...Managing Change Paper III Steptoe & Johnson, LLP (Steptoe) made the decision that there was a need for change within the company. The revenues within the company were of great concern and the partners felt the issue needed to be dealt with immediately. Steptoe failed to create a shared vision within the company that leads to a difficult change over. Steptoe needed to create a sense of urgency and separate the past issues to make the changeover successful. The leadership needed to take responsibility and set a structure for everyone to follow in order for the change take effect and maintain after the transition was complete. In this paper, we will discuss the needs for change within the organization and the proper steps that needed to be done to complete an effective change. Analyze the Need for Change Analyzing the need for change is a crucial step in the change process. Without proper analyzing why must change result in failure from the very beginning. Steptoe & Johnson, LLP made the assumption that the need for change was a necessary component that needed to be addressed and imposed immediately. The decision was primarily based on discussions amongst partners of the firm in respect to payroll and bonus issues that they were not pleased with. The partners decided that in order eliminate these issues, the firm as a whole would need to cut back as soon as possible. This was not a discussion that discussed with the partners and the management team’s it was at the...
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...Diversity Action Plan SOC315 Diversity Action Plan In today’s emulous world it is not enough for a company to employ a diverse workforce. Companies must take full advantage of the diversity at their disposal to remain successful (Gwele, 2009). This must include a plan of action; a roadmap to success. The company will face challenges and detours along the way, but it must resign itself to stubborn resolve. Commitment to addressing diversity in the organization must be a cogent conviction instead of a retrospective addendum. Opportunities and Challenges of Increasing Diversity Today more than 60% of McDonald’s home office and U.S. company workforce are of a racial or ethnic minority, or are women (McDonald’s, 2010). McDonald’s thrives on diversity within their organization, and based on their initiatives, the level of diversity will increase. Opportunities Diversity presents a variety of opportunities to improve adaptability, productivity, teamwork, and problem solving. Organizations employing a diverse workforce can supply a greater variety of solutions to problems in service, sourcing, and allocation of resources. For instance, different perspectives can assist in the development of new meal options for consumers. Employees from different cultures bring a variety of talents or experiences in suggesting new ideas in adapting to changing markets and customer demands to keep McDonald’s competitive in the food industry. A variety of skills lead to innovative approaches...
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...any society but when on the battlefield soldiers are given medals for killing their enemy soldiers.. In a way, morality is in sync with ethics. While one is abstract in understanding, the other is defined and in the form of written code. Morality addresses the ethical queries on the moral outcome of a specific situation. The code of conduct formulated probes prohibitions, controversial behavior, standards of belief systems and social conformity of morally 'right' behavior. Moral codes define 'appropriate' and 'expected' activity. Community morality is usually defined via commentaries and codes of authority. Morality is better understood as an assimilation of beliefs about the essentials to lead a 'good' life. It is not to be confused with religious or fanatic or political preception. Moral codes are based on value systems that have been tried and tested. The best examples of moral codes include the Eightfold Path of Buddhism and the Ten commandments. It is believed that all of us, throughout our lives, act from a developing moral core. Ethics relates to the philosophy behind a moral outcome. In order to decide between acceptable and unacceptable behavior within a specific situation,...
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...Defense enterprise portal, Defense Knowledge Online (DKO). The Army launched its Army Knowledge Management (AKM) strategy in 2001 and has been moving on many fronts in the knowledge management field. The Army defines Knowledge Management simply by stating: Knowledge management is a discipline that promotes an integrated approach to identifying, retrieving, evaluating, and sharing an enterprise’s tacit and explicit knowledge assets to meet mission objectives. The first thrust of AKM was framed in a series of five goals that defined a very high-level strategy. That was followed by a strong push for the establishment of communities of practice, the promotion of knowledge management education, and then naming a chief knowledge officer (CKO). After a series of interesting accomplishments during the first few years of AKM (e.g., creation of multiple communities of practice, launching the Battle Command Knowledge System (BCKS), establishing an Army Knowledge Leaders program, and tasking the Army’s Training and Doctrine Command [TRADOC] with KM education), there was some...
