...fictional student named Susan and an experience with a few problems that she has at her college’s campus snack bar, the Devil’s Den. This paper aims to discuss Susan’s problems that she has identified with the night operations at the Devil’s Den, and whether or not the night shift managerial team performs strategy execution processes adequately. Introduction Susan identifies that the main problem mainly has to do with the night shift operations at the Devil’s Den. She points out that she had been noticing the fact that many of the employees at the snack bar were simply allowing their friends to take snacks without having to pay for them at all. Susan also points out those employees were also taking the snacks for free themselves. While ordinarily this is not a problem, the employees are only allowed to take snacks when they are on duty, and it has become a common situation where the employees simply leave with food. According to Susan, it has gotten so bad that employees will take food in front of the customers, who then think it would be okay to take food without paying as well, leading to this becoming a problem as well. Another problem that Susan identifies is the fact that the employees were not doing anything to stop or challenge the customers from taking the snacks from the Den. Susan believes that this is because the customers are actually friends of the employees, and do not wish to harm their friendships by forcing them to pay for the food. Susan also mentions how management...
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...centers have done well, and the company is planning an international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an information system for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation. After evaluating various development strategies, Susan prepared a system requirements document and submitted her recommendations to Cassia Umi, Personal Trainer’s president. During her presentation, Susan discussed several development strategies, including in-house development and outsourcing. She did not feel that a commercial software package would meet Personal Trainer’s needs. needs. Based on her research, Susan felt it would be premature to select a development strategy at this time. Instead, she recommended to Cassia that an in-house team should develop a design prototype, using a relational database as a model. Susan said that the prototype would have two main objectives: It would represent a user-approved model of the new system, and it would identify all systems entities and the relationships among them. Susan explained that it would be better to design the basic system first, and then address other issues, including Web enhancements and implementation options. She proposed a three-step plan: data design, user interface design, and application...
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...our community during their formative years. Willowbrook School Information Systems Business Case Executive Summary In response to the rapidly increasing workload generated by both the addition of the Grade 4-6 program and an unexpected jump in application requests, the Board of Directors has authorized a project to research and develop an information system capable of supporting the school’s expansion. Of immediate concern is the substantial increase in administrative and accounting activity, which is currently being administered by one full time employee with assistance from faculty as their schedules permit. The proposed system will increase productivity and allow the current organizational structure to efficiently accomplish daily operations and activities until the school is in a position to increase the administrative staff and fund the remaining system requirements. The new system will automate current processes by eliminating the paper and manual processes, which are both inefficient and time-consuming. Furthermore, the proposed database will allow staff to quickly retrieve compiled data in order to make informed decisions regarding enrollment, bookkeeping, scheduling and student status. Recommendation Initially, the new system must track and process scheduling, after care hours and attendance, tuition payments and invoicing. As the program expands and funding permits, the system will incorporate scheduling, full spreadsheet functionality and report generation...
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...Bannon – InfoTech Systems Analyst | [BACKGROUND bUSINESS iNFORMATION] | This document provides the background business information regarding Willowbrook School’s requirement for creating a system to meet their business needs. | Part1: Mission Statement Willowbrook School, a 20 year-old nonprofit educational institution, is committed to providing a high quality, cost effective, safe and culturally progressive education to families with children ranging from preschool age through grade six. Part 2: Business Processes Due to significant growth in student population for general tuition and after school programs, the Willowbrook School has a desire to automate core business processes. The two functions identified as needing the most attention are tuition and after care billing. While those two processes are the primary focus area required to eliminate the need to add additional administrative staff, there are other core processes that are in need of automation or that support the two primary focus areas. Listed below is a table of core processes, a brief description of the process and the process owner or owners: No. | Process Name | Process Description | Process Owner | | | | | 1 | Record Time / Attendance | Record and submit time sheets for part time assistants and submit them every two weeks to Susan Brown. | After Care Teachers | | | | | 2 | Process Payroll | Kathy Gilliard handles it for the teachers and the teacher’s aids and Susan Brown handles it...
