...responsibilities 4 Chapter 4 – Budget summary 5 Chapter 5 – Operational plan 6 Chapter 6 – Description of operations 9 Chapter 7 – Organisational risk register 10 Chapter 8– Marketing plan 12 Chapter 9 – Sales and marketing policy 24 Chapter 10 – BBQfun Privacy Policy 26 Chapter 11 – Anti-discrimination policy 30 Chapter 12 – Procurement policy and procedures 31 Chapter 13 – List of preapproved suppliers 36 Chapter 1 – Business plan (excerpt) Chapter 2 – Organisational chart and management profiles BBQfun organisational chart Chapter 3 – Management responsibilities Pat Mifsud, CEO Pat is responsible for working with the Board of Directors to oversee the business, set overall strategic directions, manage risk, and authorise large financial transactions. Riz Mehra, Chief Financial Officer Riz is responsible for preparing quarterly financial statements and overall budgeting. Riz is also responsible for overseeing budgets for cost centres and individual projects. At completion of financial quarters and at the end of projects, Riz is responsible for viewing budget variation reports and incorporating information into financial statements and financial projections. Kim Chen, Operations General Manager Kim is responsible for the day-to-day running of the company. Kim oversees the coordination of all operations. Kim is responsible for sponsoring projects which affect operations of the organisation as a whole. Kim works with the HR manager to coordinate systems and...
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...------------------------------------------------- Principles of Risk Assignment One: Risk Map and Risk Plan/Register Assignment November 2010 Outline Brief The basis of this assignment is for you to undertake an initial risk identification analysis of some significant area of a business operation OR environmental setting/issue, with the aim of producing a summary risk map and related risk plan/register. This will require you to consider for your chosen focus of study what might be key (primary) risks, how those risks may be appropriately classified and how their potential impact and likelihood might be assessed and evaluated in an objective way. The final submission will take the form of a graphical risk map (matrix) and a tabulated risk plan/register. The latter should provide for a contextualised review of the key risks, the rationale for their inclusion and for the risk assessment that you have ascribed to each risk listed. The risk map and plan are not required to show risk management responses. This assignment is worth 50% of the overall module assessment, and a guideline of 2,500 words is provided for the written (risk plan) element. Tasks within this brief: 1. Identify a suitably focussed business activity or environmental issue on which to base this assignment; 2. Identify potential risk identification and assessment techniques, and their potential limitations within the context of this assignment; 3. Undertake a process/processes of risk identification and assessment; ...
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...Assessment Materials BBQfun (simulated business) BBQfun (simulated business) Table of contents Chapter 1 – Business plan (excerpt) ...................................................................................2 Chapter 2 – Organisational chart and management profiles ............................................3 Chapter 3 – Management responsibilities .........................................................................4 Chapter 4 – Budget summary..............................................................................................5 Chapter 5 – Operational plan ..............................................................................................6 Chapter 6 – Description of operations ................................................................................9 Chapter 7 – Organisational risk register .......................................................................... 10 Chapter 8– Marketing plan ............................................................................................... 12 Chapter 9 – Sales and marketing policy .......................................................................... 24 Chapter 10 – BBQfun Privacy Policy ................................................................................ 26 Chapter 11 – Anti-discrimination policy ........................................................................... 30 Chapter 12 – Procurement policy and procedures ...................................
