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Team Work , Collaboration and Conflict Resolutions

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Submitted By Prijose08
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21st Century Reflection Paper

Team Work, Collaboration, and Conflict Resolution

My experiences working with teams have varied. I have worked on group projects for school, and with teams at different jobs. While I was working on a school PowerPoint group project presentation, team work was important. Our group met to discuss what information we would need on the presentation. Next we choose who could do best on what part. When I was younger I worked as a manager at a fast food restaurant. When preparing fast food, team work and great communication were a must. Without effective team work it’s easy to fall behind. All persons on the shift had a job to do, be it cashier, cook, or filler bagger. These jobs working together insured a productive day. My experiences working with teams have been positive because I was able to learn from them. I learned how to talk to people with respect. On my present job I am a car sales consultant. In the auto sales business you have sales consultants, sales managers, and credit/finance specialist. There is also advertising to bring in customers. We all work as a team to move from one step to the next. The customer comes in looks around with a sales consultant. Once the customer picks out a car the sales consultant or sales manger completes the initial paper work. The finance specialist reviews how the car will be purchase and what type of credit or finance may be needed. Teams are used in the work place because some jobs cannot be completed individually, but can be completed as a team Teams are used in education, athletics, or the arts. In education teams are used in presentations or in doing research. Teams are a big part of most athletic events, such as football and basketball. In the arts a choir or a dance groups both work as a team. There are several the advantages of teamwork. Groups in general have performed better then individuals. (Example in painting a house.) Groups can motivate each other, as when a coach motivates his team to come back from behind to win. Team members in groups can also learn a great deal from each other. For example a group conducting research. Working as a group is effective in problem solving. (Such as planning a big event on a small budget) Having a stronger team at my job would benefit me because I would feel supported as an employee, and I would have someone to talk to about any problems I was having with a sale. “The use of teams is expanding dramatically in response to competitive challengers” (Jiang 2000) I use team work skills every day at my job. After I have spoken with a buyer about what type of vehicle they would like, I work with a finance specialist to complete the deal. My sales manager also reviews the paper work on the deal, and if all goes well the buyer drives off the lot in a new car.

References

Jiang, Xin International Journal of Business and Management. 510 (Oct 2000) 223-229

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