...Business and Management www.ccsenet.org/ijbm How to Change an Organization to Fit the Dynamic Environment: A Case Study on a Telecom Company of China Yong Zhao & Yezheng Liu School of Management of Hefei University of Technology, Hefei 230009, China Tel: 86-551-2904-991 E-mail: hfyongzhao@163.com; liuyezheng@gmail.com The research is finaced by the National Natural Founfation of China. No. 70672097 Abstract This paper aims to explore how an organization changes to fit the dynamic environment. The paper's approach is a case study on a Chinese telecom company. Data have been collected through 2 questionnaire surveys as well as 15 interviews. The results show that the organizational transformation of Anhui Telecom has enhanced the vigor of it and employees by stimulating dynamic capabilities and forming a high performance system, as well as promoted the organizational capabilities, thus maintaining its sustainable competitive advantage. Nowadays, Chinese telecom industry is reconstructing. For each telecom operators, the organizational environment it faces has changed. Unfortunately, very little research on organizational change of Chinese telecom industry has been done. The study has significant reference for the business transformation of China Telecom. Keywords: Strategy transition, Organizational change, Fit, Dynamic capability, Anhui Telecom Company, Case study 1. Introduction Since China reforms and opens to the outside world, a great change has taken place in Chinese...
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...The Virtual Employee For Orange Business Services Jonathan Golby Session: March 2010 Professor: Frank Castanon TABLE OF CONTENTS The Telecommuter 2 Introduction 2 Definition of Telecommuting 2 Overview of Orange Business Services 3 Company Background 3 Operations Background 3 Current Issues 4 Managing Employees Virtually 4 Managing Real Estate Costs 5 Investments in Technology 5 Increase Work Productivity and Family Balance 6 Proposed Solution 6 Voice over IP 7 Laptop Computers 7 Multifunction Devices 8 Video Conferencing 9 Network Security 9 Reccomendations 10 Conclusions 10 Implementation Schedule 12 The Telecommuter Today’s office environment is constantly evolving. Employers are always looking for ways to cut costs as well as at the same time increase employee moral by improving the work life balance. There are many benefits of having employees telecommute; these items include real estate cost savings, improved motivation, increased productivity and skill retention. Along the same lines, there are many advantages for the employee such as flexible hours along with reduced travel time and commuting costs. With any business situation there also disadvantages, for both the employee, and the employer. Some of these disadvantages include, how to manage employee’s virtually, and costly investments in technology. In order for the executive committee to fully understand telecommuting we must define what the concept of telecommuting is. ...
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...opportunities for women. This minicase shares a story about a Korean women name Choi Dong Hee who worked for SK research arm she was the only woman who’d worked for the company. Choi believed that the company didn’t recognize nor did they utilize her talent. So, Choi demonstrated her talent by creating and conducting a yearlong study recommending the company to modify their policy permitting subscribers to use any wireless portal. Choi proposal was denied, but she didn’t give up she was consistent, dedicated to her vision, and convincing. In the end SK adopted Choi’s policy, and SK quickly recognized that the women’s viewpoint can assist SK with serving its customers (McGraw-Hill, 2012). SK’s Business Strategy Since 2003, SK Telecom has been organizing various Business Relationship (BR)-strengthening programs to foster trust-based Win-Win Partnerships with our business partners. Business Relationship (BR) management...
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...CHAPTER 1 INTRODUCTION 1.1 Company’s profile: NEPAL TELECOM was registered on 2060-10-22 under Company Act, 2053. Then Nepal Telecommunications Corporation (NTC) was dissolved and all assets and liabilities were transferred to Nepal Telecom effective from 2061-01-01 (i.e. 13th April 2004). The company with its long history is on the way of customer service and nation building. In Nepal, operating any form of telecommunication service dates back to 94 years in B.S. 1970. But formally telecom service was provided mainly after the establishment of MOHAN AKASHWANI in B.S. 2005.Later as per the plan formulated in First National Five year plan (2012-2017); Telecommunication Department was established in B.S.2016. To modernize the telecommunications services and to expand the services, during third five-year plan (2023-2028), Telecommunication Department was converted into Telecommunications Development Board in B.S.2026. After the enactment of Communications Corporation Act 2028, it was formally established as fully owned Government Corporation called Nepal Telecommunications Corporation in B.S. 2032 for the purpose of providing telecommunications services to Nepalese People. After serving the nation for 29 years with great pride and a sense of accomplishment, Nepal Telecommunication Corporation was transformed into Nepal Doorsanchar Company Limited from Baisakh 1, 2061. Nepal Doorsanchar Company Limited is a company registered...
