This paper introduces the process design aspect and service of 24hour fitness. The summary will also focus on the manufactured product Asus Computer. I selected this service and manufactured product because I am familiar with the both of them.
24hour fitness has personal training services and products that offer many avenues of communication and interaction. The gym is able to offer its services through face-to-face client interactions and also using social media, email, and phone. The company also offers self-service features. For example, members can check themselves into the gym and visitors are able to print out a guest pass before coming to the gym. They will do what they can to appease the customer even offering 24 hour childcare is a big bonus. The focus is to make the customer feel valued and important. Their customer service has to be top notch and the upper management is focused on the customer and is willing to entertain suggestions and ideas that will improve their service. Surveys is always a helpful way to achieve top service because they focus on the problems and ways to fix the problems. The results of the survey can be used to create more efficient marketing procedures and sales approaches. The facility layout is another positive factor. The equipment is intuitive and leads natural from locker to pool areas. Everything is well marked and easy to navigate. 24hour fitness has taken steps to be the best in the physical fitness industry. They have been able to key into their members and societies health needs. The company has been able to build up membership relationships with high customer satisfaction and quality services. The management team has been proactive in adapting and catering to their clientele.
Asus computers offers the lasted computers, equipment, and technology to its customers/clients. All buyers have full access to