Tanglewood Case 2

Tanglewood Case 2

Heather R. Zobel
Personal Selection and Evaluation
Tanglewood Case Study 1
January 22, 2011
Charles Dull, PhD

TABLE OF CONTENTS

I. Introduction
    A.   Staffing Levels
1. Acquire or Develop Talent
2.   Hire Yourself or Outsource
3. External or Internal Hiring
4.   Core or Flexible Workforce
5.   Hire or Retain
6. National or Global
7. Attract or Relocate
    B.   Staffing Quality
  1. Exceptional or Acceptable Workforce Quality
III. References
IV. Conclusion

INTRODUCTION

This paper I will deliberate on the Human Resource functions of Tanglewood Stores. The discussion of the staffing strategies; required by Tanglewood in order to maintain its business philosophy and niche market while remaining competitive. The paper suggests strategic staffing decisions regarding the nine staffing levels and four factors of staffing quality. Every industry in the marketplace has to have some type of staffing strategy in order to be successful. Tanglewood Retail among the biggest retailers among 12 regions locally and oversees.   By reviewing Tanglewood company report that was provided to me.   I analyzed the staffing approach below with my recommendations.

ACQUIRE OR DEVELOP TALENT

Tanglewood should acquire employees that have some knowledge in sales and retail but should also train and develop their customer service skills to coincide with the company’s goals and strategies.   The staffing levels and quality add up to an emerging talent and remarkable staff. The most imperative strategy's for your company to emphasis on is the diverse cultures which are related to the different areas you are focusing on; by setting your business apart from the various competitors such as Kohl’s, Target, and Kmart is the primary key to success.   By employees devoting this concept will in time provide exceptional service to your customers and they will be committed to you. Threat them better than you would want to be treated, by going well above a beyond the...

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