Premium Essay

The Best Sellers

Submitted By
Words 1633
Pages 7
After reading "Understanding and Using the Best Sellers, by Jon L. Pierce and John W. Newstrom, it discussed management theories such as the notion that "if it ain't broke, don't fix it". Various managers are now rejecting this type of notion and experimenting with different organizational management approaches. A number of managers are aggressively exploring the possibilities of adopting sound "best practices" from their competitors success to increase business performance. "Flawed Advice and the Management Trap" readings, by Chris Argyris discusses model two behavior strategies and sharing reasonable responsibility/power with competent employees. Model 1 theory is that unskilled employees accept advice which is flawed and counterproductive …show more content…
To drive innovation and archive quality for the organization managers must be outward thinkers. They must be motivated to handle advancement in business technology. Management is the brain of the organization which drives innovation. Managing a successful large or small business should always be entrepreneurial driven, with a goal of creating customers and innovation. "Out of the Crisis" readings, by W. Edwards Deming focused on quality, productivity and organizational vision using Deming's fourteen steps for organizational transformation and a 10 year goal. Mr. Deming identifies chronic "deadly diseases" that plague an organization. Managers that are not mobile, organizationally loyal, or insulated will not be effective in their position, but a prisoner. The concept of variability, a management practice theory, is basically an statistical analysis of production indicators. It involves all business staff from management to line employees to determine a variable …show more content…
Pierce and John W. Newstrom and "Flawed Advice and the Management Trap" reading, by Chris Argyris as they relate to my organization I see a strong contrast relationship. The two articles are similar in that management theories could be flawed. Experimenting with different organizational management approaches may cause positive outcomes or negative outcomes depending on the situation and cultural environment. Working with a skilled competent employee does not guarantee a positive outcome. All employees are expected to perform their job in an efficient and effective manner. An employee should seek advice on ways to improve their work with their supervisor and continue to have open communication. Despite the popularity of the two readings I feel the theories are a consistent and practical approach to these philosophies. As human beings we are fundamentally flawed at times putting our interest above all others. As a manager its important to help staff professional advance in their career development. By providing the employee tools, resources and opportunities to be successful in their career and benefiting the

Similar Documents

Free Essay

3prm Act 2 (Call Cent Staff)

...Employee’s Name: |       | Date: |       | Supervisor: |       | | | Performance Review AGENDA * greet the employee and make light conversation to make them feel comfortable * explain the outline of the meeting is a performance review. * ask the employee how they feel make sure they are comfortable and at ease as much as possible. PERFORMANCE ASSESSMENT 1. Evaluate and discuss employee’s job performance. Evaluation is based upon the position requirements, achievement of the goals established and managers’ assessment of the employee’s accomplishments. Firstly you have been with us for a while now and are one of our best sellers with really high commission which is great! So overall you have been doing very well. And well done on your sales awards. Thanks. I’m pleased with my progress and I do really enjoy my job and the commission of course. I’m really glad to hear that. I know we have had some changes in the department of late how are you finding this? Ok I guess, I have my own way of selling which really works for me so I prefer having more freedom to say what I want and have a bit of banter etc. Yes and the old way clearly worked well for you. As you know we have introduced a new script on a 2 month trial basis. And I have noticed that you seem to be deviating from this and slipping back into your old ways. Yes I have given it a try but I have not been using it all the time. I don’t really need it.. Well as you...

Words: 973 - Pages: 4

Free Essay

Summary of the Scack

...Summary of The Shack The Shack is a novel that was published in 2007 and did not become popular till 2008. It was a New York Times Best Seller and sold over 5 million copies in print by 2009. The story starts out with Mack and his 3 out of 5 kids going camping in a state park in Oregon. After a few peaceful days of camping it turns south when Mack’s son tips a canoe leaving Mack no choice but to rush into the water and free him of the canoe. Leaving Missy at the campsite alone, when he returns, he notices that Missy is missing and immediately reports to the cops. After hours and hours of searching they come to find out that Missy has possibly been abducted and murdered by a serial killer named the Little Lady Killer. What leads the cops to their conclusion is there is a small pin that the killer left behind of a ladybug with 5 dots on it. When the Little Lady Killer abducts a victim he leaves a pin behind each time and each time he adds a dot to the back of the ladybug. After searching and searching the police find an abandoned shack in the woods with Missy's bloody dress in it but they still find no body. Not only does Mack’s heart sink but also his life goes into what he calls “the great sadness”. No evidence is found in 4 years but then Mack gets a suspicious letter in the mail from Papa, the name his wife calls God. Mack’s family has a planned vacation to go visit relatives and it finally gives Mack a chance to go visit the shack alone. He begs and begs his friend...