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... Table of Contents: 1. Introduction 2. Purpose of organizational assessment 3. Process involved in organizational assessment 4. Organizational assessment workbook with findings 5. Summary Non-bank credit organization Finance for Development LLC - Organisational Assessment (OA) Report Organizational assessment undertaken by David Alimbarashvili, MED Coordinator, DRC & Sabina Mikayilova, CEO of CC LLC – November - December, 2004 Venue: Offices of Fin-Dev LLC in Baku, Barda and Mingechevir, Azerbaijan 1. Introduction Finance for Development is a spin off of Oxfam GB/Azerbaijan and was registered as a Limited Liability Company by the Ministry of Justice of Azerbaijan Republic in September 23, 2002 and obtained a license from the National Bank of Azerbaijan in April, 2003. Prior of Fin-Dev’s establishment its founder Oxfam GB started a “Saving and Lending” project in Azerbaijan in 1997. The project performed different activities including study of existing formal and informal saving and credit systems. In January, 2000 Oxfam GB initiated Future Financial Institutions (FFI) project in Barda but due to Azerbaijan legal framework had to separate the FFI project and register it as an independent entity (NBCO). Main operational base of Fin-Dev LLC is situated in Barda. Fin-Dev has two branches in Barda and Mingechevir. The area of lending operations cover Barda, Tar-tar, Agdam, Agjabedi and Kurdamir, Mingechevir, Yevlakh...
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...Executive Summary A request for a proposal was set by Jennifer Childs, Manager of a mid-size pharmaceutical company, to her three General Managers to propose on the reinvestment of an additional profit of $2,000,000 into the company. She has strained that the proposal should lead to a reduction of cost to the company and or increase in sales. The money would be allocated to one or more of the affected areas. Proposed areas to improve on are: * The Product development department needs upgrading in more laboratory equipment and scientists but the costs involved could absorbed the whole profit amount * Production department needs to be restructured by using employee teams. This could be a good idea, the reasons are as follows: * Suggestions made by employees could be implemented * Cost not too much if work spread over a period of time The only problem we foresee is that Tyler should convinced Jennifer as the things that her father built, weigh up very high for her. * Operational department needs upgrading. Computer equipment can`t handle the volume of transactions – this would require buying new software but this could led to a loss of disruption to the legacy system. It would be suggested that this project being breakdown into phases. * A proposal was made by the Marketing manager to increase his budget to employ more sales representatives, rather than allocating funds to projects as he believe that this will increase sales. What needs to be taken...
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...LESSON 1 INFORMATION SYSTEMS MANAGEMENT Aims and outcomes Aims The aim of this session is to introduce and re-affirm your basic understanding of data, information and information systems. The discussions will lead you to develop an understanding of the concept of an organisation as a system. Further, you will examine the flows of decision-making and the sources of data used to make those decisions. Finally, we will consider the types of IS/IT required to support organisations at three different levels of decision-making - operational, tactical and strategic. This session provides the foundation for the remainder of the sessions. Learning Outcomes By the end of this lesson you will: • • • • Understand the use of data and decision-making at the different levels of a conceptual organisation. Understand the concepts of systems thinking to support business operations. Familiarize yourself with the vocabulary of strategy. Understand the importance of IT/IS as a strategic tool. Required Reading Chapter One – Foundations of Information Systems in Business Read through Chapter One Section 1 of the text book Read the Real World case study 2 – Lufthansa: Taking Mobile Computing to the Skies While Keeping the Mobile Workforce Connected. Student Activity Answer the questions at the end of the case study Post your answers onto the discussion board. Background Reading • • Here is the web address for a series of articles addressing knowledge and information management: http://www...
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...You Decide Week 6 Little Falls Hospital Risk Management HSM 542 Health Rights and Responsibilities Purpose A risk management plan is created so as to support Little Falls Hospitals mission and vision statements as it pertains to the clinical risk of the hospital, patients, visitors, volunteers, and employee safety, and any possible operational, business, and property risks. Culture Principles The Patient Safety and Risk Management program will support Little Falls Hospitals philosophy; everyone is responsible for patient safety and risk management. It is essential to have participation and teamwork among providers, management, staff and volunteers. The Patient Safety and Risk Management program will be implemented with the coordination of multiple organizational and department functions and activities. Little Falls Hospital will support the introduction of a just culture with emphasis on evidence based best practices, learning from errors, and providing feedback instead of punishment and blame. In a just culture any unsafe conditions or hazards will be identified quickly, medical or patient care errors will be reported and analysed, open discussions of mistakes and suggestions for improvements are welcome with patient safety and risk management practices. Individuals will still be held accountable for compliance. When evaluation and investigation into errors reveals there has been reckless behaviour or there has been wilful violation of policies then disciplinary...
