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CII Institute of Logistics
PGDSCM/DSCM/ADSCM & CERTIFICATE PROGRAMS
Semester-end Examinations- December 2011

SUPPLY CHAIN METRICS

Time: 3 hours Marks: 100
Part A

Answer all questions (10 x 1 = 10 Marks)

1. The primary purpose of any vendor performance system is to: (a) Evaluate their product quality over time (b) Decide on vendor selection (c) Evaluate vendor performance (d) Assess if meeting all buying requirements

2. The ABC analytical tool as applied to inventory management is best aligned to: (a) Activity-Based Costing (b) Analytical –Based Costing (c) Alpha-numeric Based Classification (d) Pareto’s Analysis

3. The SCOR Model is characterized by the following distinct management processes: (a) Plan, Select, Make, Deliver, and Return (b) Plan, Source, Make, Deliver and Return (c) Process, Select, Manufacture, Deliver and Recycle (d) Process, Source, Make, Destroy and Return

4. In the BSC model, each of the four perspectives is to be examined in relation to: (a) Objectives, Methods. Tools and Initiatives (b) Objectives, Measures, Targets and Introspection (c) Objectives, Methods, Targets and Inspection (d) Objectives, Measures, Targets and Initiatives

5. The Analytical Hierarchy Process decision-making technique links the following tools: (a) SCOR model and BSC model (b) BSC model and Activity-Based Costing (c) SCOR model and Mission-Objective -Strategy (d) Mission-Objective- Strategy and Target-based costing

6. While doing Customer Service Analysis for considering making improvements: (a) Performance- Importance matrix precedes Cost-Time matrix (b) Cost- Performance matrix precedes Time- Importance matrix (c) Cost-Time matrix precedes Performance – Importance matrix (d) Precedence does not matter

7.

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