Premium Essay

Tap Case

In:

Submitted By doraee1411
Words 357
Pages 2
1. Analyze the ethical culture at TAP. Does the culture appear to be in alignment? Misalignment?

From what I read in this case, this seem to be a culture perfectly aligned to support unethical conduct. The reward system focused only on the bottom line. Leadership did not support attempts to change the reward system. Informal norms supported illegal conduct, such as bribing physicians. There is no language and there are no systems in place to encourage ethical conduct (selection systems, rules/policies or codes, etc.). The legal counsel is thought of as the “sales prevention” department, rather than as a source to help everyone keep their conduct within the law.

2. Based on the facts in the case and what you have learned in Chapter 5, evaluate the culture change effort that Douglas Durand undertook. What cultural systems did he target in the cultural change effort? What systems were missing, if any?

After attempts at simple persuasion failed, he focused his change attempt on the reward system, arguably the most important one. So, he did the right thing. And for a short time, the change had the intended effect, because people do respond to rewards. But senior management overturned his efforts. So, senior leadership support, essential to any culture change effort, was clearly missing. All other systems that we know about were aligned to support unethical conduct. So, his attempts were probably doomed from the start. He also attempted to change the informal norms, by appealing to concerns about physicians’ trust, but was met with “rolled eyes.”

3. Why did his cultural change effort fail? What would it take for it to succeed?

His culture change effort failed, because he did not have the authority, or the support from those who did, for the change effort. As a result, he was able to target change in isolated cultural

Similar Documents

Free Essay

Youth Rally Agenda

...______ _______ Landmark ________ ______ _______ Leesburg ________ ______ _______ Mascotte ________ ______ _______ Midway ________ ______ _______ Tuscanooga ________ ______ _______ Any other churches Prayer to Open Business Meeting This meeting of the Northwest Central Florida Youth Rally will come to order. (2 taps) Each church needs to make sure they have the 5 messengers ready for voting purposes. (Only 5 from each church votes.) Our first item of business is the minutes of the last meeting….Julie Do I hear a motion to approve the minutes…. 2nd It has been properly moved and seconded to approve the minutes,...

Words: 262 - Pages: 2

Premium Essay

Leaky Tub Faucet Research Paper

...Leaky Tub Faucet- Not only do dripping tub faucets contribute to increased water bills, the constant echoes that they produce in their fiberglass or porcelain surroundings are akin to someone poking you in the brain repeatedly with a cotton swab. They are mind-piercingly obnoxious. Fixing a leaky tub faucet is mindlessly simple, however. The directions for doing so are given below. 1. Shut off the water supply. Some homes allow you to do so beneath the bathroom sink. If yours does not, you will need to shut off its main water supply. 2. With the water off, turn the faucet handles as though you were trying to draw a bath. This will siphon all excess water from the piping before you start. 3. Before you proceed, the faucet handles will need to be removed. Begin by prying off the handle inserts (plastic coverings) with a pocket knife or similar gadget. 4. Removing the inserts will reveal screws in the handles. Remove them with a screwdriver. 5. Disconnect the handles from the stems. If they are stuck together due to corrosion, try using a handle puller (a tool created for this very task). If the handle puller does not do the trick, you may need to call a plumber. 6. Once the handles are disconnected, the next step is to replace the washer. Begin by removing the seat washer screws from the stems and taking the old washers off (it may require a little bit of force to remove them). 7. Replace the old washers and seat washer screws (you will probably want to take them with you to the...

Words: 1291 - Pages: 6

Premium Essay

Burst Pipe Research Paper

...Ways to Prevent a Burst Pipe A burst pipe can be a minor inconvenience or a major problem. Frozen pipes break because blockages cause downstream water pressure to increase, not because of expanding ice against the pipe wall. Burst pipes that go unnoticed can cause flooding, which may cause mold or rot. Therefore, following the three tips below will prevent burst pipes. Keep Faucets Running If the temperature really drops, homeowners should keep at least one faucet running at all times. This is because moving water prevents pipes from freezing. While this may feel wasteful, only a trickle of running faucet water should be enough. In some cases, a slow drip will be sufficient. In most houses, one running sink faucet is enough to prevent freezing...