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...The Study Guide sets forth primary topics and subtopics under the five risk‐related disciplines covered in the FRM exam. The topics were selected by the FRM Committee as topics that risk managers who work in practice today have to master. The topics are reviewed yearly to ensure the FRM exam is kept timely and relevant. FRM Examination Approach The FRM exam is a practice‐oriented examination. Its questions are derived from a combination of theory, as set forth in the readings, and “real‐world” work experience. Candidates are expected to understand risk management concepts and approaches and how they would apply to a risk manager’s day‐to‐day activities. The FRM examination is also a comprehensive examination, testing a risk professional on a number of risk management concepts and approaches. It is very rare that a risk manager will be faced with an issue that can immediately be slotted into one category. In the real world, a risk manager must be able to identify any number of risk‐related issues and be able to deal with them effectively. Readings Questions for the FRM examination are derived from the readings listed under each topic outline. These readings were selected by the FRM Committee to assist candidates in their review of the subjects covered by the exam. It is strongly suggested that candidates review these readings in depth prior to sitting for the exam. The Financial Risk Manager Handbook, 4th edition, by Philippe Jorion (New York: Wiley & Sons...
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... Executive Summary Turner’s business philosophy is to work very closely with customers on all its projects. It strives to share the most up to date and accurate information with them. Thus, making customers a partner in the business risk and rewards. It also empowers its employees to record accurate information by decoupling individual bonuses from project performance and tying it to overall corporate performance. It has a well-structured management control system through Indicated Outcome Reports which help Turner to identify and manage not only the risks but also potential savings in the projects. We recommend that Turner could release $200,00 of C-holds and balance $300,000 from construction contingency. This is keeping in mind that it is a new customer and releasing the funds would help Turner in further nurturing the relationship. However, it needs to keep a close watch on scope enhancements being approved by owners and cost control. Turner: Background and Simon’s perspective Core Values Turner’s business model revolves around the following core values: • Make clients your partners It works very closely with the owners and makes them partners in managing the project. Through regular status updates, it keeps them informed about potential risks and cost savings that might incur. It uses customer engagement as an effective medium to manage not only project risks but also reputation...
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...* Provide a summary of the five functional performance measures of an operational assessment. 1. Functional perspectives - Examines operational quality through 5 different perspectives Cost, Customer service,Quality,Productivity,and Asset management.Of these 5 cost is considered the best indicator of logistics performance. 2. Measuring customer accommodation - This is measured using three different metrics , Perfect order which measures overall effectiveness of logistics performance with a ratio of perfect orders compared to total number of orders in the same time period.Absolute performance looks at how a firm’s performance impacts individual customers. Finally customer satisfaction require customer monitoring and feedback to measure. 3. Determining appropriate metrics- Appropriate metrics are chosen by analysing,the market focus ,competitive basis and finally the measurement frequency 4. Supply chain comprehensive metrics- These metrics include Cash-to-cash conversion time, Inventory days of supply,Dwell time,On-shelf in-stock percentage,Total supply chain cost, and Supply chain response time 5. Benchmarking- Educates managers on what are the newest best business practices. Main goal is to find what company to benchmark against be it internal which is easier or external where practices are benchmarked against those of a firm in what could be an unrelated business. * Provide a summary of the four dimension of sustainability as they relate...