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...Case :19 Dilemma at Devil’s Den MGT 285 5-15-2015 Jesus Gomez 1. What problems has Susan identified with the night shift operations of the Devil’s Den? How well does the management team perform such strategy execution processes as competency building, shaping the culture, instituting policies and procedures, establishing control system, developing reward and discipline systems, and exhibiting ethical leadership? Susan identified several problems. The employees from the snack bar are taking advantage of the poorly managed snack bar. Employees are allowing their friends to take free food and employees themselves are taking large amounts when they leave their shift. The storage room is unlocked at all times and all employees have free access to the food. Customers seem to know what’s going on that sometimes they even take freebies from the snack bar. Student Managers are not responsible during their shifts. Even the theft of the money in the register didn’t seem to be a threat of a job loss to the employees. The night shift never does nothing, so the morning shift is obligated to do all the right closing duties in the morning. That is very unfair to them. The mangers are very easy with the employees and they don’t even pay attention on what’s going on during the shift. The management strategy execution is very poorly structured. They have failed to make a team with a strong experienced background and with basic technical skills. Because of low wages, personnel that...
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...Bryant Sutterfield Kelli Shingai AG Law Class Project 5/1/2012 The sale of Jackson Farms Inc. will be bought from Andrew Wagner in the form of an asset sale. Andrew Wagner will be purchasing the Fuel Inventory, Prepaid Expenses, Growing Crops and the total fixed assets with accumulated depreciation for the total of $1,850,000.00. Andrew Wagner will be doing a 1031 exchange to pay for the farm. Jason and Susan Jackson are shareholders in Jackson Farms Inc., Jason and Susan hold an equal amount of shares, fifty shares each. Susan and Jason are both directors and they are the only directors; Susan is President and Jason is the CFO and Secretary. The two decide it is time to get out of the business. A local physician, Andrew Wagner is interested in Jackson Farms. Mr. Wagner has been investing in real estate and has been convinced that farming is a great investment. The Jackson’s and Mr. Wagner need to figure out if an asset sale or a stock sale would be in their best interest. The advantages of a stock sale for Mr. Wagner is that it reduces the sales price of the purchase. The advantage of an asset sale for Mr. Wagner is that a 1031 exchanged can be done and if the purchase price exceeds the tax basis of the assets being acquired, the buyer receives a stepped-up basis in the assets equal to the purchase price. Also with an asset sale, Mr. Wagner would be able to leave some of the liabilities behind. From the Jacksons prospective, they may prefer a Stock Purchase...
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...All the way from Eugene, Oregon (110 miles from one of America’s most vegan-friendly cities, Portland, Oregon), Susan-225, a member of IMDb since October 2004, has reviewed Cowspiracy in their good and informational review, “Courages Eye-Opener to the #1 Environmental Problem: Animal Agriculture” as a real “eye opener.” They somewhat summarize the documentary for those who have not viewed it yet, listing out what the film is about, or parts of it at least: animal agriculture (is or) as the number one contributor to greenhouse gases, leading for it to be the largest environmental issue, causing deforestation (, while also discussing danger throughout the production of the documentary). Susan-225’s listing out is sort of a cause and effect...
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...Goochland, Virginia and specialized in gluten-free baking goods. The business was founded by Susan Feller in 2007. Susan was a guidance counselor, who was passionate about baking. However she was diagnosed with Celiac disease, which forced her to eat gluten-free. But as she didn’t want to give up her passion, she developed flour mixes and recipes for gluten-free baked goods. Started a hobby, her goods triggered such acceptance and demand in her private network that she decided to sell them to the broad public. Without any prior business experience, she bought and transformed a 2.499qm2 house into a commercial bakery with her own money as she doesn’t like to borrow money. By July 2009 her business turned out to be more successful than she could have imagined and she managed seven part-time employees. Customers loved her products. By that time she was operating at 70% capacity. At this point she manages new-product development, sales, and accounting. She also oversaw production, managed inventory, and ordered supplies. Susan kept accounting records by hand and paid bills the week she received them even though her grocery clients paid her between 30 days and 45 days after delivery. She self-financed her business; she did not advertise; and she did not buy anything she could not pay for with cash. She had no computerized inventory or accounting system, no employee manuals, and no automated processes. Susan uses competitive pricing for her goods instead of prices calculated by cost. A big flaw...
