...------------------------------------------------- ENVIRONMENTALLY sUStAINABLE MANAGEMENT How Environmentally Sustainable Management Measures Up to Luxury June 7, 2015 Jill Boyd Dr. Michael Conlin Buad 390 – Properties Management June 7, 2015 Jill Boyd Dr. Michael Conlin Buad 390 – Properties Management Table of Contents Sustainable Management Initiatives 2 How Hotel Ratings Are Determined 4 5 Star Hotels – Ritz Carleton 4 4 Star Hotels – Hyatt 5 3 Star Hotels – Hilton 7 2 Star Hotels – Days Inn (Wyndham) 8 1 Star Hotels – Econo Lodge 9 Conclusion 9 Bibliography 10 In today’s world environmentally sustainable management is an important issue in many industries. The tourism industry has a large impact on the economic benefits of a country by increasing jobs, increasing income, and GDP. However, the tourism industry also has a great impact on the environment. These environmental impacts are not always as positive as economical one. It is important for hotels to help their communities by reducing their carbon footprint. It is for this reason, that many hotel chains have created environmental sustainability strategies. In this essay, I will briefly discuss agenda 21, and other sustainable management initiatives. I will also examine, several different hotel chains, in an attempt to see if their environmental strategies are consistent with a hotel’s rating. Sustainable Management Initiatives Agenda 21 was presented at the World Summit in Rio...
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...grown to become Canada’s leading hotel management company with more than 40 city-centre, airport and resort properties (About Delta Hotels, 2015). One of the reasons that Delta Hotels and Resorts has been able to grow into a Canadian hotel management success story is due to their commitment towards environmental sustainability that touches on every aspect of the hotel business. Delta Greens In 2010 the hotel chain introduced Delta Greens, an initiative that promised to reduce the waste the company creates, the energy that they use, and a promise to rethink everything Delta does to create positive, long-term environmental change. As stated earlier, the program touches on every aspect of the hotel business, from building practices to guest services to how they operate and maintain their properties. The goal of this initiative was simple yet ambitious: to become the leader in environmental sustainability within the Canadian hospitality industry. Each of the 40 different Delta Hotels and Resorts locations take an active role in improving its local community through volunteering and fundraising. Such examples include tree planting, road and park clean ups, donating clothes/materials, and participating in events to raise awareness of various environmental initiatives. I will go further in depth with regards to these examples throughout the report. Through working with Loop Initiatives, which is an independent sustainability consultant, the hotel chain has been able to set 2012...
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...Topic of Assignment : Paper Waste of Etap Hotel CONTENTS TITLE PAGES 1. Executive Summary 1 2. Introduction of Etap Hotel 2 3. Concept of Green Plan that introduced by Etap Hotel 3 – 4 4. Purpose to create a controlling paper waste program 5 5. Current Issues that Etap Hotel facing 6 – 7 6. Goals and plans that we should have in our program 8 – 12 6.1 Goal Settings 6.2 Ways will proceed in paper waste recycle program 6.2.1 Paper for procedure, communication, information to customer 6.2.2 Paper roll, tissue, tray liner and packaging paper 6.2.3 Recycle bins, signs and brochure 6.2.4 Staff education program and collecting paper waste process 6.2.5 Form paper waste reduction team and coordinator 6.2.6 Monitoring program and getting feedback 7. Conclusion 13 8. References 14 1. Executive Summary Etap Hotel located all around the world with the total of 460 well-known hotel and is even the shining star in Europe offering the best place to enjoy and relax once you step your foot into its main door with a splendid service. Through internal research, we get to know that our company are using too much of money on buying stuff made up of paper. So we are planning to control paper waste in our company. Human factor is the most important area when talking about paper waste. In most of the travelers mind...
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...The hotel industry has long been associated with excessive waste: using powerful chemicals for cleaning and wasting energy for maintenance rather than being environmentally friendly. Moreover and as result of tourism industry growth, the demand for resources from thehospitality sector has exponentially increased. However, the new popularity of Eco Tourism has encouraged hotels to adopt new green practices that allow them to reduce their negative impact on the environment. Thanks to sustainable solutions, hotels going green are making steps toward efficient use of energy, water and materials while saving money and still providing quality services. So, what are the sustainable solutions green lodging has adopted to meet new eco tourism expectations? Here are the top 3 green initiatives taken by some hotels chains that aim to harmonize tourism and environmental sustainability: Low Water Consumption: Water use is an important cost for hotels. In many developing countries hotel water use may impact the water supplies of the local people. Water-efficient practices can through technologies and proper systems can deliver equal or better service while saving water. Numerous hotels have identified where water use was excessive and have developed sustainable solutions to reduce their water consumption and have obtained economic benefits: For water conservation, low-flow shower heads, faucet aerators, and automatic flushing toilets conserve water Another target for hotels is reducing...