Words: 764 - Pages: 4

Premium Essay

Personal Statement: Most Likely To Write A Best Seller: Audrey Smith

...“Most Likely to Write a Best Seller: Audrey Smith.” As I flipped through the freshly printed senior edition of the newspaper, I can’t help but wonder why I won this superlative. Do my fellow classmates actually think I write well enough to become a famous author or is it my title as Editor-in-Chief that creates this stereotype? Either answer makes me laugh a little because I was the only Editor-in-Chief in years not pursuing a journalism career. Now don’t get me wrong I love to write, but my future goals don’t include a best seller (for now). I’m an observer by nature, so when psychology came up on a career inventory in high school I knew it was the field for me. The more I studied psychology, the more I could see myself doing research and observations. This combined with my passion for working with kids is why I plan to major in psychology and go on to graduate school to specialize in child or developmental psychology....

Words: 461 - Pages: 2

Free Essay

Book Review in the Five People You Meet in Heaven by Mitch Albom

...them who’s already died are waiting for him. This idea leads to the creation of the book “The Five People You Meet In Heaven”. The book talks about the life and death of Eddie. His journey to heaven. And the five people he met before reaching his own heaven. This book will let us think what is really heaven and the thing that we need to face before we reach our heaven. Eddie is the head maintenance at Ruby Pier fter the success of Tuesdays with Morrie,[1] Albom's next foray was in fiction. His follow-up book was The Five People You Meet in Heaven (Hyperion Books) published in September 2003. Although released six years after Tuesdays With Morrie,[1] the book was a fast success and again launched Albom onto the New York Times best-seller list. The Five People You Meet in Heaven sold over 10 million copies in 38 territories and in 35 languages. In 2004, it was turned into a television movie for ABC, starring Jon Voight, Ellen Burstyn, Michael Imperioli, and Jeff Daniels. Directed by Lloyd Kramer, the film was critically acclaimed and the most watched TV movie of the year, with 18.6 million viewers.[17] The Five People You Meet in Heaven is the story of Eddie, a wounded war veteran who lives what he believes is an uninspired and lonely life fixing rides at a seaside amusement park. On his 83rd...

Words: 501 - Pages: 3

Free Essay

The Business of the 21st Century

...THE OF THE ST CENTURY 21 THE OF THE 21 CENTURY ST Other Best-Selling Books in the Rich Dad Series Rich Dad Poor Dad What the Rich Teach Their Kids About Money That the Poor and Middle Classes Do Not Rich Dad’s CASHFLOW Quadrant Rich Dad’s Guide to Financial Freedom Rich Dad’s Guide to Investing What the Rich Invest in That the Poor and Middle Classes Do Not Rich Dad’s Rich Kid Smart Kid Give Your Child a Financial Head-Start Rich Dad’s Retire Young Retire Rich How to Get Rich Quickly and Stay Rich Forever Rich Dad’s Prophecy Why the Biggest Stock Market Crash in History Is Still Coming… and How You Can Prepare Yourself and Profit from It! Rich Dad’s Success Stories Real-Life Success Stories from Real-Life People Who Followed the Rich Dad Lesson The Business School for People Who Like Helping People The Eight Hidden Values of a Network Marketing Business Rich Dad’s Guide to Becoming Rich Without Cutting Up Your Credit Cards Turn “Bad Credit” into “Good Credit” Rich Dad Poor Dad for Teens The Secrets About Money—That You Don’t Learn in School! Rich Dad’s Before You Quit Your Job 10 Real-Life Lessons Every Entrepreneur Should Know About Building a Multimillion-Dollar Business Why We Want You to Be Rich by Robert Kiyosaki and Donald Trump Provide Insight on How to Improve Your Financial Future Rich Dad’s Increase Your Financial IQ How to Get Smarter with Your Money Rich Woman: A Book on Investing for Women ...

