YES BANK 3.7 NATURE OF RECRUITMENT PROBLEM FACED AT YES BANK 3.8 RECRUITMENT PROCESS IN YES BANK 3.12 JOB DESCRIPTION 3.13 ANALYSIS OF METHODOLOGIES FOR RECRUITMENT OF SALES OFFICERS 3.14 JOB CONSULTANTS 3.19 ONLINE APPLICATIONS 3.22 REFERRALS 3.25 CAMPUS PLACEMENTS 3.27 DIRECT ADVERTISEMENT 3.28 INTERNAL RECRUITMENT 3.29 CURRENT SCENARIO AND TREND AT DELHI/ NCR REGION 3.30 ANALYSIS FROM INTERVIEWS 3.31 SURVEY OF EMPLOYEES 3.32 EFFECTIVENESS ...
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...The effect of E-marketing on the marketing performance of Small Business Enterprise: A comparative study between Egypt and the UK. HATEM EL-GOHARY Bradford University School of Management School address : EMM Lane, Bradford, West Yorkshire BD9 4JL, UK. Mailing address : 24 Laisteridge Lane, Bradford, BD7 1QT, West Yorkshire, UK. Telephone : +44 (0)7878470306 Fax : +44 (0)1274 546866 Email : h.o.a.elgohary@bradford.ac.uk elgohary70@yahoo.com Supervisor name : Dr. Myfanwy Trueman Supervisor e-mail : M.Trueman@Bradford.ac.uk 16th EDAMBA Summer Academy Soreze, France July 2007 Abstract:- Small Business Enterprises (SBE's) play a major role in the world economy, and their contribution to economic and employment growth is widely recognized. Based on the SBE role as an economic engine to drive global development, this research seeks to understand the practices and activities of these enterprises in terms of electronic marketing (Achieving marketing objectives and functions through the use of electronic communication technology), marketing performance and the effectiveness of industrial and trade SBE’s. In order to do this a comparative study is made between SBE’s in Egypt (developing) and the UK (developed). The main aim of this work is to identify links between the conceptual framework and empirical analysis...
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...CHAPTER 4 Research Methodology and Design 4.1 Introduction All research is based on some underlying philosophical assumptions about what constitutes 'valid' research and which research method(s) is/are appropriate for the development of knowledge in a given study. In order to conduct and evaluate any research, it is therefore important to know what these assumptions are. This chapter discusses the philosophical assumptions and also the design strategies underpinning this research study. Common philosophical assumptions were reviewed and presented; the interpretive paradigm was identified for the framework of the study. In addition, the chapter discusses the research methodologies, and design used in the study including strategies, instruments, and data collection and analysis methods, while explaining the stages and processes involved in the study. The research design for this study is a descriptive and interpretive case study that is analysed through qualitative methods. Questionnaires were used to evaluate participants’ WebCT skills (before the course starts) and to determine their levels of satisfaction in the course (at the end of the case study). A descriptive statistical method was used to analyze the student satisfaction survey. Participant observation, face-to-face interviews, focus-group interviews, questionnaires, and member checking were used as data collection methods. Furthermore, the justification for each of the data collection methods used in the study...
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...Chapter 1 Review Questions Solutions 1. What is information systems analysis and design? Information systems analysis and design is the process of developing and maintaining an information system. 2. What is systems thinking? How is it useful for thinking about computer-based information systems? Systems thinking involves identifying something as a system, visualizing the system and translating it into abstract terms, and thinking about the characteristics of the specific situation. Systems thinking is useful for thinking about computer-based information systems because information systems can be seen as subsystems in larger organizational systems, taking input from, and returning output to, their organizational environments. 3. What is decomposition? Coupling? Cohesion? Decomposition is the process of breaking down a system into its component parts. Coupling is the extent to which subsystems are dependent on each other. Cohesion is the extent to which a system or a subsystem performs a single function. 4. In what way are organizations systems? Organizations are systems because they are made up of interrelated components working together for a purpose. They take input from and return output to their environments. Organizations can be redesigned through a systems analysis and design process by which system components are replaced while preserving interconnections between components. 5. List and explain the different phases in the systems development...
