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System Analysis

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System Analysis Phase The System Analysis Phase is used to identify requirements for hardware and software components of the proposed system. Our main purpose of the system analysis for Polly's Towing was to identify and document the requirements for an information system to support organizational activities in the payroll and customer billing department. The key output of this phase is a summary document of system/data requirements that explains what the system should be built to, how data should be processed and what technical or support requirements may exist (System Development Life Cycle Policy, 1999, p. 5). During this phase interviews are conducted to identify the needs of the end users. The pros and cons are weighed of the interviews and the requirements are designed based on the information collected. The investigation into Polly’s Towing payroll processing and customer billing system has identified the following requirements:
Hardware Requirements
• The payroll processing and customer billing application should be run on a computer system and should consider the following specifications: Pentium 4 processor or compatible, 2 GB RAM or more, 250 GB disk space, CD-ROM, at least 2 USB ports, an Ethernet port.
• The computer system should support an Inkjet or better printer.
• The hardware should have a minimum of a three year warranty.
Software Requirements
• The application should be stand alone.
• The application should be written in Microsoft formats.
• The application should use graphical user interface for ease of use.
• The application should have built in data backup features that will work with a CD-rom or external hard drive.
• The application should provide a high level of security against unauthorized access to customer and employee information, and programs.
• The application should support automatic updates from the software

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