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...A STRATEGIC BUSINESS PLAN FOR CHINA TELECOM Prepared June 11, 2008 for Dr. Kevin Qing Hua Dong Lu 17, Hai Dian District, Bei Jing, China, 100237 Dr. Kevin Basic idea: Making a great profit after the new company set up and also have a forecast for our company; this plan is a program for doing this in CAU, China. Prepared by Wu Lei Alexander 0614810342 Wang Yang Ocean 0614810221 Liu xiao tian 0614810193 Deng Yu ning Jill 0614810292 Phone number: 010-8345287 010-8345288 EXECUTIVE SUMMARY The method we used to analyze the new china telecom is much traditional method. We will use SWOT and PEST to show the most important information about the company. This has made planning easier and more profitable. 1. Our situation Our company is combined with old CHINA TELECOM and CHINA NETCOM’s CDMA net system. It has another two companies in china will have the right to get the license for 3G service. Market opportunities - We have the most telephone customer (not mobile phone customer) and CDMA net system have the advantage for upgrade 3G system. 2.Weapon resources Our advantageous positions are tow main parts; One is we have we new kind of high-technology that is differ from the old kind of the 3G net service And the technology is our patented product .The orther is our high quality service,we deeply believe that the customer is the god and their require...
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... 1. Integration Paper a. Company Profile and History b. Summary OJT experience c. Assessment of OJT/Practicum Program 2. Company Brochure/Pamphlet 3. Endorsement Letter 4. OJT training Plan 5. Signed Waver Form 6. Daily Time Record (DTR) 7. Performance Appraisal Form 8. Certificate Of Completion 9. EBAY Registration Screenshot Globe Telecom Profile and History Profile Globe Telecom commonly shortened as Globe, is a major provider of telecommunications services in the Philippines, supported by over 6,200 employees and nearly 1.05 million retailers, distributors, suppliers, and business partners nationwide. The company operates one of the largest mobile, fixed line, and broadband networks in the country, providing communications services to individual customers, small and medium-sized businesses, and corporate and enterprise clients. Globe currently has about 48.4 million mobile subscribers, nearly 3.5 million broadband customers, and 858.9 thousand landline subscribers. The company’s principal shareholders are Ayala Corporation and Singapore Telecom. It is listed on the Philippine Stock Exchange under the ticker symbol GLO and had a market capitalization of US$7.4 billion as of the end of June 2015. Globe Telecom’s principal executive office is located at The Globe Tower, 32nd Street corner 7th Avenue, Bonifacio Global City, Taguig, Metropolitan Manila, Philippines. History In 1928, Congress passed Act No. 3495 granting the...
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...I. Company Background [pic] The Philippine Long Distance Telephone Company (PLDT), incorporated on November 28, 1928, is a telecommunications service provider in the Philippines. Through the Company’s three principal business segments, wireless, fixed line and BPO, the Company offers the diversified range of telecommunications services across the Philippines’ fiber optic backbone and wireless, fixed line and satellite networks. The Company provides cellular and wireless broadband, satellite and other services through its wireless business. The Company is the provider of fixed line telecommunications services, servicing retail, corporate and small medium enterprise (SME), clients. On December 4, 2012, the Company sold its BPO segment. The Company’s cellular business, which it provides through Smart and DMPI to almost 70 million subscribers as at December 31, 2012, approximately 97% of whom are prepaid subscribers, focuses on providing wireless voice communications and wireless data communications, primarily through text messaging, but also through a variety of VAS, and mobile broadband. Smart markets nationwide cellular communications services under the brand names Smart Prepaid, Talk ‘N Text, Smart Postpaid and Smart Infinity. Smart Prepaid and Talk ‘N Text are prepaid services while Smart Postpaid and Smart Infinity are postpaid services, which are all provided through Smart’s digital network. A cellular voice service consists of all voice traffic and voice...
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...companies have been doing to help this issue is allowing employees to work from home so the person can balance their work and stress. The employees don’t like to be transferred to one company to another and they should look for other options. France Telecom is one company that is being investigated for suicide and analyzing what happened to hopefully prevent this in the future. 1. What is your reaction to the situation? What factors, both inside and externally contributed to the situation? I think that no matter how much stress you can be going through taking your life is just the easy choice, the easy way out. Instead, one should work hard and keep up never giving up. Some factors that contributed to this is that the employees were not being listened to when they expressed their problems. Several occasions the worker wrote and was not replied. The worker was also being transferred from one place to another involuntarily. Some external factors that contributed was the morale of the employee was down and they were going through some kind of trauma or suffering. 2. What appeared to be happening in France Telecom’s workplace? What stress symptoms might managers have looked for to alert the problem? In France Telecom employees were not being heard. The employees were being psychologically harassed. The company what not addressing the situation and saw like a fad among the workplace. The employers were pressured because of the fear of losing their...