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...The Balanced Scorecard (BSC) Framework, Implementation Methodology and Recommended Application - Executive Brief (April 2012) - Introduction Balanced Scorecard is an integrated, organization-wide management system that drives, in an aligned manner, the transformation, improvement and modernization efforts of all hierarchical levels towards the accomplishment of organization’s Strategy. For this reason, Balanced Scorecard is also known as a Strategy Execution system. More precisely, Balanced Scorecard represents a framework for aligned Strategic Planning and for the consistent management of the organizational and individual performance in the execution of the Strategic Plan. Furthermore, Balanced Scorecard is a communication tool that helps each employee better understand where the Strategy drives the organization, what the plan is for reaching that destination and what their departmental and individual measured contribution is to that convergent effort. With such understanding, the employees – whether directly involved in the planned Strategy Execution, or not – can also change and improve the way they perform their daily jobs through micro-decisions that are both convergent and complementary to the execution of organization’s Strategic Plan. BSC History Balanced Scorecard has been launched twenty years ago as a first set of principles for balanced strategic Objectives and Measures/KPIs setting and measurement. The “parents” of Balanced Scorecard are Dr. Robert S. Kaplan...
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...Chapter 3 – Conceptual Design: An Overview of Methodologies, Models and Notations CHAPTER OBJECTIVES (YOU SHOULD BE ABLE TO): 1. Define and describe a methodology. 2. Define and describe traditional, structured analysis & design, information modeling, and object-oriented methodology classifications. 3. Define and describe a Data Flow Diagram (DFD) and an Entity-Relationship Diagram (ERD). 4. Define and describe attributes, operations and relationships in an object-oriented methodology. 5. Define and describe the foundational characteristics of an object-oriented methodology. 6. Describe two classic information systems development challenges and their potential resolution. 7. Discuss Classification Theory and its relationship with object-oriented methodologies. 8. Describe Rational Corporation's Unified Software Development Process. 9. Define parallelism, substitution and omission. 10. Describe the Unified Modeling Language (UML) and describe Use Case, Class Diagram and Interaction Diagram. 11. Describe a simplistic object-oriented methodology for applying and using the UML. 12. Describe the foundational characteristics of the UML’s Class Diagram DESIGN A generic systems development life cycle (SDLC) was presented in an earlier chapter. You may recall that the purpose for this version of a SDLC was to give you a simplified way of sequentially studying the activities that are utilized to produce software-intensive information systems. In reality the SDLC...
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...towards the movement of Coke and Pepsi in terms of value addition and promotional strategies of Coke and Pepsi. 2. Products and quantities offered and the satisfaction different class of customers. Problem Statement Based on the promotional strategies, improvement of distribution efficiency and suggestions for the improvement in terms of the value addition towards the retailers by Coke and Pepsi distributors. Literature Review 1. Lemley, Mark & McKenna, Mark The article discusses market definition in terms of intellectual property (IP) and antitrust law in the U.S. as of August 2012. The carbonated soft drink products developed by the competitors Coca-Cola Co. and PepsiCo Inc. are used to address several IP and antitrust law issues, including fair use under copyright law and mark similarity under trademark law. A consideration of supply substitution under antitrust market definition is also mentioned. 2. Nair, Anil & Selover, David D (2012) The study of competitive dynamics has become a vibrant area of research within strategic management. We contribute to this research stream by examining the nature of competitive interaction between Coke and Pepsi. We found that while Coke''s and Pepsi''s strategies display interdependent relationships, the volatility of the interaction among strategies do not always attenuate over time, and Coke''s strategies are driven by Pepsi in some cases but not others. Implications for research, practice, and limitations are discussed...
