Chapter: 1

Introduction

The telecom sector in Bangladesh is rapidly emerging. Bangladesh Telecommunication Regulatory Commission (BTRC) is the regulatory authority for this sector, overseeing licensing and policy etc. In Bangladesh some calls are being terminated in nationally and some calls are being terminated internationally. In case of international call termination we need to go through of IGW service providers. Only licensed IGWs providers can terminate international call legally. This IGW or VoIP service providers are giving facility for international incoming and outgoing calls of Bangladesh. NovoTel is One of the establish IGW in Bangladesh. Now NovoTel is engaging in VoIP operation in different destination around the world. To execute this IGW operation smoothly, NovoTel always concern on its different risk management and engage in formulating competitive business strategies on regular basis to sustain this business industry.

Objectives of the Study

This report has been designed to accomplish two objectives;

Primary objectives:

• To understand the overall telecommunication structure of Bangladesh

• To get an overview of IGW operations in Bangladesh

Main Objectives:

• Different Risks Management and corporate strategy practices of NovoTel.

Significance of the Study: Risk management and strategy formulation play an important role for every business to sustain in log run. In case of telecommunication sector these two aspects in an essential consideration. Through considering this entire atmosphere I have selected the topic on “Risk management and corporate strategy practices of NovoTel”.

Methodology of the study

Report was conducted on the basis of secondary information. Information was collected from relevant papers and documents provided by the Revenue assurance and other