Free Essay

Teachings Note California Pizza Kitchen

In:

Submitted By saralarsen
Words 2393
Pages 10
CALIFORNIA PIZZA KITCHEN

Teaching Note

Synopsis and Objectives

This case examines the question of financial leverage at California Pizza Kitchen (CPK) in July 2007. With a highly profitable business and an aversion to debt, CPK management is considering a debt-financed stock buyback program. The case is intended to provide an introduction to the Modigliani-Miller capital structure irrelevance propositions and the concept of debt tax shields. With the background of a pizza company, the case provides an engaging context to discuss the “pizza graphs” that are commonly used in corporate finance curriculum to illustrate the wealth effects of capital structure decisions.

The case serves to motivate the following teaching objectives:

• Introduce the Modigliani-Miller intuition of capital structure irrelevance;

• Establish how the cost of equity is affected by capital structure decisions by defining financial risk and introducing the levered-beta capital asset pricing model (CAPM) equation;

• Discuss interest tax deductibility and the valuation tax shields;

• Explore the importance of debt capacity in a growing business.

Suggestion for Advance Assignment to Students

Students may consider the following study questions:

1. In what ways can Susan Collyns facilitate the success of CPK?

2. Using the scenarios in case Exhibit 9, what role does leverage play in affecting the return on equity (ROE) for CPK? What about the cost of capital? In assessing the effect of leverage on the cost of capital, you may assume that a firm’s CAPM beta can be modeled in the following manner: βL = βU[1 + (1 − T)D/E], where βU is the firm’s beta without leverage, T is the corporate income tax rate, D is the market value of debt, and E is the market value of equity.

3. Based on the analysis in case Exhibit 9, what is the anticipated CPK share price under each scenario? How many shares will CPK be likely to repurchase under each scenario? What role does the tax deductibility of interest play in encouraging debt financing at CPK?

4. What capital structure policy would you recommend for CPK?

Supplementary Material

A spreadsheet (Case_33.xls) is available for students. The technical note, “The Effects of Debt Equity Policy on Shareholder Return Requirements and Beta,” (UVA-F-1168) is available as a review of the theory and application of the issues surrounding financial risk. A spreadsheet (TN_33.xls) is also available for instructors.

Teaching Plan

1. What is going on at CPK? What decisions does Susan Collyns face? What do you recommend?

This question affords an outline of the issues regarding the capital structure decision at CPK. End with a class vote on the alternatives.

2. Maybe we can all be right. Is there a case for that?

This question is designed to introduce a discussion of the Modigliani-Miller value irrelevance of capital structure decisions.

3. How does debt add value to CPK?

This question allows the class to go through the concepts and mechanics of leverage and debt tax shields. Using case Exhibit 9, the class can discuss ROE, levered betas, and the concept of risk-sharing.

4. What is the case for not doing the recapitalization?

This question affords a discussion of the counterpoint that completing the recapitalization diverts the current borrowing capacity away from funding CPK’s growth trajectory.

5. What should Collyns recommend?

This question invites a wrap-up of the case discussion.

Case Analysis

1. What is going on at CPK? What decisions does Susan Collyns face? What do you recommend?

The instructor should allow the students to develop the lay of the land for the case. Of particular importance are the following points.

• CPK has shown strong operating performance recently despite industry challenges of increasing labor, food input, and energy costs.

• Its management has an agenda of expanding the company with 2007 growth requiring $85 million in capital expenditures. “Staying power” requires a strong balance sheet.

• CPK’s stock price is down 10% to $22.10. Management is considering the benefits of borrowing to repurchase shares

The four alternatives considered explicitly in the case are

1. Maintain existing financial policy with no debt;

2. Borrow $23 million (10% debt to total book capital);

3. Borrow $45 million (20% debt to total book capital);

4. Borrow $68 million (30% debt to total book capital).

This discussion can end with the instructor inviting each student to vote on the alternatives at hand. Representative student “champions” can be recorded to facilitate subsequent discussion.

2. Maybe we can all be right, is there a case for that?

This question is designed to introduce a discussion of the Modigliani-Miller value irrelevance of capital structure decisions. Since this is a “pizza case,” an engaging way to stimulate this discussion is with the traditional pizza example of capital structure theory. In this case, I like to do this example with a couple of real pizzas.[1] The instructor can alternatively draw two pizzas on the board. The pizzas should be identical except that one pizza might be cut into four slices and the other cut into eight slices. The instructor can ask if anyone is willing to pay $5 for the four-slice pizza. Then the instructor can ask if the person would rather pay $10 for the eight-slice pizza. The instructor can use this discussion to solicit the observation that the value of the pizza depends more on the size of the pizza—not on how it is sliced.