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...CIS 525 WEEK 8 CASE STUDY 2 A+ Graded Tutorial Available At: http://hwsoloutions.com/?product=cis-525-week-8-case-study-2 Visit Our website: http://hwsoloutions.com/ Product Description CIS 525 Week 8 Case Study 2, CIS 525 Week 8 Case Study 2 http://www.homeworkproviders.com/shop/cis-525-week-8-case-study-2/ Case Study 2: Primavera Gets Agile Due Week 8 and worth 100 points Read the case study on Primavera Gets Agile located athttp://www.objectmentor.com/resources/articles/Primavera.pdf. This is one of the classic case studies on how an organization adopts agile project management and makes itself more competitive and successful. It highlights the best practice and critical success factors of how to turn the organization’s entire development organization around in an amazing way. Write a five to six (5-6) page paper in which you: Identify the problems with Primavera’s development organization prior to its adoption of agile strategies. Analyze if agile techniques should be considered in solving Primavera’s problems. Support your response. Identify and evaluate Primavera’s strategies and steps on adopting agile methodologies. Identify the challenges and obstacles Primavera was facing at its first attempt with agile project management and analyze how Primavera removed those obstacles. Analyze why agile methodology that Primavera used produced better and bigger business values than traditional project management methodologies. Explain Primavera’s business...
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...Journal of Case Research in Business and Economics Application of Six-Sigma in finance: a case study A. Ansari Seattle University Diane Lockwood Seattle University Emil Thies Zayed University Batoul Modarress Zayed University Jessie Nino Seattle University ABSTRACT In recent years, companies have begun using Six Sigma Methodology to reduce errors, excessive cycle times, inefficient processes, and cost overruns related to financial reporting systems. This paper presents a case study to illustrate the application of Six Sigma Methodology within a finance department. Specifically, the case relates to the Continuing Account Reconciliation Enhancement project undertaken by the finance department of a major U.S. defense contractor. The goal of the project was to streamline and standardize the establishment and maintenance of costing and planning for all business activities within the current financial management process. The Six Sigma implementation resulted in a significant reduction in the average cycle time and cost, per unit of activity, needed to produce the required financial reports. Key Words: Six Sigma, Process Management, Quality Management, Finance Application of Six-Sigma, Page 1 Journal of Case Research in Business and Economics INTRODUCTION In 1987, Motorola developed and organized the Six Sigma process improvement Methodology to achieve “world-class” performance, quality, and total customer satisfaction. Since that time, at least 25% of the Fortune 200, including...
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...Development of fire fighting strategies to cope with increasing fire hazard vulnerability in Dhaka city: creating social awareness Background and present state of the problem Aims The aim of this research paper is to create a social awareness towards fire hazards and draw attention of the concerned administration to improvise the fire fighting strategies and enforce appropriate laws to tackle the problem. Objective To conduct a detailed investigation concerning the increasing fire hazards of Dhaka city to find the best possible solution. To identify the key factors concerning fire incidents. To identify and recommend the responsibility of different actors to create social awareness against fire hazards. To find possible ways to tackle fire hazard and design rescue process in present context. To find variables which are flexible to change, even in the conjusted urban context and can facilitate fire hazard rescue. To attempt to find new type of stratetegy to tackle fire incidents and if required, incorporate new design elements or illustrate conceptual basis of the process. Possible Outcomes: An in-depth study will bring light to a number of aspects regarding fire hazard incidents. The research will identify the reasons behind fire hazards, its victims, misery and the damages. Also it will bring light upon the possibilities and challenges of fire fighting strategies prevailing in Dhaka city. By analyzing the problem thoroughly,...
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...research question) in preparing a small-scale-practitioner led investigation and provide justification for the choices. The report will be divided into three parts. . The first part will delineate the purpose of the research, provide contextual information, and propose an initial research question. The second part will focus on the paradigmatic approach, define ontological and epistemological orientations, and discuss methodology. The third part will provide an account of the design frame, discuss the data production, and define what comprises as evidence to support the research question. The report will end with a conclusion. Research Focus The research process begins with identifying a problem (The Open University, 2014a). In my previous post as a...
