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Technology and Small Groups

In: Business and Management

Submitted By nabur1980
Words 2897
Pages 12
TECHNOLOGY AND SMALL GROUPS
Recent advances in new communication technologies are not only changing how small groups interact, but are also redefining our notion of a small group. Although some organizations have used technology such as telephones and videoconferencing for some time, those communication tools are costly. New technologies, particularly the Internet, allow for asynchronous and synchronous communication among small group members at relatively low cost. These technologies are altering small group membership, functions, and processes.
Research on Technology and Small Group Communication
Most research on the use of technology in small group work compares groups that use communication technologies (such as discussion boards and videoconferencing) to those that meet face-to-face. With the rapid changes in communication technology, many problems associated with groups that do not meet face-to-face have been reduced or eliminated. Still, groups that never meet face-to-face can encounter difficult challenges. And yet, not meeting face-to-face also has its advantages.

New communication technologies can create new environments that produce more open, fluid, and dynamic small group environments. For example, recent research suggests that online discussions facilitate collaborative learning in the university classroom. One study found that students who are actively engaged in online discussion earned higher grades in large lecture class and felt that they learned more than students who did not participate. New communication technologies also have the potential to provide an avenue of participation for historically disadvantaged and disenfranchised group members.

Yet, new communication technologies can be costly, both in terms of time and money. Users who are unfamiliar with the technology and communication etiquette can become frustrated and discouraged.

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