Once the class is convinced, the instructor can ask the class to draw comparisons with CPK. The students will quickly recognize that the value of CPK depends on the total size of the profits and not on how the profits are divided up. One can also discuss homemade leverage in the same spirit as the low cost of self-cutting the pizza and creating an eight-slice pizza. The pizza experience becomes a striking example that can easily be hearkened back to in subsequent class sessions.

3. How does debt add value to CPK?

Conceptually, the instructor can proceed from the previous discussion by highlighting the large piece of pizza consumed by the government in the form of corporate income taxes. A tax policy that allows for interest payments to be tax deductible allows firms to create wealth for investors by reducing the government’s share of the pie.

The mechanics of debt tax shields can be facilitated through a discussion of case Exhibit 9. This exhibit provides a simple pro forma estimate of the value of debt tax shields for three recapitalization scenarios (10%, 20%, and 30%). In the suggested study questions, students are invited to complete a variety of different tasks with respect to case Exhibit 9. These tasks include calculating the implied ROE, costs of capital, stock price, and number of shares outstanding for each scenario. Exhibit TN1 provides instructor solutions to that exercise. The instructor can invite students to explain the exhibit and then present their analyses regarding each of those tasks. The exercise provides two main learning points:

• Comprehending the effect of financial leverage and financial risk on firm returns;

• Understanding the effect of tax shields on value and the cost of capital.

Financial leverage and financial risk

The instructor can draw attention to the apparent appeal of leverage in increasing the expected ROE of CPK. When pushed, students will appreciate that leverage comes with additional risk. To illustrate the point, the instructor can ask students to adjust the earnings before interest and taxes (EBIT) line of case Exhibit 9 by a certain amount both up and down. In the first round, the EBIT line can be multiplied by a factor of −1. In this case, the no-leverage ROE drops to −18%, while the high-leverage ROE drops even more to −29%. Alternatively, if the EBIT line is multiplied by a factor of 2, the no-leverage ROE rises to +22%, while the high-leverage ROE increases even more to +30%. The students should quickly see the magnifying effect of leverage on the risk of equity returns.

The instructor can ask whether equity investors should be happy with the same level of return for a much higher risk. The instructor can use this discussion to motivate and discuss the levered-beta formula provided in the study questions and how it captures the effect of financial risk in concentrating the business risk within a smaller amount of equity capital. The instructor can refer back to the pizza argument with respect to risk. Leverage is simply a way of slicing up the business risk. Since the weighted average cost of capital (WACC) reflects the total risk, the WACC should not change with simply slicing up the risk across various types of contracts. The total risk is unadjusted. To demonstrate this point with the case example, the instructor must alter the beta formula in the study questions to remove the portion of risk that the government bears in the tax shield. This revised formula is βL = βU[1 + D/E]. The instructor can review the students’ cost of capital estimates and discuss how the tax shield allows leverage to reduce the WACC.

The effects of tax shields on value and the cost of capital

The suggested study questions have the students estimating the cost of capital and implied stock price effects of the tax shield. Exhibit TN1 provides the analysis for that exercise. The instructor can have the students present and discuss their analyses. The instructor can encourage consensus on the motivation and mechanics for how the tax shield enters into the weighted-average costs of capital. An illustration of each component of the cost of capital at each scenario may be helpful.

Students frequently struggle with estimating the effect of the tax shield on the stock-price effect and estimating the number of repurchased shares. To help students understand the mechanics, it is helpful to break the task down by event time. At the time of the announcement of the recapitalization, the stock price will change to reflect the anticipated tax shield but the number of shares remains constant. The stock price rises by the value of the tax shield:

Present value of tax shield using perpetuity formula = (kd × D × t)/kd = D × t.

Post-announcement share price = PN = $22.10 + D × t/29.129 million shares outstanding.

Later, at the recapitalization, shares are repurchased in the amount of the debt raised. In expectations, the repurchase occurs at the new share price, PN.

Number of shares repurchased = D/PN.

The new shares-outstanding number is equal to the original number of shares outstanding less the number of shares repurchased.