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... One of the family systems therapy models that I chose to research is Family Systems Therapy. Family Systems Therapy looks at the family as an emotional unit. The Family Systems approach is based on idea that families and their patterns of communication and interaction directly affect human beings and how they function. When applied to families, Family Systems Therapy allows therapists to evaluate the parts of a system (family) in relation to the whole. This theory further suggests that an individual’s behavior is informed by and inseparable from the functioning of his or her family of origin (GoodTherapy.org, 2007-2015). The second family systems therapy that I chose to research was Solution-Focused Brief Therapy (SFBT) is based on the premise that therapists help the client or family focus and understand on the solution(s) to their problem(s) instead of understanding the problem(s) itself. SFBT ultimate goal is to create a solution based on the solution of the problem while empowering clients or members of the families to build their self-esteem and independence. In this type of therapy it is imperative that the therapist disregard their own worldview and adapt to their clients or families worldview. The goals for the family in SFBT should be definitive, small, positive, and important to the client or family (Cepeda & Davenport, 2006). Family Systems Therapy Family systems theory views the family as an emotional unit and uses systems thinking to describe the complex...
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... Wireless Network SmartWhois Google Social Engineering Send spam to known email address Track known email address Diagram the network Attack wireless network system ◦ Scan for vulnerabilities using Bidiblah, SAINT, or SARA Call office location ◦ ◦ ◦ ◦ Spam e-mail ◦ ◦ ◦ ◦ Posing as Technical Support Posing as an Important User Eavesdropping Dumpster diving Persuade a target victim Facebook Pop-Up Windows Mail Attachments Web Sites Phishing View risk management assessment Employ security management Training and awareness ◦ ◦ ◦ ◦ Online Telephone Personal interaction Reverse social engineering Training Password Policies Operational Guidelines ◦ Physical Security Policies Classification of Information ◦ Access Privileges ◦ Background Checks of Employees and Proper Termination Processes Proper Incident Response System ◦ Policies and Procedures Establishing a Security Policy ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ Account Setup Password change policy Help desk procedures Access privileges Violations Employee identification Privacy policy Paper documents Physical access restriction Virus control Misconfigurations in operating systems or networks Bugs in operating systems and Web applications Gaps created by server problems in applications Unpatched security problems in applications Gaps in security policies, procedures, or maintenance ...
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...Avion, Inc. Susan Dey and Bill Mifflin, procurement managers at Avion, Inc. sat across from each other and reviewed a troubling performance report concerning a key supplier, Foster Technologies. The report detailed the deteriorating performance of Foster Technologies in the areas of material quality and on-time delivery. Susan: I don’t believe what I am seeing. This supplier was clearly a star when we performed our supplier visits before awarding the contract for the new Amrod product line. Bill: I’m not pleased. I was on the team that performed the audit and site visit. Foster’s management was so smooth--they indicated they could meet all our requirements. I feel like we’ve been mislead by this supplier. Susan: Didn’t you look at their processes and quality systems? Bill: Sure we did. Everything checked out fine. But now every other shipment has some problem and the delays are hurting our ability to get our product to our customers. What really struck us about this supplier was how innovative they were. Foster’s biggest drawback was their size--they lacked some depth at key manufacturing engineering positions. Maybe that’s why they are having problems. It could be that someone has left the company. Susan: We are going to have to address these problems quickly. Bill: I’ll tell you what I am going to recommend. We should begin immediately to look for another supplier. I never was a fan of these single source contracts. They leave us open to too...