Words: 414 - Pages: 2

Premium Essay

Drain Auger

... A lot of people have problems with their sinks, toilets, and pipes that are getting clog up. But there’s a plumbing tool called “Drain Auger”. Most people say that it’s very easy to use this tool. It helps remove all the clogs and blockages inside the drains. Drain Auger have a long snake looking body that’s flexible. Sometimes it can get stuck trying to pull up all the stuff that’s blocking the water that’s trying to go through inside the drain. Some plumbers have to take the risks of trying to go through with it. I have to twist the long snake down the drain. Then, I have to rewind the snake as you pull all the clogged stuff up from the drain. My creation can help you unclog any blockage that’s blocking your water from going down the drain. Now you won’t have to worry about no more clogged up drain. When I’m using one, I have to be careful how you’re lowering the snake down the drain, because most of the time it can be caught onto something. I also have to be careful how you are using it. How is my creation is going to help drain millions of people drains who’s counting on me and my creation. Well, my creation, I have to rotate the snake down the drain. I push the button so it can sucked up all the blockage that was clogged inside the drain. Then, push the rewind button so that the snake can come back up. Now your drain is clog free. My creation is going to look kind of like a vacuum. The reason why, because the snake is created with a hole to sucked the blockage up. There...

Words: 452 - Pages: 2

Premium Essay

Tap Pharmaceutical Case

...TAP Pharmaceuticals was a company where only numbers mattered. TAP sales representatives openly discussed bribing urologist with an administrative fee to doctors who prescribed Lupron, a drug for prostate cancer. Free or discounted medicine samples were given to doctors by TAP sales representatives. In return, TAP sales representatives asked doctors to charge Medicare full price for the medicine and keep the excess funds from these sales. TAP offered perks to the urologist such as 10,000 big screen televisions, office equipment, parties, and golf vacations for charging Medicare full price for Lupron (Trevino & Nelson, 2007). Douglas Durand, who had been hired on as vice president for sales at TAP Pharmaceuticals, found this to be unethical and commenced to filing a lawsuit against TAP Pharmaceuticals to resolve this issue. Mr. Durand took on the responsibility as the whistleblower against fraudulent drug prescription sales by TAP Pharmaceuticals. Mr. Durand believed that it was his duty to bring the issue to the forefront. This duty-driven ethical behavior is what influenced him to file a lawsuit against TAP Pharmaceuticals under the whistleblowers program. TAP Pharmaceuticals; on the other hand, were more utilitarian based. TAP Pharmaceuticals was a culture where numbers only mattered (Trevino & Nelson, 2007). TAP Pharmaceuticals main concern was to benefit from fraudulent drug sales and not concerning...

Words: 1026 - Pages: 5

Premium Essay

Nicholas Brothers Essay

...Discuss the significance of the contribution made by one tap dance artist to the development of tap dance In an art form that was continually being moulded and shaped into an entertaining form of expression, it was hard for tap artists to stand out from the majority. From the beginning of their career, the Nicholas Brothers were a strictly professional elegant act. The 1940s were bursting of musicals and movies that brought an escape for tragic times. Fayard and Harold Nicholas shaped the way tap dancing was performed for years to come. The Nicholas brothers produced a unique blend of tap, jazz dance and acrobatics that developed into a signature style that was somehow explosive, elegant and captivating all in one. This style that they had...

Words: 828 - Pages: 4

Premium Essay

Phoenix Tap Water Case Study

...the health risk will be relatively effective on human. Thus the effect will be varied from the healthy adult to the infant, children, and even an elder person, as we considered high level of the TDS, turbidity, sediments and contaminate by pathogens in the phoenix tap water. Contamination may be due to equipment failure, leaking pipes in the system, or insufficient disinfectant in the water supply as it’s happened in Phoenix January, 2005. The water was tough to treat. It contained build up gunk from storms that flooded Sedona and Oak Creek Canyon and other areas of the Verde River watershed. The sediments were clumping together, then clogged up the filters in the water treatment plant. (Water scare boiled down to a few intense hours, 1 radical move, 2005)....