4. What is the case for not doing the recapitalization?

CPK has a tradition of conservative financial policy based on its concern for maintaining staying power. Senior management may be leery of the benefits of leverage and tax-shield gains when contrasted with the cost of using up borrowing capacity for the future.

Since CPK management has an important growth trajectory for the business, one might question whether the growth path exceeds the firm’s ability to sustain such growth. One way to explore that issue is through an analysis of the sustainable growth rate. To motivate the sustainable growth rate, the instructor can start with the sources and uses of cash. The definition below excludes the possibility of new equity financing.

Sources of cash = NOPAT + Net new debt. Uses of cash = ΔNWC + ΔPPE + Dividends and repurchases + Interest payments.
Setting those equations equal to each other and rearranging terms, we get:

ΔNWC + ΔPPE = NOPAT + Net new debt − Dividends and repurchases − Interest payments.

Dividing both sides of the equation by total capital (TC) gives the following equation:

Growth in total capital = ROC + ΔD/TC – Payments/TC,

where growth in total capital is equal to ΔTC/TC, ROC is equal to NOPAT/TC, and payments are equal to dividends plus repurchases plus interest payments.

By using debt capacity to repurchase shares, management restricts the funding of business growth to the level generated by the operations of the business, ROC. With ROC for CPK running at approximately 10%, CPK’s growth rate should be at about that level. The growth in new stores for 2007 was estimated at 16 to 18 on a base of 213 stores, representing a 7.5% to 8.5% expected growth rate. The 2007 capital expenditure was expected to be $85 million; depreciation was likely to be $35 million based on historical values and the first six months of 2007. A $50 million increase ($85 million − $35 million) in net property and equipment (NPE) on a book capital base of $226 million represents a 22% growth rate in total capital, not including any increases in new working capital (NWC). The internally generated funding for growth will be adversely affected if the industry’s economics deteriorate further and reduce business’s ROC.

5. What should Collyns recommend?

The class can close with a discussion on the recommendation. An epilogue for the case is included in Exhibit TN2.
Exhibit TN1

CALIFORNIA PIZZA KITCHEN

Pro Forma Tax Shield Effect of Recapitalization Scenarios
(dollars in thousands, except share data; figures based on end of June 2007)

[pic]
_____________________
Notes: (1) Interest rate of CPK’s credit facility with Bank of America: LIBOR + 0.80%. (2) EBIT includes interest income. (3) No earnings per share calculated on treasury stock. (4) Market values of debt equal book values.

Source: Case writer analysis based on CPK financial data.

Exhibit TN2

CALIFORNIA PIZZA KITCHEN

Epilogue

Over the month of July, CPK repurchased $16.8 million of company shares. The repurchase was funded with the company’s line of credit such that the company’s outstanding borrowings stood at $17 million by the end of the summer. In early 2008, the company announced its intention to repurchase an additional $46.3 million shares. The company planned to fund the new program with borrowings under an expanded credit line and available cash balances. Co-CEOs Rosenfield and Flax remarked,

Management and our Board are confident about the strength and long-term prospects of our Company. The [share repurchase agreement], in conjunction with our expanded credit facility, is an effective way for us to return capital to stockholders, leverage our balance sheet, and reduce our overall cost of capital.

----------------------- [1] A particularly memorable way to introduce this discussion is to orchestrate a pizza delivery to the classroom at a particular appointed time, say 20 minutes into the class session.

Similar Documents

Free Essay

Bauman

...FALL 2016 CATALOG Designed by Sebastian Hedberg | Edited by Gwenyth Shears ©2016 Bauman College | All Rights Reserved Catalog Accuracy: All of the information in this school catalog is current and correct and is so certified as true by Dr. Ed Bauman, founder and president. Catalog effective dates are May 1, 2016, through October 31, 2016. Please note that policy changes and catalog updates are made periodically and are reflected on our website: baumancollege.org. TABLE OF CONTENTS FALL 2016 CATALOG Message from our Founder + President, Dr. Ed Bauman . . . . . . . . . . 3 PROFESSIONAL TRAINING PROGRAMS Natural Chef . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Nutrition Consultant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Nutrition Consultant via Distance Learning. . . . . . . . . . . . . . . . . . . . . 16 BAUMAN BUSINESS INSTITUTE Bauman Business Institute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Bauman Business Institute for Natural Chef Students. . . . . . . . . . . . 18 Bauman Business Institute for Nutrition Consultant Students. . . . . 21 BECOME A STUDENT Which Location is Right for You?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Tuition, Fees, + Payment Plans: May 1 – Oct. 31. . . . . . . . . . . . . . . . . . 25 Financial Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Words: 20310 - Pages: 82