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...Individual Biblical Integration Project BUSI502-D02 Abstract The concept of Servant Leadership was pioneered by Robert Greenleaf in 1970. According to Greenleaf’s original concept, through the act of servant leadership we, as contemporary Christians, are attempting to lead as Jesus did. In short we are striving to be leaders/managers who serve instead of being served. Specifically, there are 10 Principles which are considered to be important characteristics of the servant leader. According to Spears’ article Practicing Servant-Leadership, these include listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community. Servant Leadership as a whole concept is deeply rooted in Biblical principles. Further, each of these individual traits are ‘backed up’ by Biblical doctrine and support. Through the utilization of these ten traits, the Servant leader is able to not only lead their team/people from their head, but to lead them with their heart. While the concept of Servant Leadership is relatively simple, it can be hard to apply to our everyday lives. In short, if we lead like Jesus; we will become more like Him. (Blanchard & Hodges, 2008) Spears (2004) summed up Greenleaf’s 10 characteristics of a servant leader. Listening The first trait is listening. A servant leader must listen to their co-workers ideas. Through this action, the leader is able to ascertain the will and needs...
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...MEMORANDUM To: Dilara Dyer From: Katie Rosser Date: 12/9/15 RE: FINAL EXAM Case Study #1: I choose to work on case study #1 over case study #2 because first I felt it would be more challenging than the other. As I read case study #2 I had this feeling like this was my life and I was living in Armando’s situation. My parents, recently divorced, co-own multiple franchises. I have been managing their franchises for over 7 years now but I am also ready to move on and try new things in my life. After I graduate college I plan on moving somewhere far out of Arizona. Just like Armando did. If that does happen and everything still stays the same and a couple years roll by I can foresee that my mother will want to retiree eventually. She is a business woman at heart however and will want to keep an eye on her empire so she will eventually offer the franchise to me but probably keep 10% or 15% of the company so she can just keep on eye on everything. My point is case study #2 is too easy. Instead of Mexicans I work specifically with Navajos and have been taught years ago a fraction of the Navajo language. So I have decided to push the boundaries of my management knowledge. In case study #1 I will try to open my mind in Penny’s situation to diversity, teamwork and the communication challenges I believe I will have to face in my near future. Question #1 (Discuss the case study in terms of diversity issues): This is a very great question because in today's economy the world is...
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...The Great Gun Debate Introduction Among the more diverse issues in an already polarized society is a national perspective of guns (Hargrove & Perdue, 2015). The gun debate in the U.S. dates back to the 18th century, when the nation’s founders were crafting the Bill of Rights—the first ten amendments to the Constitution, adopted in 1791 (Smith & Ross, 2013). All gun control debates turn on interpretations of the Second Amendment, the worst written and most bizarre part of the constitution (Eichenwald, 2015). The Second Amendment gave Americans the right to “bear arms;” however, for more than 200 years, people have disagreed over how to interpret the amendment (Smith & Ross, 2013). Heated debates over guns have created division among “we the people.” On one end of the divide are pro-gun extremists. On the opposite end of the divide are anti-gun extremists. Then, there is the rational middle—the group that is often left out of the debate. This group typically consists of average law-abiding citizens who do not believe that Americans should be stripped of their rights to bear arms, but, rather, that some laws should be tightened up to ensure that guns and deadly accessories, such as high-capacity magazines, stay out of the wrong hands. Over the years, numerous mass shootings in schools have forced lawmakers to assess and tighten gun-control laws, which has also reignited the fiery gun debate. This assessment will attempt to uncover a proper course of action via a rigorous...