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...Abstract: This paper hypothesises that, whilst Six Sigma as a change and improvement strategy is delivering significant business benefit to practitioner organisations, it has not been successfully adapted to deliver similar benefits across supply chains. It demonstrates by reference to the literature that most published applications of Six Sigma in supply chains are related to the application of traditional internal Six Sigma methodologies to the internal processes of a supplier to the “Six Sigma Organisation”. In this paper, the issues particular to an application of Six Sigma in a broader supply chain context are discussed, with reference to specific supply chain issues. It is concluded that Six Sigma does have something novel to offer organisations over and above the contribution of existing approaches to supply chain improvement, and a conceptual model is proposed that is consistent with the literature and has potential to support such an introduction. Although rooted in the supply chain realm, SCOR adherents see a role for the methodology as the gatekeeper – identifying the projects most likely to render ROI using SCOR, Lean or Six Sigma. There is already a natural link between Lean and Six Sigma at the program and project execution level. The model integrates the Balanced Scorecard, SCOR model (Supply Chain Reference model) and Six Sigma DMAIC (define, measure, analyse and improve) methodology in a two-level framework. This is a strategic-level cycle, developing focused projects...
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...Read the case study on Primavera Systems, located here. You may also view the article at http://www.objectmentor.com/resources/articles/Primavera.pdf. Next, use the Internet to research Primavera’s business development since the publication of this case study in 2004. This is one of the classic case studies on the manner in which an organization adopts agile project management and makes the organization more competitive and successful. It highlights the best practices and critical success factors that contribute to turn around of the organization’s entire development organization in an amazing way. Write a five to six (5-6) page paper in which you: Identify the problems with Primavera’s development organization prior to its adoption of agile strategies. Determine whether or not Primavera should consider agile techniques to solve its problems. Justify your response. Evaluate the effectiveness of Primavera’s strategies and steps on adopting agile methodologies. Examine the major challenges that Primavera was facing at its first attempt with agile project management. Evaluate the effectiveness of the methods Primavera used to mitigate those challenges. Speculate on the fundamental reasons why the agile methodology that Primavera used produced better and bigger business values than traditional project management methodologies. Provide a rationale for your response. Provide an overview of Primavera’s business development since the publication of this case study in 2004...
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...Dynamics of organizational learning and continuous improvement in six sigma implementation Taina Savolainen Department of Business and Economics, University of Joensuu, Joensuu, Finland, and Arto Haikonen Genworth Financial, Helsinki, Finland Abstract Purpose – The purpose of this paper is to examine the dynamics of organizational learning and continuous improvement (CI) in the context six sigma implementation in business organizations operating in multicultural environments. Design/methodology/approach – A specific research question is: does learning mechanisms and continuous improvement practices support each other and how, and what type of learning can be identified in the improvement of business processes. The question is linked to one of the fundamental issues currently discussed in the field of organizational learning; how do organizations get “from here to there”, in other words, what is the dynamics of the processes of learning and how progressive learning is achieved. A case study of a few Finnish companies is made and a procedural implementation model is applied. Findings – The findings suggest that the learning process is characterized by measurement, detection and correction of errors, and cost reduction. In six sigma implementation, learning is a single-loop type of learning. It is an incremental change process which reminds a technical variant of the learning organization. Continuous improvement occurs through procedural practices (the DMAIC-cycle) which forms...
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...Strategic NPD issues and Problems This case describes how 3M Corp. introduces and learns a new and innovative methodology titled Lead User research to understand future customer and market needs. A team from 3M's Medical-Surgical Markets Division applies the Lead User Methodology to the field of surgical infection control and discovers that there exist new product concepts together with a new business strategy. The problem here is 3M should decide whether this new strategy will be a tool for 3M 's strategy towards corporate expansion and innovation. In the mid 90s, 3M realized the symptoms in its innovation approach that only incremental development is involved in its current product range instead of breakthrough ones. This approach limited the company’s competitiveness and financial performance and growing the business required to prepare the environment capable of delivering “breakthrough innovations“. Therefore, 3M’s management set a new goal: 30% of sales should be driven by new products. The new strategy focuses on understanding the real market needs to create possible developments and enhancements for a particular product which can eventually lead to a breakthrough in product offering that ultimately results in a competitive advantage. In this case, the suggested approach, Lead User Method, enables 3M to satisfy an important need (not spreading infections during surgery) by developing a specific new product or service. If there is not a new approach, the innovations...
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