Free Essay

Econ

...CHAPTER ONE LIMITS, ALTERNATIVES, AND CHOICES CHAPTER OVERVIEW This chapter begins with a discussion of the meaning and importance of economics. In this first chapter, however, we will not plunge into problems and issues; instead we consider some important preliminaries. We first look at the economic perspective—how economists think about problems. Next, we examine the specific methods economists use to examine economic behavior and the economy, including distinguishing between macroeconomics and microeconomics. We then look at the economizing problem from both an individual and societal perspective. For the individual we develop the budget line, for society the production possibilities model. In our discussion of production possibilities, the concepts of opportunity costs and increasing opportunity costs, unemployment, growth, and present vs. future possibilities are all demonstrated. Finally, in the Last Word, some of the problems, limitations, and pitfalls that hinder sound economic reasoning are examined. The Appendix to Chapter 1 provides an important introduction to graphical analysis. While this will be review material for most students, for some this may be new. Instructors are strongly urged to confirm that their students understand this section before proceeding. The software supplement can provide effective remedial help for those students who are not familiar with graphical analysis, or just need a refresher. WHAT’S NEW There is a new learning objective...

Words: 7387 - Pages: 30

Premium Essay

Finance

...CASE TEACHING NOTE 8 Panera Bread Company OVERVIEW AS PANERA BREAD COMPANY HEADED INTO 2007, IT WAS CONTINUING TO SWIFTLY EXPAND ITS MARKET PRESENCE. THE COMPANY’S STRATEGIC INTENT WAS TO MAKE GREAT BREAD BROADLY AVAILABLE TO CONSUMERS ACROSS THE UNITED STATES. IT HAD OPENED 155 NEW COMPANY-OWNED AND FRANCHISED BAKERY-CAFES IN 2006, BRINGING ITS TOTAL TO 1,027 UNITS IN 36 STATES. PLANS WERE IN PLACE TO OPEN ANOTHER 170 TO180 CAFÉ LOCATIONS IN 2007 AND TO HAVE NEARLY 2,000 PANERA BREAD BAKERY-CAFÉS OPEN BY THE END OF 2010. MANAGEMENT WAS CONFIDENT THAT PANERA BREAD’S ATTRACTIVE MENU AND THE DINING AMBIANCE OF ITS BAKERY-CAFÉS PROVIDED SIGNIFICANT GROWTH OPPORTUNITY, DESPITE THE FIERCELY COMPETITIVE NATURE OF THE RESTAURANT INDUSTRY. Panera Bread competed with specialty food, casual dining and quick service restaurant retailers including national, regional and locally owned restaurants. Its closest competitors were restaurants in the so-called “fast casual” restaurant category. Fast casual restaurants filled the gap betweeen fast-food and casual, full table service dining. A fast casual restaurant provided quick-service dining (much like fast-food enterprises) but were distinguished by enticing menus, higher food quality, and more inviting dining environments; typical meal costs per guest were in the $7-$12 range. Some fast casual restaurants had limited table service and some were self-service (like fast-food establishments). Between January 1999 and December 2006...

Words: 5678 - Pages: 23

Premium Essay

Geni

...An Built heydays. nearly as avid in creating Nxxx,2012-01-22,A,001,Bs-BK,E3 all of the Abroad of Almost Empire Almost all millionnotheydays. heydays. Almost the 70 in America. Today, few are. mous companies were in theirall of 70 million the 70 million Apple employsApple employs 43,000 43,000 peoAmerican jobs as other faiPhones, 30 million iPads iPads andiPadsApple employs 43,000 peoand iPhones, 30 million30 million iPhones, and Almost all of the 70 million heydays. plemous companies were in their and inple inUnited States and the the United States 59 43,000 other other products Apin America. products other products Ap- ple in the United States 59 million million ApApple employs million peo- 59 Today, few are. iPhones, 30 million iPads and overseas, a Late Edition small fracple sold last year year manu- were manu- 20,000 a small fracAlmost last sold were manu-heydays. ple and of the last year ple in the United Statessoldallplewere 70 million20,00020,000 overseas, overseas, a small 59 million other products ApAppleof Timesover 400,000 Ameri-YOR the employs 43,000 over Today, clouds the peotion over 400,000 Ameri- high iPhones, 30 million iPads andtion ofNew York thetion of and sunshine, 400,000 Am facturedNo. 55,658 overseas. VOL. CLXI .factured factured . © 2012 The NEW ple sold last year were manu- 20,000 overseas, a small .frac-overseas. overseas. © 2012 The New York Tonight, cloudy, a bitand NEW YO of in workers StatesMoVOL. CLXI . No. 55...