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...Ethics - Ethics Imagine a 15 year old student in philosophy class. After discussing why should you or shouldn't you judge other societies, and getting in depth with ethics, the teacher decides to tell a story to the class. She says"..there is a tribe in the Amazon(Brazil) were they show love and respect by cutting body parts.It would be a good sign if your father cuts a finger of a son...." she then asked the class ".... if you end up in the Amazon, would you stop a father cutting a sons finger because in your society is wrong.... Ethics - Ethics Ethics is a topic in which many people or groups of people tend to disregard. There can be many reasons supporting the decisions that business firms or individuals make. In many cases, money or monetary gain can influence people to do unethical things either in the workplace or in everyday life. Ethics can be defined as beliefs that distinguish right from wrong. These beliefs are normally passed down from family so you make the right decisions in the future. Morals are also on the same line as ethics when talking about doing the right thing.... Ethics Officer - ... A code of ethics also helps to empower employees to report unethical behavior witnessed by coworkers or executives within the corporation. Ethics Administrative Agency Another proposal is that the government needs to form an organization that will strictly investigate any serious claims of unethical behavior. Many people may argue that the government already over regulates...
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...everyone that Islam was the true religion and the original path of monotheism. Allah (God) is the only God and sole authority for Islam; however Mohammad was to be his messenger and was believed by Muslims to be the model for the teachings in the Qur’an. It is believed that Mohammad’s sayings and actions of his life are preserved in the Hadith. Mohammad’s father had died before he was born and when he still young his mother and grandfather passed away leaving him to live with his uncle and to become a shepherd. It was during a trip to Syria with his uncle that Mohammad caught the eye of a Christian monk who saw marks upon his body that indicated he was a prophet. Throughout this time Mohammad continued to work and soon became the manager of caravans for a wealthy woman named Khadijah. When Mohammad was 25 and Khadijah was 40 they were married and she proved to be his strongest and most loyal supporter during the early years of his mission. Throughout the years solitary retreats became very common for Mohammad. It was during one of these retreats in the month of Ramadan that an angel appeared to him. The angel revealed to...
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...Group Assurance of Learning Exercise 4 October 5, 2014 Business 400_B06 Group Members: Juan Valdez Lopez Tram Trinh Brandon Weadon David Welborn Micah Whitley Heather Younger Ex. 7C (1 business) Southwest Airlines chart Southwest Airlines is a company using the divisional structure by units based on their role; there are four shortcomings for this type of structure that affect Southwest Airlines. * Lack of Teamwork: Southwest Airlines areas may have difficulties working with other functional areas. There is often a perception that they are competing with other functional areas for resources and a lack of understanding of what other areas do for the company. * Difficult Management Control: As Southwest Airlines grows larger; the functional areas can become difficult to manage due to their size. * Ignorance of Organizational Objectives: Functional areas may become distracted by their own goals and focus on them, rather than on overall company objectives. * Hurdle in Complete Development: As Southwest Airlines using divisional structure; this system is a hurdle in the way of the complete development of the employees. Each employee specializes only in a small part of the whole job. Microsoft Shortcomings * Selfish Attitude: Microsoft has many divisions. Every division tries to display a better performance, sometimes even at the cost of other divisions; this shows their selfish attitude. Consequently, it hits the interest of the concern...
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...THREE ETHICAL APPROACHES BASED ON VIRTUE, DUTY AND CONSEQUENCE Three ethical approaches have evolved as the focus of those who study moral philosophy: virtue ethics, duty ethics and consequential ethics. Virtue ethics, associating ethics with personal habits, is associated with Aristotle. Duty ethics is associated with religious beliefs, although Kant tried to create a system of duties independent of belief in God. Consequential ethics is associated with the quest for rationalism during the Enlightenment, and especially with the Utilitarians. Virtue Ethics Plato and especially later Aristotle described moral behavior as “what the moral or virtuous person does.” The virtuous person develops a sense of right and wrong. This idea endures. We look to people we think of as ethical to give us advice on an ethical issue because such people have a sense of right and wrong. Aristotle tried to take the idea further, with less success. He thought that virtuous behavior meant people realizing their potential. He suggested that virtue was tied to moderation, a middle way between excess and deficiency. This idea is in practice not proven so helpful because where the midpoint is depends on where we put the extremes.[2] For example if an extreme drinker is someone who drinks six liters a day of vodka, then is three liters a day a moderate drinker? Markets operate without depending on the virtue of the business people who trade in them. But in practice ethical behavior is admired...
