Recruitment and Selection Process of Eastern Bank Ltd.

Introduction

Personnel or Human Resource is the vital factor of sustaining an organization whether production or service oriented. In production oriented organization the capacity, skill, knowledge etc. are not so visible to the general public unlike service oriented organization.

May be that’s the reason the service oriented organizations especially the banks are so much sensitive while hiring personnel or Human Resource.

To choice the right person for the right position is not so easy task. Running a bank is not only providing loan and making deposit. Rather a very critical chain of command is maintained over here to provide loan and make deposit efficiently especially to attract, serve and retain customer, increasing their utmost satisfaction and so forth.

Both corporate and retail customers are vital for the bank as one group usually deposit money and another make huge transaction we that means use these money for the growth of GDP.

Eastern Bank Ltd. (EBL) Is one of the top most domestic private limited banks in Bangladesh having 24 hours internet banking facility. Each and every year it has a huge turn over.

To maintain continuous customer satisfaction and make profit, round the clock it has to compete all other banks and financial organization including some leading organization like City Bank Ltd. HSBC, Brac Bank Ltd. Duch Bangla Bank Ltd. Etc.

Probably that’s why EBL always try to go through a rigorous recruiting and selection process. They are keen to find out the exact person for the exact position for its near about 34 branches throughout the country.
This rigorous process include employment test taken by Institute of Business Administration (IBA), strict reference checking, performance simulation tests and many more.

Applicant those who can overcome all the rigorous part of the total