Words: 23337 - Pages: 94

Premium Essay

Strategy Case Studies

...S T R A T E G Y – II S T R A T E G Y – II S T R A T E G Y – II S T R A T E G Y – II S T R A T E G Y – II www.ibscdc.org 1 Transformation Corporate Transformation Korean Air: Chairman/CEO Yang-Ho Cho’s Radical Transformation A series of fatal accidents, coupled with operational inefficiencies snowballed Korean Air into troubled times. Then, at the beginning of the 21st century, its CEO/ Chairman, Yang-Ho Cho undertook various transformation initiatives - for instance, improving service quality and safety standards, technology integration, upgrading pilot training, better business focus; putting in place a professional management team, improving corporate image through sponsorship marketing, etc. He gave a new corporate direction in the form of '10,10,10' goal. However, Korean Air is held up by a slew of challenges. Among which are inefficiencies of - Chaebol system of management, possible clash of its cargo business with its own shipping company, limited focus on the domestic market and growing competition from LCCs. How would Korean Air manage growth as a family-owned conglomerate? The case offers enriching scope for analysing a family business’s turnaround strategies, with all the legacy costs involved. Pedagogical Objectives • To discuss the (operational) dynamics of Korean Chaebols - their influence/ effects on the country’s industrial sector and the economy as a whole • To analyse how family-owned businesses manage the transition phase - from a supplier-driven...

Words: 71150 - Pages: 285

Free Essay

Feasibility Study

...the Child Care Industry ------------------------------------------------------------------- 4 Existing Child Care Options in Mariposa County ------------------------------------------------ 6 Section II: Survey Data -------------------------------------------------------------------------------------- 9 Summary of the 2009 Child Care Needs Assessment --------------------------------------------- 9 Child Care Needs Survey Results ------------------------------------------------------------------- 12 Family Child Care Homes Survey Results --------------------------------------------------------- 19 Section III: Child Care Center Licensing and Operation Requirements ------------------------ 25 The California Department of Social Services Community Care Licensing Division ---- 25 The California Department of Education Child Care and Development Programs ------ 26 Section IV: Costs and...

Words: 38786 - Pages: 156

Premium Essay

Financial Accounting

...ACCOUNT CLASSIFICATION AND PRESENTATION Account Title Accounts Payable Accounts Receivable Accumulated Depreciation—Buildings Accumulated Depreciation—Equipment Advertising Expense Allowance for Doubtful Accounts Amortization Expense Bad Debt Expense Bonds Payable Buildings Cash Common Stock Copyrights Cost of Goods Sold Debt Investments Depreciation Expense Discount on Bonds Payable Dividend Revenue Dividends Dividends Payable Equipment Freight-Out Gain on Disposal of Plant Assets Goodwill Income Summary Income Tax Expense Income Taxes Payable Insurance Expense Interest Expense Interest Payable Interest Receivable Interest Revenue Inventory Classification A Current Liability Current Asset Plant Asset—Contra Plant Asset—Contra Operating Expense Current Asset—Contra Operating Expense Financial Statement Balance Sheet Balance Sheet Balance Sheet Balance Sheet Income Statement Balance Sheet Income Statement Income Statement Balance Sheet Balance Sheet Normal Balance Credit Debit Credit Credit Debit Credit Debit Debit Credit Debit Debit Credit Debit Debit Debit Debit Debit Credit Debit Credit Debit Debit Credit Debit (1) Debit Credit Debit Debit Credit Debit Credit Debit B Operating Expense Long-Term Liability Plant Asset C Current Asset Stockholders' Equity Intangible Asset Cost of Goods Sold Balance Sheet Balance Sheet Balance Sheet Income Statement Balance Sheet Income Statement Balance Sheet Income Statement Retained Earnings Statement Balance Sheet Balance...