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...there wouldn’t be a politically balanced system. No one would be in charge, and people would be in havoc. There was one person that influenced the political participation and that is Susan B. Anthony. Susan contributed towards the right to vote. She drafted the 19th Amendment which clearly states “The right of citizens of the United States to vote shall not be denied or abridged by the United States or by any state on account of sex”. The amendment made a huge impact because before the Amendment was ratified, women weren’t allowed to vote. Susan felt as if womn deserved to vote no matter what sex they were. There were many womans rights activists that supported the womens rights to vote but Susan was the only one that expressed her feelings to the public and made a difference. She wanted fairness between bth sexes. Men had more advantages than women in their society at the time. This motivated her to stand up and do whats right for the future of woman, and that woman deserve the same rights as men. Susan should have her own holiday because she honestly deserves it. She changed the lives of every woman ever. She allowed every U.S citizen the right to vote regardless of gender. That impacts today’s society because again, everyone has the right to vote. Cited Work: * “Civic Participation and Empowerment” http://www.usip.org/ * “Susan B. Anthony” http://en.wikipedia.org/wiki/Susan_B._Anthony * “Biography of Susan B. Anthony”...
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...BBC Learning English Talk about English Academic Listening Part 8 - Using the library This programme was first broadcast in 2001. This is not an accurate word-for-word transcript of the programme. ANNOUNCER: It’s time for Academic Listening - a series for students at English-speaking universities. Join Susan Fearn and members of the World Service class of 2001 for this programme that focuses on using the library. CLIP: Clare Woodhouse My name is Clare, welcome to University College London Library. We're in the Arts and Humanities Library at the moment… Susan: Clare Woodhouse works in a busy university library. CLIP: Clare Woodhouse On a typical day, on the issue desk when we first come out we empty the book bin - where you leave books after the issue desk is closed. So we return those first thing in the morning, switch on the computers, change the date stamps and then we open at 9.30, and students can come in from that point. Talk about English bbclearningenglish.com © BBC Learning English Page 1 of 7 Susan: Last time we thought about academic reading and at some of the different skills that can help you gather relevant material quickly and efficiently. But where do you start? Libraries contain thousands of books, on dozens of subjects. And they’re scattered - it sometimes seems at random - around a number of different rooms - and sometimes many different buildings … as this student has discovered. CLIP: Student At my University the Library is divided...
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...better if understood the connection between psychology and interior design. Design psychology is the practice of architecture, planning, and interior design in which psychology is the principal design tool. In an American Psychological Association online article written by Lea Winerman, called “Designing Psychologists,” Susan Painter, PhD, and Constance Forrest, PhD, co-owns their own design firm. In 1990, after becoming a psychology professor at Carlton University, Susan decided to pursue her interests in interior/environmental design at the University of California. Now Susan is an urban and campus planner where she can merge her psychology expertise into her interior/environmental design skills into a new field called design psychology. Susan and Constance also design smaller scale places like offices and private homes through their own firm, Forrest Painter Design, in Venice, California. According to Constance, who is a clinical psychologist, she says ”I think the unique contribution that design psychology makes to design is that it recognizes the critical contribution emotion makes to people’s response to a space” (Winerman, 2004). Together, Susan and Constance design large spaces like campuses and smaller spaces like offices and private homes with an emphasis on emotional responses and needs, encorporating past experiences into future design, and planning spaces based on the behavior of the people who will use it....
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...Developing a Spiritual Assessment Toolbox A. Wilmer Developing a Spiritual Assessment Toolbox Summary When a client’s spirituality is an active component of his belief system and culture, assessing his quality of life from a mental health perspective would not be complete without an accurate assessment of his spiritual needs (Hodge, 2005). Experts are stating that a holistic approach to counseling incorporates both psychological and spiritual assessments (Hodge, 2005). The accrediting body of hospitals, Joint Commission on Accreditation of Healthcare Organizations (JCAHO), recognizes the importance of spiritual assessments and recommends that health care providers conduct these assessments to understand their clients’ religious beliefs and spiritual habits (Hodge, 2005). David Hodge (2005) presents a review of five qualitative assessment tools for effective analysis of a client’s spiritual and cultural wherewithal. The design of these assessment tools gives a more definitive construction of a client’s worldview for the purposes of integrating spiritual beliefs and attitudes in the therapeutic process and discharge planning (Hodge, 2005). Hodge asserts that this form of assessment allows the healthcare professional to explore a client’s “spiritual strengths that might be used to ameliorate problems or cope with difficulties” (Hodge, 2005, para. 1). The five qualitative assessment tools offered by Hodge (2005) provide a detailed description and comparison of each tool...
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