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...leadership and management aspects of a job role and show an understanding of how these are integrated to enable effective performance. ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Scenario ------------------------------------------------- ------------------------------------------------- Learners may use their own employment context, or that of another organisation with which they are very familiar, to base their assignment. However, in the case that they are not able to do so, please use the below scenario:- ------------------------------------------------- ------------------------------------------------- You are a manager, leading a department in a medium sized company. You have responsibility for setting direction, motivating and inspiring the team and individuals, and for co-ordinating workload and outputs. ------------------------------------------------- ------------------------------------------------- Task 1: By Anthony Parry. Put your name in the header of the doc to identify each page as your work. ------------------------------------------------- ------------------------------------------------- Identify the key differences between leadership and management.Taking two of these...
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...ETHICAL DECISION MAKING AND MORAL BEHAVIOR | | Related Links WebNote Index Leadership Overview Decision Making Values Contact information: Dr. Richard W. Scholl 36 Upper College Road Kingston, RI 02881 p. 401.874.4347 f. 401.874.2954 rscholl@uri.edu Much of the recent interest in ethics and moral behavior in business comes from Enron and Worldcom, as scholars, educators, practitioners, and the public seek to understand the behavior of executives in these firms. Many have chosen to view these cases from the perspective of ethics, that is, the behavior of these executives is seen as unethical and the explanation is that they are unethical or immoral people. Furthermore, the solution is improved moral education in business programs. “Somehow, we need to make future executives more moral or more ethical” and we can do this in the context of an undergraduate business program or MBA degree program. Some have even suggested that today’s business programs not only do not facilitate the “moral development” of students, but students leave these programs “less moral” than they were when they entered the programs. Here a couple of points to consider: What is Ethical or Moral? What do we mean by ethical decision making? Are there decisions that are not ethical in that there is not ethical component to a choice? In their review of ethical decision making, Tenbruensel and Smith-Crowe (2008) present a distinction between moral decision making and amoral decision making. Within...
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...MANAGING CHANGE WITH AN INTERCULTURAL TEAM Master’s (one year) thesis in Informatics (15 credits) Lee Wennerström 2012MAGI11 I Title: Managing change with an intercultural team Publishing year: 2013 Author: Lee Wennerström Supervisor: Anders Hjalmarsson Abstract: The study explores the subjects of organizational change and management of intercultural teams. The goal of the study is to spread knowledge about how an intercultural team should be managed in order to assure the best possible success of an organizational change initiative. It has long been recognized that organizations constantly need to change in order to stay competitive. At the same time it has also been recognized that organizations today operate on the global arena with operations spread to many different parts of the world. It is thus important to understand how an intercultural team should be managed in order to assure the success of an organizational change initiative. The aim of this study has been to provide information and guidelines that may be used by academia as well as professionals to better understand how to manage an intercultural team that conducts an organizational change. A total of six different guidelines have been presented in this research - each one important in assuring an effective teamwork and a successful organizational change. The study has been conducted using a qualitative research approach and the method used for gathering data has been interviews as well as literature studies...
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...CHAPTER 7 SYSTEM IMPLEMENTATION AND SUPPORT LEARNING OBJECTIVES ■ To be able to discuss the process that a health care organization typically goes through in implementing a health care information system. To be able to appreciate the organizational and behavioral factors that can affect system acceptance and use and strategies for managing change. To be able to develop a sample system implementation plan for a health care information system project, including the types of individuals who should be involved. To gain insight into many of the things that can go wrong during system implementations and strategies health care managers can employ to alleviate potential problems. To be able to discuss the importance of training, technical support, infrastructure, and ongoing maintenance and evaluation of any health care information system project. ■ ■ ■ ■ 167 168 System Implementation and Support Once a health care organization has finalized its contract with the vendor to acquire an information system, the system implementation process begins. Selecting the right system does not ensure user acceptance and success; the system must also be incorporated effectively into the day-to-day operations of the health care organization and adequately supported or maintained. Whether the system is built in-house, designed by an outside consultant, leased from an application service provider (ASP), or purchased from a vendor, it will take a substantial amount of planning...
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