Words: 56249 - Pages: 225

Premium Essay

Gay and Lesbian Theme

...University of Tennessee, Knoxville Trace: Tennessee Research and Creative Exchange Doctoral Dissertations Graduate School 12-2009 Peeking Out: A Textual Analysis of Heteronormative Images in Prime-Time Television D. Renee Smith University of Tennessee - Knoxville, drsmith@utk.edu Recommended Citation Smith, D. Renee, "Peeking Out: A Textual Analysis of Heteronormative Images in Prime-Time Television. " PhD diss., University of Tennessee, 2009. http://trace.tennessee.edu/utk_graddiss/10 This Dissertation is brought to you for free and open access by the Graduate School at Trace: Tennessee Research and Creative Exchange. It has been accepted for inclusion in Doctoral Dissertations by an authorized administrator of Trace: Tennessee Research and Creative Exchange. For more information, please contact trace@utk.edu. To the Graduate Council: I am submitting herewith a dissertation written by D. Renee Smith entitled "Peeking Out: A Textual Analysis of Heteronormative Images in Prime-Time Television." I have examined the final electronic copy of this dissertation for form and content and recommend that it be accepted in partial fulfillment of the requirements for the degree of Doctor of Philosophy, with a major in Communication and Information. Catherine A. Luther, Major Professor We have read this dissertation and recommend its acceptance: Michelle T. Violanti, Suzanne Kurth, Benjamin J. Bates Accepted for the Council: Carolyn R. Hodges Vice...

Words: 33344 - Pages: 134

Premium Essay

Eleven Files

...SPEAK ENGLISH LIKE AN AMERICAN YOU ALREADY SPEAK ENGLISH... NOW SPEAK IT EVEN BETTER! DELUXE BOOK & CD SET A M Y GILLETT Copyright © 2004 by Language Success Press All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means including information storage and retrieval systems without permission in writing from the publisher. First Edition ISBN 0-9725300-3-7 Library of Congress Control Number: 2004102958 Visit our website: www.languagesuccesspress.com Bulk discounts are available. For information, please contact: Language Success Press 2232 S. Main Street #345 Ann Arbor, MI 48103 USA E-mail: sales@languagesuccesspress.com Fax: (303) 484-2004 (USA) Printed in the United States of America The author is very grateful to the following people for their collaboration and advice while preparing this book and CD set: Vijay Banta, Jacqueline Gillett, Thomas Gillett, Marcy Carreras, John McDermott, Natasha McDermott, Cat McGrath, Patrick O'Connell. ABOUT THE AUTHOR Amy Gillett has taught English as a Second Language (ESL) in Stamford, Connecticut and in Prague, Czech Republic. Her essays and humor writing have appeared in many publications, including MAD Magazine, the San Francisco Chronicle, and Family Circle. Amy majored in Slavic Languages and Literature at Stanford University and holds a Master's degree from Stanford in Russian and Eastern European Studies. Amy has studied and worked abroad in many countries...

Words: 27413 - Pages: 110

Premium Essay

Eat Pray Love

...Eat, Pray, Love Eat, Pray, Love Eat, Pray, Love Eat, Pray, Love ALSO BY ELIZABETH GILBERT Pilgrims Stern Men The Last American Man Eat, Pray, Love Eat, Pray, Love VIKING Published by the Penguin Group Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, U.S.A. Penguin Group (Canada), 90 Eglinton Avenue East, Suite 700, Toronto, Ontario, Canada M4P 2Y3 (a division of Pearson Penguin Canada Inc.) Penguin Books Ltd, 80 Strand, London WC2R 0RL, England Penguin Ireland, 25 St. Stephen’s Green, Dublin 2, Ireland (a division of Penguin Books Ltd) Penguin Books Australia Ltd, 250 Camberwell Road, Camberwell, Victoria 3124, Australia (a division of Pearson Australia Group Pty Ltd) Penguin Books India Pvt Ltd, 11 Community Centre, Panchsheel Park, New Delhi – 110 017, India Penguin Group (NZ), Cnr Airborne and Rosedale Roads, Albany, Auckland 1310, New Zealand (a division of Pearson New Zealand Ltd) Penguin Books (South Africa) (Pty) Ltd, 24 Sturdee Avenue, Rosebank, Johannesburg 2196, South Africa Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R 0RL, England First published in 2006 by Viking Penguin, a member of Penguin Group (USA) Inc. 1 3 5 7 9 10 8 6 4 2 Copyright © Elizabeth Gilbert, 2006 All rights reserved LIBRARY OF CONGRESS CATALOGING IN PUBLICATION DATA Gilbert, Elizabeth, date. Eat, pray, love: one woman’s search for everything across Italy, India and Indonesia / Elizabeth Gilbert p. cm. ISBN 0-670-03471-1 1. Gilbert, Elizabeth, date—Travel...