Words: 405 - Pages: 2

Free Essay

Health and Flouride

...most of the tooth paste are made using the fluoride acid and it is a common practise that you will find a warning on the paste tube. However, this is never the case with the tap water. No warning is there to inform people that consumption of the acid beyond a certain level could pose harmful to them. Countries such as Sweden and also the Dutch have rejected the addition of fluoride on their water systems. It is a right of every citizen to get water in their houses that is pure and free from such acids that may later turn out to be harmful to their health. It more so possesses a greater risk to the younger children who are constantly drinking the water from the taps. A research was done back in 2006 by a panel of 12 scientist that came up with a review of the effects that are bound to happen with the excessive consumption of fluoride in water and it outlined effects that were never known before. It was stated that fluoride in water causes thyroid impairments, dental fluorosis, skeletal fluorosis, lower IQ and also brain damage in the long run. It is, however, more shocking to realise that these effects occur with even constant exposure to minimum amounts of the fluoride in the drinking water. Independent senator Mary Ann O'Brien has set out to curb the addition of fluoride in the water that people get from their home taps. She set out a motion in the senate that will see to it that all people are given a right to safe water in their...

Words: 346 - Pages: 2

Free Essay

Brita Case Study

...BRITA WATER FILTERS – “HOME MADE BEVERAGE” BRITA CASE STUDY for Marketing Management (BMM699) – The Winning Strategy Presented by G-Force, [pic] ABS MBA 2012 class 1. Artit Chewachatchawal 2. George Philip Cheruvelil 3. Mohammed Omar 4. Ratchanee Bhakdibanjiabongse 5. Varun hedge TABLE OF CONTENTS 1. Executive Summary.......................................................................................................3 2. Marketing situation and challenges faced - Analysis ................................................4 3. Consumer review and segmentation study.................................................................6 4. Recommended Strategies to achieve “double digit top line growth”.....................10 1. EXECUTIVE SUMMARY BRITA GmbH was German water Filter Company. The Clorox Company got the rights to market BRITA in 1988. The Company is a leading consumer products company with fiscal year 2005 revenues of 4.39 billion. With 7600 employees worldwide the company manufactures products in 25 countries and markets them in more than 100 countries. The Clorox Company was organized into SBU’s and BRITA is one of the SBU’s at Clorox. BRITA manufactures the PT (Pour-Through) water filter through which they achieved almost 200 million in revenues in the first 4 years. By 1999 BRITA was available nationally...

Words: 3136 - Pages: 13

Premium Essay

Tap Water Case Study

...Dear Downey Unified School District School Board Members, We find your arrangements to supply water, such as a drinking fountain using tap water, a water dispenser that uses bottled water, or individual bottles of water, for all students superlative. Thank you for granting us with the opportunity to decide amidst a drinking fountain supplied with tap water, the installation of a water dispenser containing bottled water, or the provision of individual water bottles. Based on research, I prefer you provide drinking fountains that tap as the water source. The environmentally responsibility, and affordability of a drinking fountain consisting of tap water makes it the supreme of all the selections. First of all, on environmental levels, tap water drinking fountains superior the other options. I believe this because, the fountains produce no plastic waste from containers unlike the other two choices. For example, a water cooler uses a large jug atop the container. In addition, the individual bottles also...

Words: 557 - Pages: 3

Premium Essay

Is the Filtration of Groundwater Important?

...Is the filtration of groundwater important? Charity Palmer SCI 207: Dependence of Man of the Environment Instructor Holly Dust July 27th 2014 Abstract Industrialization and increasing demands on agriculture around the world is rapidly polluting our ground water. The human population depends on ground water as our biggest source of drinking water. A few simple experiments have been done to find out what changes some of the contaminants cause in the ground water. Samples of tap water and bottled water were analyzed for safety. Chemicals such as oil, vinegar, and liquid detergent cause odor changes and color changes in the water samples. Using sand, charcoal and rocks formed a filtration system that was used to simulate how water is filtered. Tap water turned out to be the safest water to drink, which was rather surprising. The tap water had less contamination than the bottled water during the experiment. Introduction Clean water is a major necessity for our lives. Three-quarters of the Earth’s surface is covered by water making clean water for drinking and cooking an important issue. The majority of water on our planet is comprised of salt water found in the oceans. That leaves only three percent of the water on Earth freshwater. (Dale 2011) Human beings used 69.3 gallons of water per individual each day on average. (Dale 2011) Water is used to do our laundry, wash our cars, feed our pets, water the gardens and lawns we have. Water is used for us to take...