Words: 4615 - Pages: 19

Free Essay

A Child Called "It"

...him, Dave was determined to better himself - no matter what the odds. 2) As a member of the Armed Forces, Dave was hand-picked to midair refuel the highly secretive SR-71 Blackbird and the F-117 Stealth Fighter, which played a major role in Operations Just Cause, Desert Shield and Desert Storm. While serving on active duty and maintaining a rigorous flight schedule, Dave made time to give of himself. 3) His first book was a major success and was about his alcoholic mother who was very abusive to him. Pelzer is the survivor of the third worst case of child-abuse in California’s history, a case he vividly recalls in A Child Called “It”. 4) Dave is the first to have four # 1 International Best Sellers and to have four books simultaneously on the New York Times Best Sellers List. Minor Events: 1) Dave was honored as one of the Ten Outstanding Young Americans. He joins a distinguished group including: John F. Kennedy, Anne Bancroft and Christopher Reeves. In 1994, Dave was the only American to be honored as The Outstanding Young Person of the World! In 1996, he carried the coveted Centennial flame for the Olympic Games. 2) Dave was paid tribute as the recipient of the 2005 National Jefferson Award. Other alumni of this award include Colin Powell, Sandra Day O’Connor and Bob Hope. Author’s better known works: 1) His first breakthrough...

Words: 835 - Pages: 4

Free Essay

Paper

..."summer sleeper hits".[1] An early review in The New York Times notes Stockett's "affection and intimacy buried beneath even the most seemingly impersonal household connections" and says the book is a "button-pushing, soon to be wildly popular novel".[2] The Atlanta Journal-Constitution said of the book, "This heartbreaking story is a stunning debut from a gifted talent".[3] The novel is Stockett's first. It took her five years to complete the book, which was rejected by 60 literary agents before agent Susan Ramer agreed to represent Stockett.[4][5] The Help has since been published in 35 countries and three languages.[6] As of August 2011, it has sold five million copies and has spent more than a 100 weeks on the The New York Times Best Seller list.[7][8] The...

Words: 344 - Pages: 2

Free Essay

Organizational Impact Paper

...Organizational Impact Paper Shawn Cheairs OI/361 January 8, 2015 Mario Madrid Innovation, design, and creativity play crucial and interconnected roles in order to determine the success for both the manufacturing and services industries. Careful thought and consideration must be taken when creating a new and innovative product or service which appeals to consumers. Organizations must also learn to involve consumers at an early stage in order to gauge their needs and wants, and the team in charge of producing something tangible or intangible needs to make every effort possible to create something that meets those consumers’ needs and wants or the product or service will be certain to fail. Lotus In the case of Lotus, the organization was caught with their backs against the wall when the engine manufacturer being used for the Lotus Elan closed their doors. Lotus looked back to their beginnings in racing to inspire a new idea. The idea of creating the Lotus Elise came to life and the task of incorporating innovation, design, and creativity to bring about a product that met the needs and wants of consumers. It became extremely important for various people involved with the Lotus Elise project to execute their roles in communication amongst one another. The communication and openness between those designing, engineering and manufacturing kept the project on track and problems that arose were quickly solved. Innovation, design, and creativity had led to Lotus being able to...

Words: 919 - Pages: 4

Premium Essay

Eom: Article Analysis

...Title of article: The Power of the Playground by David Bornstein Project Task : (2) Conflict Source of article: The New York Times, The Opinion Pages Website: http://opinionator.nlogs.nytimes.com/2011/04/07/the-power-of-the-playground/?ref=bullies My article is useful for my project on bullying as we seek effective measures to manage bullying in schools. The article expounds on the concept of “play” that is pivotal in either managing or aggravating the bullying situation during the playtime. We have adopted the ideas of recess monitoring and authority intervention as it is crucial in bullying management. Author Bornstein, specialist in social innovation writings, is the author of “How to change the world”-published in 20 languages, and the co-author of “Social Entrepreneurship: What Everyone needs to know”. Having been described as “a bible in the field” of social entrepreneurship by the New York Times, his profession and credentials also makes his article a reliable source of information for my project. The article states that given the troubled state of playgrounds, adults adopting no-interference policies would result in detrimental effects, thus, monitoring and authority intervention should be applied. I agree with this policy to a certain extent as I believe that children are less likely to misbehave when they are being monitored and authorities can intervene when problem arises. This is corroborated by the Olweus Bullying Prevention...