Words: 136177 - Pages: 545

Premium Essay

Eat Pray Love

...pr Eat, Pray, Love Eat, Pray, Love Eat, Pray, Love Eat, Pray, Love ALSO BY ELIZABETH GILBERT Pilgrims Stern Men The Last American Man Eat, Pray, Love Eat, Pray, Love VIKING Published by the Penguin Group Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, U.S.A. Penguin Group (Canada), 90 Eglinton Avenue East, Suite 700, Toronto, Ontario, Canada M4P 2Y3 (a division of Pearson Penguin Canada Inc.) Penguin Books Ltd, 80 Strand, London WC2R 0RL, England Penguin Ireland, 25 St. Stephen’s Green, Dublin 2, Ireland (a division of Penguin Books Ltd) Penguin Books Australia Ltd, 250 Camberwell Road, Camberwell, Victoria 3124, Australia (a division of Pearson Australia Group Pty Ltd) Penguin Books India Pvt Ltd, 11 Community Centre, Panchsheel Park, New Delhi – 110 017, India Penguin Group (NZ), Cnr Airborne and Rosedale Roads, Albany, Auckland 1310, New Zealand (a division of Pearson New Zealand Ltd) Penguin Books (South Africa) (Pty) Ltd, 24 Sturdee Avenue, Rosebank, Johannesburg 2196, South Africa Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R 0RL, England First published in 2006 by Viking Penguin, a member of Penguin Group (USA) Inc. 1 3 5 7 9 10 8 6 4 2 Copyright © Elizabeth Gilbert, 2006 All rights reserved LIBRARY OF CONGRESS CATALOGING IN PUBLICATION DATA Gilbert, Elizabeth, date. Eat, pray, love: one woman’s search for everything across Italy, India and Indonesia / Elizabeth Gilbert p. cm. ISBN 0-670-03471-1 1. Gilbert, Elizabeth, date—Travel...

Words: 136206 - Pages: 545

Premium Essay

Eat Pray Love

...Eat, Pray, Love Eat, Pray, Love Eat, Pray, Love Eat, Pray, Love ALSO BY ELIZABETH GILBERT Pilgrims Stern Men The Last American Man Eat, Pray, Love Eat, Pray, Love VIKING Published by the Penguin Group Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, U.S.A. Penguin Group (Canada), 90 Eglinton Avenue East, Suite 700, Toronto, Ontario, Canada M4P 2Y3 (a division of Pearson Penguin Canada Inc.) Penguin Books Ltd, 80 Strand, London WC2R 0RL, England Penguin Ireland, 25 St. Stephen’s Green, Dublin 2, Ireland (a division of Penguin Books Ltd) Penguin Books Australia Ltd, 250 Camberwell Road, Camberwell, Victoria 3124, Australia (a division of Pearson Australia Group Pty Ltd) Penguin Books India Pvt Ltd, 11 Community Centre, Panchsheel Park, New Delhi – 110 017, India Penguin Group (NZ), Cnr Airborne and Rosedale Roads, Albany, Auckland 1310, New Zealand (a division of Pearson New Zealand Ltd) Penguin Books (South Africa) (Pty) Ltd, 24 Sturdee Avenue, Rosebank, Johannesburg 2196, South Africa Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R 0RL, England First published in 2006 by Viking Penguin, a member of Penguin Group (USA) Inc. 1 3 5 7 9 10 8 6 4 2 Copyright © Elizabeth Gilbert, 2006 All rights reserved LIBRARY OF CONGRESS CATALOGING IN PUBLICATION DATA Gilbert, Elizabeth, date. Eat, pray, love: one woman’s search for everything across Italy, India and Indonesia / Elizabeth Gilbert p. cm. ISBN 0-670-03471-1 ...