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...Gold Coast every year (Gold Coast Destination Tourism Strategy 2012 – 2016). Therefore, the accommodation sector plays an important role in the local economy. According to Gold Coast a Destination Management Plan (2005), approximately 5% Gross Regional Products were generated by the Gold Coast accommodation sector in 1999. This report will firstly describe the 5-star hotel industry on the Gold Coast. Then, a PESTE model and Porter’s Five Forces model are utilized to examine the broad environment and the task environment of the five-star accommodation sector on the Gold Coast. These are used to identify threats and opportunities and also to evaluate the potential profitability in the industry. At last, three strategic issues that are currently encountered by the industry are addressed and a series of strategies are formulated. 2.0 Industry Description According to a Tourist Accommodation Data Sheet (2010), there were 26 hotels and resorts, and 98 service apartments on the Gold Coast in 2010. Among these accommodation, there are approximately 15 -20 five star hotels, resorts and service apartments, such as Hilton Hotel, Palazzo Versace Resort and Meriton Serviced Apartment. The tourism contributes significantly to the economy of the Gold Coast. According to Gold Coast Tourism Economic Facts (2010), 4.1 million domestic visitors and 1 million international tourists visited Gold Coast with a total average stay of 4.6 nights during 2010....
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...organization with adequate resources, in particular management talent and financing, to tackle the most complicated tasks that are out of reach of smaller tourism enterprises. The hospitality industry in general in Kava and hotels specifically seem to be behind most businesses when it comes toethics in concern to hotel relationships and environmental concerns. The hotel industry in Kava has experienced rapid growth in the past two decades. As the industry matures, it faces new challenges for sustained development and growth. Critical issues include consolidation and brand development by the emergence of large management contract companies, globalization strategy by international hotel companies, and hotel financial performance. The consolidation trend began in the 1990s and it has now gathered great momentum in Kava with the establishment of several large professional management companies. The growth of these companies demonstrates that these Kava hotel management companies have capitalized on the market opportunity of consolidation to rapidly develop their business. Market demand for professional management and brand enhancement will continue to stimulate future growth and more establishments of large hotel organizations in Kava. International hotel companies are also aggressively jockeying for market position in...
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...historical fields of expertise: operating and franchising hotels, and owning and investing in hotels. The Group is now organized around two strategic divisions – HotelServices and HotelInvest – and they both have clearly defined and differentiated agendas. in 2010, Accor become a pure-player in the hotel business. Having demerged from its service business, Accor intends to its strengths to step up the implementation of its strategy and provide its growth: comprehensive brand portfolio suited to needs, unique know how as the world largest hotel operator, a leadership position in four continents and a business model with sound fundamental that withstood the economical crisis Since its separation from the service business, Accor SA had followed an ambitious expansions strategy, mainly focusing on emerging markets, the expansion has been concentrated in the three booming economies’ Asian countries: China, India and Indonesia with limited growth in Australia and Vietnam. Accor’s main focus was to boost and concentrate its level of activity in fast growing economies outside Europe. With the sale of some of the group’s related businesses such as Casino and Catering, and mostly with the sale and leaseback of the group’s owned hotel properties in Europe and North America, Accor found its funded its expansion into faster growth segments and regions. Accor felt that this approach to managing its existing portfolio and developing new hotels trough franchise agreements would allow it to grow...
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...Abstract This article presents findings of growth and challenges that hospitality industry might fact in the year ahead respectively through globalization. Globalization is becoming increasing important these years in international hotel industry. When hotels flag their properties in a new country, they must localize their products and service in order to adapt the culture traditions of that country strategy. Differentiation strategy is also useful or hotel companies to become competitive in the global environment. Top issues that will influence the global hospitality industry in the year ahead include sustainable development calls for green hospitality, labor cost, multicultural issues and higher education. Challenges that facing hospitality include will include operating issues, such as labor shortages; marketing issues and economic issues. Introduction Hospitality industry has booming like never before. After Second World War, the practice of Hospitality became professional and wide spread, therefore it will acquire a knowledge base so that can improve its operation and develop the manager of the future (Ingram, 1999). The rise in the global travel, market and environmental trends led to the internationalization of the hospitality industry. The globalization of business and lifestyles is characterized by communicating over vast distances in foreign languages, frequent travel to overseas countries, dealing in many currencies, and coping with a variety of political...
