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Tanglewood Case 4

In: Business and Management

Submitted By chrissy410
Words 736
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Christina Campbell
HRM 710: Recruitment and Selection
Tanglewood Case 4
Dr. Sayeed Islam

Assess the practical and statistical significance of a proposed set of hiring tools, and make recommendations regarding how adopting these new hiring methods might benefit stores.

Retail Market Knowledge Exam: Is a exam that was created in-house by Tanglewood’s staffing services and marketing divisions. I believe it is a good idea because who would know the company’s needs better than the company it self. It tests the applicants’ knowledge of the retail industry. It allows the company to filter out those applicants that they deem will not be an asset to the company.

Marshfield Customer Service Biodata Questionnaire and Essay: This type of exam and essay were developed by the Marshfield Testing Corporation. It questions an applicant’s life experiences that will be significant to the their performance at work. The Marshfield Testing Corporation has taken interviews of thousands of people and used the data to make up questions that deal with job performance. I believe this exam and essay can be a vital tool, but it can’t just be the only tool used.

Marshfield Applicant Exam: This exam was designed to test problem solving abilities, numerical processes, and work comprehension. It can be a very useful test because it will allow the employer to know how well the applicant will be able to think on their feet, solve problems on the fly and weather they will be able to solve basic math problems that will come up throughout the day.

Personality Exam: This exam I believe can be very important because it will tell how well the applicant will work with the customers. Many applicants may past the other exams with flying colors but may fail these exam because they lack social skills and also may cause internal problems.

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