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...Work Placement Report Jose Ricardo De Sa B00532510 Computer Games Development British Telecommunications plc. June 2013 School of Computing & Intelligent Systems University of Ulster, Magee campus, Northland Road Londonderry BT48 7JL Table of Contents 1 Organisation and structure of BT 3 1.1 History and development of BT 3 1.2 Organisation chart 3 1.2.1 BT Technology, Service & Operations 3 1.2.2 Architecture and Global IT Platforms 4 1.2.3 Global Network Services 4 1.2.4 Global Infrastructure Services 5 1.2.5 Strategy, Service & Operations 5 1.2.6 Group Customer Experience 6 1.2.7 Research & Innovation 6 1.2.8 Finance & Commercial Management 7 1.2.9 HR & Comms 7 1.2.10 CIO BT Group 8 1.2.11 CIO BT Global Services 8 1.2.12 CIO Openreach 9 1.2.13 CIO BT Wholesale 9 1.2.14 CIO BT Retail 10 1.3 Function of BT’s Technology, Service & Operations 10 1.4 company management and department structure 10 2 MY role in BT 12 2.1 Job description 12 2.2 Technical skills needed (or acquired) 12 2.3 Diary outlining technical and other duties carried out 13 2.4 social aspects of placement 15 3 Learning undertaken and soft skills developed 16 3.1 Learning opportunities that the year provided 16 3.2 Expertise gained and skills developed during year 16 3.3 Personal development 17 4 Reflection 18 Organisation and structure of BT History and development of BT BT...
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...they certainly make for an appealing and persuasive advert. However, there also tends to be some shortcomings and/or limitations on any given advert; and probably an angle which would have perhaps provided a better perspective to the targeted public. This essay is therefore aimed at critiquing and analyzing the Warid Telecom TV advert for their campaign to register onto the Warid Pesa mobile money transfer platform. In the said advert, a cross section of different publics is presented - a student calls her dad; a guy calls his friend; a stranded young man calls another and a business man calls on another person – and all of them are saying “Please send me money right now!” The situation presented in the TV Ad depicts distressed characters who urgently require a service (money to be sent to them) which the advertiser purports to provide with as less stress as possible (of course in comparison to the competitors on the market). But this is in the punch line at the climax of the advert where WARID promotes their Mobile Money platform branded Warid Pesa as the only such service on the market where a customer neither needs to be currently subscribed on the Warid Telecom network nor have to wait before approval of their registration. The advert cleverly, yet subtly paints the comparative analysis between Warid Pesa and MTN’s Mobile Money by highlighting the fact that for other service providers, one would require to be a subscriber to the respective telephone network, fill registration...
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...ISSN 1179-724X Project no. 13.3/10147 Public Annual Telecommunications Monitoring Report 2013 Telecommunications monitoring report Date: May 2014 2 CONTENTS Executive Summary Introduction Purpose of this report Data sources Market overview TelstraClear disappears UFB drives up telecommunications investment Broadband connections continue to grow Calling volumes converging Total revenue rise not sustained Fixed-line and mobile markets show similar levels of concentration Retail fixed-line market Market overview Fall in local calling accelerates Most fixed-line revenues continue to fall Telecom’s retail voice share continues to slip, including wholesale Consolidation in broadband market Lift in average broadband speed Retail mobile market Market overview Rising data revenues underpin modest growth Mobile voice minutes resume upward trend Off-net calling becomes more popular Texting appears to have peaked Competition progressing in prepay but not much in business The telecommunications consumer – from smartphone to smart living How much appetite do users have for data and speed? What drives consumption? What is the impact on citizens’ welfare and New Zealand’s economic growth? Challenges of digital life The 2013 year in review List of defined terms and abbreviations 3 5 5 5 6 6 6 8 10 11 12 14 14 15 17 18 19 21 23 23 24 25 26 28 30 33 34 38 44 50 52 57 3 Executive Summary This is the Commerce Commission’s seventh annual telecommunications market monitoring report...