Words: 747 - Pages: 3

Premium Essay

The New York Times and Boston Scientific: Two Different Ways of Innovating with Information Technology

...Saint Mary's University Chapter 1 / Foundations of Information Systems in Business CASE 2 27 The New York Times and Boston Scientific: Two Different Ways of Innovating with Information Technology A and the resources to turn their ideas into reality. Typical projects are measured against criteria like revenue potential or journalistic value. R&D projects aren’t. “Since we build software, there’s no huge capital investment up front,” Frons says, “which allows us to experiment. The emphasis is on rapid development.” Times Widgets, a widget-making platform, was a contest winner, as was the recently launched Times Wire, a near real-time customizable interface for online content. “We’re trying to solve specific problems and think about where the business is going,” Frons says. Frons is focused on enhancing revenue, cutting costs, and increasing efficiency through process improvements and automation. The New York Times has launched a cool interactive map that shows the most popular Netflix rentals across 12 U.S. metropolitan areas: New York, San Francisco/Bay Area, Boston, Chicago, Washington, Los Angeles, Seattle, Minneapolis, Denver, Atlanta, Dallas, and Miami. If you’re a Netflix junkie and a closet Twilight fan (and you live in a major U.S. city), your rental habits are now on display. To create the map, The New York Times partnered with Netflix. The map is a graphical database of the top 100 most-rented Netflix films of 2009 laid on top of maps. With it you can graphically...

Words: 1871 - Pages: 8

Free Essay

English

...Yiwen Yao ENGL 212 7/14/2015 Original Letter in New York Times: More Than a Celebrity To the Sports Editor: Re “Portraying Bill Bradley, a Star Who Had a Sense of Where He Was,” March 29: As Bradley himself has acknowledged, the pressure of celebrity, to be all things to all people, at an age when most of us are just finding our way, was stifling. One reason he decamped to Oxford was to escape its grasp. I’ve always believed that the hallmark of Bradley’s career is not excellence per se, but his willingness to push beyond mere celebrity, to think for himself and find his own voice. Like Bradley said, “You’re also always working on who you are.” VIVEK VISWANATHAN, Palo Alto, Calif. Premise:” He decamped to Oxford was to escape its grasp.” Conclusion:” The pressure of celebrity, to be all things to all people, at an age when most of us are just finding our way, was stifling.” No argument:” I’ve always believed that the hallmark of Bradley’s career is not excellence per se, but his willingness to push beyond mere celebrity, to think for himself and find his own voice.” Rewrite: More Than a Celebrity To the Sports Editor: Re “Portraying Bill Bradley, a Star Who Had a Sense of Where He Was,” March 29: As Bradley himself has acknowledged, the pressure of celebrity, to be all things to all people, at an age when most of us are just finding our way, was stifling. Because he decamped to Oxford was to escape its grasp. The reason why Bradley said “You’re...

Words: 291 - Pages: 2

Free Essay

Reference

...參考文獻撰寫格式範例 一、書籍類 張春興、林清山(1981) 教育心理學。台北市:東華書局。 。 曾文星(1988) 。從人格發展看中國人性格。載於李亦園、楊國樞編:中國人的性格 (235-267 頁) 。台北市:桂冠圖書公司。 Berenson, M. L., Levine, D. M., & Goldstein, M. (1983). Intermediate statistical methods and application: A computer approach. Englewood Cliffs, NJ: Prentice-Hall. Marteniuk, R. G. (1976). Cognitive information processes in motor short-term memory and movement production. In G. E. Stelmach (Ed.), Motor control: Issues and trends (pp. 175-185). New York: Academic Press. Gurman, A. S., & Kniskern, D. P. (1981). Family therapy outcome research: Knows and unknowns. In A. S. Gurman & D. P. Kniskern (Eds.), Handbook of family therapy (pp. 105-128). New York: Brunner. 二、期刊或雜誌類 楊志顯(2004) 。我國大專院校體育教師專業進修需求、動機與阻礙因素之研究。大專 體育學刊,6(3),21-32。 黃國彥、吳靜吉、李新鄉(1994) 。教師專業承諾量表編製初步報告。測驗年刊,41, 143-156。 Becker, L. J., & Seligman, C. (1981). Welcome to the energy crisis. Journal of Social Issues, 37(2), 1-7. Main, M., Tomasini, L., & Tolan, W. (1979). Differences among mothers of infants judged to differ in security. Developmental Psychology, 15, 472-473. 三、翻譯書籍 Weinberg, R. S., & Gould, D. (2002). 競技與健身運動心理學 (簡曜輝、季力康、卓俊伶、 洪聰敏、黃英哲、黃崇儒、廖主民、盧俊宏) 。台北市:台灣運動心理學會(原著 於 1995 年出版) 。 註:參考文獻放在英文部分,正文引用文獻為:(Weinberg & Gould, 1995/2002)。 Laplace, P.-S. (1951). A philosophical essay on probabilities (F. W. Truscott & F. L. Emory, Trans.). New York: Dover. (Original work published 1814) 四、在研討會發表的論文 李家梵(2003) 台灣極限運動場使用者動機與滿意度之相關研究。論文發表於中華民 。 國大專院校九十二年度體育學術研討會,桃園縣,國立體育學院。 Rocklin, T. R. (1989)...