Words: 2775 - Pages: 12

Premium Essay

Bottled Water: a Closer Look

...Bottled Water: A Closer Look Lisa Nardone English Composition 112 Professor Tara Ciccarone August 25, 2011 People purchase bottled water as a healthier alternative than tap water. Convenience is another reason for purchasing bottled water. This convenience may come with repercussions. There are debatable issues that arise regarding bottled water such as possible health risks and the environmental impact on many levels. Many companies are going green, yet it may not be enough. Many purchase for better tasting water, although recent taste tests have concluded it may be a case of mind over matter. A solution could possibly be switching to filtered water. The convenient and presumed tasty bottled water people crave may come at the cost of negative effects on consumer’s physical health and the environment. Bottled water may provide a convenient and healthy alternative in many cases. In the case that the local tap water systems may be contaminated. If tap water is unavailable due to travel or system difficulties bottled water could be a great convenient back up. Some may argue having bottled water on hand helps people of all ages stay hydrated. The one event that bottle water is a savoir is natural disaster. During natural disasters such as hurricanes, tornados or tsunami’s local systems are usually shut down. People could also lose the availability to running water since homes may have been destroyed. A great example according to “Nursing Standard” is...

Words: 1551 - Pages: 7

Free Essay

Waterbottle

...increasing consistently over the last few years. Some reasons why people decide for an option that is often more expensive and less comfortable than tap water, could be their dissatisfaction with tap water taste and health-risk concerns. Other factors could involve, demographic variables and the perceived quality of the water source. Trust in tap water companies also seems to influence public opinion. The demand for bottled water has consistently increased in the past decade. The trend has been observed worldwide, but the rates of increase vary accordingly to the country. It has been said; bottled water has become the fastest growing segment of non-alcoholic beverages. Globally almost every country is accepting the bottled water culture. Millions of people get parts or all of their daily water values from bottled water. We can look at any local, national or international sporting event and see the usage of bottled water. Although many individuals will carry a reusable water bottle such as a Nalgene, most bottled water containers are thrown away after the first use. This may be due to the convenience of bottled water, as it is more easily available than tap water. The bottled water culture's recent explosion in the last decade is due to many corporations' advertising efforts to promote the need to drink "healthy" bottled water rather than tap water. Multinational companies across the globe are racking in billions of dollars with very little effort. According to some, companies are...

Words: 405 - Pages: 2

Premium Essay

Hepatitis a

...Hepatitis A • Hepatitis A is caused by the “Hepatitis A Virus”; this is also part of the RNA virus. HEP A is found in the liver and is something that can last for a few days or several months at a time. It could take about 2-6 weeks after the infection has entered your body in order for you to start showing symptoms if this. This is something that is mainly found in places were clean water is scarce and that the environment is not so safe. Usually it is contracted in the early childhood stages for the most cases seen. Usually after that, it tends to be a little more severe than normal. There is many more strain of Hepatitis that can be more severe and even deadly to most of the population. This is something that once a person has become infected, they have to be careful to whom they have direct contact with. • This is usually transmitted through fecal-oral routes. We usually hear a lot of cases where this is seen in countries where crops are being picked and there are no real sanitation regulations and people are not washing their hands properly. It is also found in places that do not have enough clean water to go around. In these places, everyone is getting their drinking water from where they get their bathing water and use their restrooms. It is unfortunate but not every country can afford to have a good running water system. This is why is more susceptible for children to get it because they also cannot afford proper vaccination in these third world countries. A child’s...

Words: 722 - Pages: 3

Premium Essay

Botteled Water

...Bottled water Bottled Water Name: Institution Affiliation: Introduction Consumers in the Unites States of America spend hundreds if not thousands of dollars on bottled water since they have the belief that bottled water is safer than tap water. Well, it is not. Tap water has proved to be safer than bottled water as well as it is highly regulated with standards tested for safety. Therefore, it being less safe than tap water makes it not worth the money consumers spend. It as well they cause environmental hazards. Thus, bottled water is not safe and worth the consumer's money. Also, these plastic bottles when disposed are non-biodegradable and pollute the environment when disposed. Bottled water safe and has negative environmental impacts Bottled water organizations are not needed to unveil or inform shoppers of the nature of the water. This incorporates the event of contaminants in the water Furthermore in many states, to tell their clients where the water originates from, how and on the off chance that it is cleaned, and on the off chance that it is only bottled tap water. Additionally bottled water assembling does not hold fast to the same strict testing that metropolitan water does. While city water must be tested all the time (in many regions even a few times each day), bottled water does not experience the same testing. Indeed the bottled water may be tested upon the arrival of creation...

Words: 1297 - Pages: 6