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...advance food safety and quality through consumer programs, employee relations, educational activities, adherence to standards, and support of the goals and objectives of the IAFP.[3] This announcement was declared on the 15th of May. When you look at the graph you can see the direct effect on the stock that day. On the 15th of May 2012 the stock performance holed up against the opposite direction of both market indexes Nasdaq and New York Stock Exchange. This up direction performance is a reaction of the positive news that was released to the investors. Nonetheless, the up rising performance for both KR and COST did not hold for more than a day and got dragged down by the market index. On the other hand Costco did not have any releases that day and its performance was still going upwards against the index. This upward performance of COST could be still from the previous release on the first update paper. My personal thought that was rooming in to my mind is wether the Facebook IPO has an affect on investors or the stock holders decision to sell and invest in the FB stock, move out to a new industry. The volume trade in...
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...Biometrics Presented by Ratna Sudha.R CONTENTS 1. Introduction 2. Security and authentication 3. Methods of verification a. Psychological verification i. Finger Print. ii. Hand Print. iii. Face Measurement. iv. Retinal Scanning. v. DNA Analysis. b. Behavioral verification i. Typing. ii. Signature. iii. Voice. 4. Identification. 5. Verification. 6. Advantages 7. Limitations 8. Conclusion. 9. References Introduction Biometrics is an advanced technology for superb security and authentication .The very term "biometric” it represent that "bio" means related to the biological study and "metric " means something, which is related to measurement. In network environment security is a crucial factor. Provide security to pages in the network is to difficulty. Password is not a good measurement for security. Good security mechanism is necessary on the Internet. Security in different levels applies to various documents. Security is depends how security assign to documents. Security depends on following categories. 1. Confidential 2. Secret 3. Non-secret 4. Public Confidential pages over the network provide full security...
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...has decided to do this using a two-month futures contract on the NASDAQ 100, which is priced at $148472, per contract. Each contract consists of 100 times the index. The risk-free rate is 4.65% (no compounding). Describe the strategy to synthetically convert the position to the risk-free asset for 2 months. N = -50MM*(1.0465)^(1/6)/(148472) = -339 contracts 2. A hedge fund holds $50 million of large-cap domestic equity with a beta of 1.5 with respect to the S&P 500 index. It would like to move from large-cap stocks to small-cap stocks for the next three months because it forecasts that small-cap stocks will have a positive alpha over the next three months. It also forecasts that the market will do well over the next month and targets a beta of 3 with respect to the S&P 500 index. Develop a strategy that can achieve both these goals (i.e capture alpha with respect to small-cap stocks and achieve a beta of 3) simultaneously You can use the following details for the above problem: The S&P 500 index is currently trading at 500. A two month futures contract on 100 units of the S&P500 index has a price of $50502. The Small Cap index is currently trading at 1000 and has a beta of 2 with respect to the S&P 500 index. A three month futures contract on 100 units of the Small Cap index has a price of $101005. Assume that neither index will pay dividends over the next three months. Futures on S&P500 to Sell =-1.5*(50*1000000/(500*100)) = -1500 futures Futures on Small Cap to Buy =(3/2)*(50*1000000/(1000*100))...
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...MKTG430-F1WW (F14) CLV By: Lee Irorere Prof. Eric Hutchinson October 27, 2014 Organization: Sneakers on Fire Aaron115 Nicholas 95 Brandon 130 Orlando 125 Christopher 135 Pete 115 Devin 75 Quincy 130 Eric 110 Ryan 90 Fredrick 140 Shawn 65 Geoffrey 95 Tristan 20 Howard 50 Ugo 90 Ike 110 Vick 130 Jordan 140 William 95 Kevin 120 Xavier 100 Leonard 90 Yahshua 85 Michael 35 Zackary 115 The data that I have above is the concept of how CLV works for our company. The values that are presented represent not dollars but an index. Here is how the index works: Xavier has an average value customer score of 100. Howard on the other hand has a value score which is 50. The customer CLV becomes more valuable when your CLV value score is higher. For this organization we target the CLV customers that are in the 80s, 90s, and 100s. The customers with the highest scores are our most valuable customers and they are in the group I call the “loyal customers”. These are customers I see on a regular basis and make purchases regularly and they come in around 5-10 times a year. The average CLV for the “loyal customers” is 10 visits for 5 years which equals 50. The customers spend on average $80 per visit. We make 15 % profit on the $80. 15% of $80 is $12. Our company makes an average of $12 of profit on every visit. The average frequency per customer is 1.1 times. The average CLV of a loyal customer would be 1.1 x $12 = $13.20. Lastly $13.20 x 50 visits per 5 years...
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