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...Damai Lovina Villas Case 1. Tourism to Bali brings thousands of visitors to the area and is the home of over 1,000 hotels. These hotels can be wasteful and consume a large amount of Bali’s environmental resources such as water, energy and waste. Hotels require 260 liters of water per second, which is equal to the amount consumed by 250,000 villagers. Due to the over consumption of energy by hotels, Bali experienced a shortage in power and blackouts became very common. Solid waste was also a problem in Bali. A single hotel generated 100 tons of waste annually, most of which was deposited into landfills. 2. In Bali government regulations were insufficient since existing standards were not enforced and growth often was promoted to the detriment of the environment. Dredging projects rarely involved environmental impact studies or guaranteed protection of natural areas as required by law. Also there were common accusations of corruption in government agencies tasked with protecting the Island’s environmental resources. Due to major government deficiency in regulations for the environment, the lack of budgeting resources caused many citizens to loose faith in its ability or intent to protect Bali’s environment. 3. Firms do not need to wait for government to take actions o address Bali’s social and environmental issues. Bali had a lot of environmental issues that were caused by the government. According to the article “The Indonesian government was the largest holder of...
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...hospitality industry might fact in the year ahead respectively. Top issues that will influence the global hospitality industry in the year ahead include sustainable development calls for green hospitality, labor cost, multicultural issues and higher education. Challenges that facing hospitality include will include operating issues, marketing issues, technological issues and economic issues. Identified ten key trends that, taken together, we believe will shape the hospitality sector this year and for years to come include rapid growth in vacation ownership, integration & globalization, new management. Key words: Issues; Challenges; Trends; Hospitality Industry 1. ISSUES IN HOSPITALITY INDUSTRY 1.1 Sustainable Development Calls for Green Hospitality Going green is a white-hot issue in the hospitality-design industry. People are beginning to look at sustainable solutions in a whole new way. The perception of green has changed; it has gone from a fringe movement to mainstream. As a sign of its sweeping popularity, one of the best attended sessions at the recent Lodging Conference in Phoenix was: “Going Green: Environmentally Profitable Hotels.” Some of the pioneers of the green hospitality movement, there were to share their challenges and triumphs in working toward a carbon constrained future. The basis of sustainable hospitality operation is a three-part balance, expressed as “profits, people, and planet.” By taking those three...
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...Introduction 3 2.0 Feasibility Study 4 2.1 Local Area Analysis 4 2.2 Lodging Market Analysis 4 2.3 Proposed Facilities 5 3.0 Site Planning 6 4.0 Planning of Exterior and Interior Design 7 4.1 Exterior Design and Engineeing Amenities 7 4.2 Interior Design and Engineering Amenities 7 4.2.1 Lobby Facilities 7 4.2.2 Guest Rooms and Floors 8 4.2.3 Food and Beverage Outlets 9 4.2.4 Recreational Facilities 11 4.2.5 Meeting & Banqueting Facilities 12 4.2.6 Back-of-House Areas 12 5.0 Justification of Facilities 13 6.0 Budget 14 7.0 Conclusion 15 8.0 References 16 9.0 Appendix 17 9.1 Hotel Design Schematics 18 9.1.1 Level 2 18 9.1.2 Level 3 18 9.1.3 Level 4 19 9.1.4 Level 5 21 9.1.6 Level 1 21 9.1.7 Ground Level 22 9.1.8 -1 Level 23 9.1.9 -2 Level 24 1.0 Introduction As the leading development consultancy firm worldwide, Star Consultancy ensures the development of new hotels and concept ideas that guarantee success. Throughout this report we will discuss our overall proposal and vision for the opening of our Chalet Royal. We seek to provide significant insight to our ideas by considering both internal and external influences together with a complete proposal of facilities. The following report highlights several categories that are fundamental in the development including: Feasibility Study Exterior and Interior Design Safety and Security Environmental Issues and Concerns ‘A home away from home’ is the chosen concept for our four star establishment Chalet...