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... | | | | Executive Summary 2 Background 3 Problem / Opportunity 3 Current Situation 3 Project Description 4 Project Description 4 Objectives 4 Scope 4 Out of Scope 4 Anticipated Outcomes 4 Stakeholders 5 Strategic Alignment 6 Environment Analysis 7 Alternatives 8 Business & Operational Impacts 9 Project Risk Assessment 10 Risk of Project and each Alternative (Not including Status Quo) 10 Risk of Not Proceeding with Project (Status Quo) 11 Cost/Benefit Analysis 12 Quantitative Analysis – Financial Cost & Benefit: 12 Qualitative Analysis – Non-Financial Benefits & Costs: 14 Assumptions 14 Conclusions & Recommendations 15 Conclusions 15 Recommendations 15 Project Responsibility 15 Project Accountability 15 Implementation Strategy 16 Review & Approval Process 17 Review Process 17 Approval Process 17 Business Case Signoff 17 |Section |Executive Summary | |1 | | [Project...
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...------------------------------------------------- What is a Project? Learning Objectives After completing this topic, you should be able to * recognize examples of a project * identify the characteristics of a project 1. Project characteristics Projects make up almost half of the work that most organizations do. Organizations use projects to help meet their strategic goals. In terms of strategic goals, projects may help an organization meet changes in market demands, customer requests, or organizational requirements. They may also help an organization make the most of technological advances or meet legal requirements. Select each strategic goal for examples. ------------------------------------------------- Market demands ------------------------------------------------- The goal of a project may be to respond to increases or decreases in market demands. For example, car manufacturers research and design fuel-efficient cars to meet market demands for greener products. ------------------------------------------------- Customer requests ------------------------------------------------- Projects may help organizations satisfy customer requests. A call center may use a project to upgrade its computer systems based on requests for faster response times. ------------------------------------------------- Organizational requirements ------------------------------------------------- Projects can help meet changes in organizational requirements. So a company...
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...4.3.1.1 The broadcast will contain a condensed incident summay and stratification detail as defined in the ITSM Critical Incident Process. 4.3.1.2 Affiliate, Operational, or other Corporate P1 P1 communication, response, and policies are independent of this Policy and triggered as appropriate by this broadcast. (See Critical Incident Communication Map). 4.4 Incident Ownership 4.4.1 Incident ownership will be aligned with the root cause of the incident. 4.4.1.1 Vendor incidents will be assigned to the support resources that manage the vendor relationship. 4.4.1.2 Incident Ownership can evolve based on investigation during the incident resolution as well as during the ITSM Post Incident Review Process. 5.0 POLICY APPROVAL 5.1 This policy must be reviewed and approved at least semi-annually. 5.2 The Risk Management Governance department must review this policy prior to submission for policy approval to validate governance elements are correctly included. 5.3 This policy must be submitted for approval accompanied...
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...................................3 Project Objectives and Scope...........................................................................................................3 Project Description ..........................................................................................................................4 Project Deliverables.........................................................................................................................4 Risks.................................................................................................................................................5 Milestones.................................................................................................................................5 Summary Budget.............................................................................................................................6 Project Approval Requirements.......................................................................................................6 Project Manager...............................................................................................................................7 Authorization...................................................................................................................................7 2|P age WHITEWATER COMPANY PURPOSE OF PROJECT CHARTER This Project Charter outlines the purpose, objectives, and scope of the Whitewater IT production process improvement project...
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...Software Project Management Plan August 27, 2012 IT Management System Luvianka Olivares Table of Contents Scope Statement.........................................................................................3-4 Work breakdown structure..........................................................................5 Network diagram...........................................................................................6 Risk management plan............................................................................7-10 Resource management plan..................................................................11-12 Communication management plan......................................................13-14 Scope Statement Project Name: IT Management System Project Manager: Luvianka Olivares Project Objectives: To design and install a computer network for a small business. Deliverables: Software package will manage: * Running of all computers in the business * Training and extensive end-user documentation * Technical support self-service website * Full backup process * Security of IT development tools * Project Management- Project charter, project scope statement, status reports, final project report, lessons-learned report, and any other document required to manage this project Milestones: Training digital video files Preliminary database ...
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