Words: 133069 - Pages: 533

Premium Essay

Food and Bevarage

...co Food and Beverage Operations DHM 102 The Official Guide Boston Business School 520 North Bridge Road #03-01 Wisma Alsagoff Singapore 188742 www.bostonbiz.edu.sg All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the Publisher. This guide may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover, other than that in which is published, without the prior consent of the Publisher. The Guide is a useful resource for those seeking to gain the internationally recognised CTHCM qualifications. The Guide however must be used together with the recommended textbooks. CONTENTS 1. Introduction 2. Food Production Methods 3. Food Service Outlets 4. Food Service Methods 5. Food and Beverage Service Staff 6. Menus and Beverage Lists 7. Food and Beverage Service Area and Equipment 8. Food Service – Accompaniments and Covers 9. Food and Beverage Service Sequence 10. Beverage Service – Non Alcoholic Beverages 11. Alcoholic Beverage Service – Wine and Beer 12. Alcoholic Beverage Service – Spirits, Liqueurs and Bar Operations 13. Customer Care and Selling Skills 14. Functions and Events 15. Supervisory Aspect of Food and Beverage Management 1 5 31 46 65 77 92 113 128 167 181 207 228 244 262 1 Introduction Description The aim of Food and...

Words: 94338 - Pages: 378

Premium Essay

Food and Beverages Operation

...Food and Beverage Operations DHM 102 The Official Guide Boston Business School 520 North Bridge Road #03-01 Wisma Alsagoff Singapore 188742 www.bostonbiz.edu.sg All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the Publisher. This guide may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover, other than that in which is published, without the prior consent of the Publisher. The Guide is a useful resource for those seeking to gain the internationally recognised CTHCM qualifications. The Guide however must be used together with the recommended textbooks. CONTENTS 1. Introduction 2. Food Production Methods 3. Food Service Outlets 4. Food Service Methods 5. Food and Beverage Service Staff 6. Menus and Beverage Lists 7. Food and Beverage Service Area and Equipment 8. Food Service – Accompaniments and Covers 9. Food and Beverage Service Sequence 10. Beverage Service – Non Alcoholic Beverages 11. Alcoholic Beverage Service – Wine and Beer 12. Alcoholic Beverage Service – Spirits, Liqueurs and Bar Operations 13. Customer Care and Selling Skills 14. Functions and Events 15. Supervisory Aspect of Food and Beverage Management 1 5 31 46 65 77 92 113 128 167 181 207 228 244 262 1 Introduction Description The aim of Food and...

Words: 94338 - Pages: 378

Free Essay

Cecily Von Ziegesar - It Girl 07 - Infamous

...Generated by ABC Amber LIT Converter, http://www.processtext.com/abclit.html Copyright © 2008 by Alloy Entertainment All rights reserved. Except as permitted under the U.S. Copyright Act of 1976, no part of this publication may be reproduced, distributed, or transmitted in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. Poppy Little, Brown and Company Hachette Book Group 237 Park Avenue, New York, NY 10017 For more of your favorite series, go towww.pickapoppy.com First eBook Edition: November 2008 The Poppy name and logo are trademarks of Hachette Book Group, Inc. The characters and events in this book are fi ctitious. Any similarity to real persons, living or dead, is coincidental and not intended by the author. ISBN: 978-0-316-04286-4 Contents 1: A WAVERLY OWL TAKES HER TUTORING DUTIES SERIOUSLY—REGARDLESS OF HOW SERIOUSLY HER TUTEE DOES. 2: A WAVERLY OWL KNOWS HOW TO TAKE CONSTRUCTIVE CRITICISM—EVEN WHEN IT HURTS. 3: A WAVERLY OWL ALWAYS ENJOYS A GOOD SURPRISE. 4: A WAVERLY OWL KNOWS HOW TO SHARE. 5: A WAVERLY OWL NEVER ACCEPTS A RIDE FROM A STRANGER. 6: THE WAY TO A WAVERLY BOY'S HEART IS THROUGH HIS… 7: A GOOD WAVERLY OWL IS NEVER ASHAMED OF HER FATHER. 8: A WELL-BRED OWL IS ALWAYS POLITE TO STRANGERS. 9: A WAVERLY OWL HAS FAITH IN HIS ROOMMATE. Page 1 Generated by ABC Amber LIT Converter, http://www.processtext.com/abclit.html 10: A WAVERLY OWL IS ALWAYS READY FOR THE APPEARANCE...

Words: 61166 - Pages: 245