Team D’s Outline and Annotated Bibliography MGT/311 May 18, 2014

Team D’s Change Management Plan Outline
I. Introduction - Jessica
A. Brief description of Riordan Manufacturing and company’s functional dilemma
1. Riordan Manufacturing’s need to change customer management plan system.
2. Team D’s proposal of bureaucratic organizational structure and brief description of outline contents.
II. Riordan’s Current Power Structures and Effects of Employee Behavior - Formal power structure –Legitimate Power
1. Informal power structure-Expert Power
A. Current Political Structure’s Effects On Employee Behavior 1. Employee resistance to share knowledge or files 2. Improper training by management 3. Loss of employees refusing to conform to managements structural changes
III. Most Appropriate and Effective Organizational Structure for Riordan - Bureaucratic Organizational Structure
1. Customer information is stored in one location

2. Specialization of Operating Tasks Are Routine and Easy to Follow 3. Structure promotes efficiency and reduces confusion IV. Potential Effects of the Selected Structure on Employee Behavior -
A. Disgruntled Employees disappointed by dramatic change 1. Possible feeling of insignificance due to change 2. Communication issues transitioning to system requirements 3. Frustration with Managements training techniques

V. Characteristics of Company Culture and Influence on Employee Behavior - A. Riordan’s Organizational Culture strives to be a company that overcomes obstacles 1. Company believes in maintaining professional business attitude at all