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System Adoption

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Submitted By cevans
Words 489
Pages 2
System Adoption
IT 205
May 08, 2014

In today’s organizations, there are many systems that are in place to not only help individuals perform their jobs, but also ensure the future growth of these systems. This paper will describe three of these systems; transaction processing systems, office information systems, and management information systems. Transaction processing systems, more commonly referred to as TPS, are information systems that capture and process data that has been generated during an organization’s day-to-day transactions. A transaction is a business activity such as a deposit, payment and order. Individuals in the clerical department perform activities associated with TPS, including recording business activity such as an employee’s timecard, confirming the action such as generating employee paychecks, and maintaining data, which involves adding new data, changing existing data, or removing unwanted data. The factors that lead to the adoption of this system are batch processing and OLTP, or online transaction processing. Batch processing is transaction data that has been collected over a period of time and all transactions are processed later as a group, such as calculating paychecks. With OLTP, computers process transactions as they are entered (Shelly, 1999). The second information system is OIS, or office information system. OIS is an information system that uses hardware, software and networks to enhance the work flow and to also facilitate the communication amongst employees of an organization. Tasks are performed electronically using computers and other electronic devices, such as tablets. OIS supports business activities such as creating and distributing graphics and documents, sending messages, and scheduling and accounting. The factor that leads to the adoption of this system is communication technology. OIS use communication technology such as voicemail, fax, videoconferencing, and EDI for the electronic exchange of text, graphics, audio, and video. Communication technology is now becoming a crucial requirement for many businesses (Shelly, 1999). Lastly, we have management information systems, or MIS. Management information systems are information systems that generate accurate, timely, and organized information so managers can make decisions, solve problems, supervise activities, and track organizational progress. The factor that leads to the adoption of this system is TPS as MIS are often integrated with transaction processing systems. To process a sales order, the TPS records the sale, updates the consumers account balance, and then makes a deduction from inventory. Using that information, the related MIS can produce reports that recap daily sales activities. These reports include a list of customers with past due account balances, graph slow or fast selling products, and highlight certain inventory products that need recording. An MIS generates three types of information; detailed, summary, and exception. Detailed information confirms a transaction activity, summary information consolidates data for quick and easy review, and exception information filters data to report information that is outside the normal condition such as products that need to be reordered (Shelly, 1999).

References
Shelly, Cashman, and Vermaat, Discovering Computers 2000 – Concepts for a Connected World, 1999

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