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Telecom Connections

In:

Submitted By sxkaviti
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INTRODUCTION

1. INTRODUCTION
Telecom Connections is a web based application through which user can effectively use the benefits of Telephone Provider. We have analyzed the needs of the users, and thus developed a web based application, for providing telephone connections and associated services online. Because now a days people became so busy with their work and they don’t want to waste their time by going and waiting for long time or waiting in a queue for applying for new connections or to get their bills or to give the complaints regarding the service. Also they are not sure whether waiting for that much time , they will get their turn or not. If so they will get out with frustration .By considering all this issues associated with the manual process we have developed a web application for the telecom users , where in the user can apply for new connections online , can view the bill status online , can send the feedback and do complaints regarding the service provided by the telecom company.

1. PURPOSE OF THE PROJECT: We are going to build an automated system where user can online apply for phone connections and they can view their telephone bills and they can also post the complaints details.

EXISTING SYSTEM

AND

PROPOSED SYSTEM

2. EXISTING SYSTEM AND PROPOSED SYSTEM

2.1 PROBLEMS EXISTING IN SYSTEM:

In existing system user has no option of online. He has to go to telecom office to perform any actions. To apply for new connections or to launch any type of compliments, feedback, or in order to know any new plans user has to visit office or he need to call their customer supports for any further info on it.

2.2 PROPOSED SYSTEM:

Our proposed project gives the complete info where user can directly apply the phone connections, he can launch compliments he can also

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