Words: 1289 - Pages: 6

Premium Essay

The New York Times and the Boston Scientific

...Chapter 1 / Foundations of Information Systems in Business ● 27 REAL WORLD CASE 2 lmost everybody has a theory about how to save the U.S. newspaper industry. The only consensus, it seems, is that it needs to change fundamentally or it could all but disappear. At The New York Times, tough times have elevated IT-enabled innovation to the top of the agenda. A research and development group, created in 2006, operates as a shared service across nearly two dozen newspapers, a radio station, and more than 50 Web sites. “Our role is to accelerate our entry onto new platforms by identifying opportunities, conceptualizing, and prototyping ideas,” explains Michael Zimbalist, the company’s vice president of R&D. Zimbalist’s staff of 12 includes experts in rapid prototyping, specialists in areas like mobile or cloud computing and data miners who probe Web site data for insight into what visitors do. They work within a common framework based on idea generation, development, and diffusion throughout the business. Recent projects included prototypes for new display ad concepts, as well as BlackBerry applications for Boston.com and the expert site About.com. The team’s work is intended to supplement and support innovation taking place within the business units. For example, the team is prototyping E-Ink, an emerging display technology; some business units can’t spare the resources to investigate it. At NYTimes.com, the design and product development group of Marc Frons, CTO of...

Words: 1825 - Pages: 8

Premium Essay

Chilean Mine Collapse

...Chilean Mine Collapse Student Name BCOM/275 Business Communication and Critical Thinking Date Instructor Name Abstract August 5, 2010, a mine, near the Copiapó, Chile experienced a caved in, 33 miners more the 2000 became trapped with little to no hope of escape. Many gave up hope and feared there were no survivors, after 17 days a small bore hole made its way to the Miners location. As, the world watched with growing concern, and anticipation the miners sent word they were, alive (New York Times, 2012). During a disaster of any scale; clear, concise, and accurate information is needed if there is any hope of having a positive outcome. Even more critical is knowing for whom the communication is intended; delivering the wrong information to the wrong person or group can have devastating results. This paper will look at the mine collapse as a study for the importance of knowing your audience and how it relates to the mine collapse and everyday life. Audience Communication is a two-way-street, with a sender and receiver, having the sender knowing the audience or who the receiver is, is the key when communicating. It is also important to point out that a sender must be mindful of all potential members of an audience not just those originally intended. At the time of the Chilean mine collapse, there were seven target groups in the audiences, each having specific needs, concerns and each interdependent on one another. The Miners The 33 trapped miners had very specific...

Words: 1256 - Pages: 6

Premium Essay

Information System

...The New York Times and Boston Scientific This case study presents two companies, The New York Times, a publishing company and Boston Scientific, engaged in the field of medical equipment and health; that use information technology in different ways to foster innovation and maintain an edge in their respective industries. The New York Times used a shared service across nearly two dozen newspapers, a radio station and more than 50 web sites. Its role is to accelerate entry onto new platforms by identifying opportunities, conceptualizing, and prototyping ideas. They also partner with other companies such as Netflix to produce an interactive map that shows most popular Netflix rentals. New York Times have also been able to come up with other products like Times Widgets, and Time Wire. Boston scientific on the other hand creates a machine Goldfire software that provides the right mix of openness and security for data to enable employees share information. The main goal is to have any engineer to be able to access the research of their colleagues. This is getting achieved without throwing security out the window. Q1 According to Wikipedia, Shared services refers to the provision of a service by one part of an organization or group where that service had previously been found in more than one part of the organization or group. Shared services are dedicated units structured as centralized point of service and is focused on defined business functions. These are similar to collaboration...

Words: 327 - Pages: 2