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...Case #10- Good Hotel: Doing Good, Doing Well? Jamie Caudle Q: What is the vision/mission behind the Good Hotel concept? A: The Good Hotel is intended to be the first hotel with a conscience. Our philanthropic and positive approach is designed to inspire the "good in us all" (Pearce, 2012, p. 10-2). The Good Hotel is a hip San Francisco hotel that practices philanthropy and believes in doing good for the planet. The eco-friendly hotel décor features reclaimed and recycled construction materials (Pearce, 2012, p. 10-2). I believe the concept is to create a themed based hotel that is catered to a green living approach to life and have some fun doing it. The mission and vision statements for the new owner group of The Good Hotel are as follows: Our Mission At Haiyi Hotels, we endeavor to make a difference in the lives of our guests and associates through a shared passion for life, work and personalized experiences (Haiyi Hotels, 2014). Our Vision To become a recognized boutique hotel management company and develop unique hotels with their own independent character and style (Haiyi Hotels, 2014). Q: What three alternatives is Pam Janusz considering for her recommendation to the new ownership of Good Hotel? Provide pros and cons of each. A: Pam Janusz is considering between continuing, expanding, or discontinuing the current concept that Good Hotel is currently using. Continuing the concept would not involve much interruption in the already set ways of operations...
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...An Analysis of the Utilization of Under-Utilized Hotel Rooms Inventory as Executive Serviced Office Space Jeffrey R. Victor, CHA, CHE, CHS, CMP Fairleigh Dickinson University Author Note Correspondence concerning this paper should be addressed to: Jeffrey R. Victor, CHA, CHE, CHS, CMP Fairleigh Dickinson University, Madison, NJ 07940. Contact: jvictor@jeffreyvictor.com Analysis of Repurposing Underutilized Hotel Rooms Inventory as Executive Office Space 1 Abstract When hotels are built, the number of rooms built into inventory becomes a static item. Due to the physical nature of construction, the number of rooms become an inflexible and perishable commodity. In looking at the growing nature of the Executive or Serviced Office industry and the similarities between their product and a hotel’s offerings, it has been theorized that there are revenue opportunities in deploying a serviced office product in pre-existing hotels. Through an analysis of industry trends, demand for offices, product needs and revenue opportunity, a financial model has been developed. After reading this paper, the reader will be able to understand what a serviced executive office is, the similarities between that product and a hotel product and understand how to analyze revenue to determine the financial impact of repurposing a number of rooms as executive offices. They will then be able to utilize the model contained herein to determine if repurposing rooms in such a manner...
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...Hotel’s Going the ‘Green’ Way with Technology. 2 Environmental Impact of Hotel Minibars 3 Environment Responsive Solutions for Hospitality. 4 Beas river – turning into dumping site for hotels and others 6 Hotels undertake water conservation 7 Hotel’s Going the ‘Green’ Way with Technology. Source: IDS Softwares Pvt. Ltd. 2011, ‘Hotels Going the 'Green' Way with Technology’ (online) (cited on 14 December 2011) available from URL:http://www.4hoteliers.com/features/article/6500 'Green' is no longer just a fad for the hospitality sector. The hotel industry is growing at a rapid scale and hence programs such as recycling and water and energy conservation are high in demand and are readily adopted. Moreover, efforts to reduce carbon emissions are quickly gaining public notice. This has emerged as one of the biggest global phenomenon in which eco - conscious consumers are doing their part to minimize their impact on the nature. This can be achieved in many areas and there are different levels being of green. Many companies in various industries are looking for ways to be more green. Various hotels and resorts has already taken the initiative and have started doing their bit by adopting environment friendly practices. They've started using the CFL bulbs and has even invested in high efficiency washers and dryers to help keep costs down and benefit the environment. To curb energy consumption, some hotels use wireless controllers that control the key card, lighting and air conditioning...
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...11/11/2013 Hotels To Become A Green Hotel Green hotels are a very stable and substantial growth in the green movement. It is an important green living concept has become in the daily lives of people around the world. The idea of hotel comes from newest trend in the world—Green and healthy living pattern. Nowadays, environmentally friendly to the development of society is the most popular element in the development of hospitality industry. It has not only the economic impact to the hotel but also the environment one. Why Go Green? The hospitality sector of the economy, the most important is, depends on a clean and scenic environment, which means it can significantly benefit from the pollution prevention and control measures. To prevent pollution, or "go green", "is especially important in Region, because of the vital role the hospitality sector plays in the regional economy. What are the benefits of a green hotel? Energy usage and environmental impact is not the only thing that need to be taken into account in the process of green transformation. The idea of green hotel is to reduce the amount of waste and provide a cleaner, environmentally friendly, and healthy atmosphere. The reduction of waste eventually leads the hotel to a decrease in toxicity resulting in an increase of sanitation. Toxic waste residue can become airborne or, in some cases, contaminate water systems or food supplies. Allowing for a decrease in waste can lead guests to feel...
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