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The Anatomy of Dell

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The Anatomy of Dell Inc.

MGT 534: Anatomy of Work Organizations

Dell Incorporated is a Fortune 500 Company that not only manufactures and sells but also provides high quality customer service for their computers and related products. The company is leading the industry in research and development through the analysis of consumer needs, cutting edge solutions, and strategic partnerships. Michael Dell founded this company in 1984 out of his college dorm room on the premise to sell computer systems directly to customers. Dell’s business idea of selling direct was established in order to understand and meet the needs of the customer (Dell & Fredman, 1999). Over the years Dell has kept its business idea in tact through the company’s sales approach and emphasis on customer service. Dell has an evolving business strategy that combines the concept of working directly with the customer through established distribution channels in an effort to reach consumers around the world. Today the mission of Dell is to fully integrate environmental awareness into the business of providing quality products, service, and customer experience at the best value (Holzner, 2006). They are not only trying to keep environmental awareness at the forefront of business practices but they are also looking to help enhance the lives of people around the world. Aspects of Dell that set the foundation for its growing success include their structure, culture, and management. Incorporating this type of framework in the company with Michael Dell’s vision allows Dell to take pride in their accomplishments, continue to establish partnerships, and provide benefits to those who have a stake in the company’s success.
Organizational Structure Leading Dell is Chief Executive Officer, Michael S. Dell. The company’s organization structure is led by an Executive

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