...Jahaira Falero Demonstrative Communication BCOM/275 October 20, 2012 Imagine a world where the only way to communicate is through text messages, e-mail or snail mail. Imagine that face-to-face communication did not involve speaking rather using hand signals, body movements and expressions. Although you may associate communication with the spoken word, nonverbal cues can be just as powerful when it comes to sending and receiving information (Cheesebro, 2010). Many of us already communicate this way. These components are all forms of demonstrative communication. The way in which we stand, look at others and respond with our gestures whether we are sending or receiving information are all forms of nonverbal communication. Demonstrative communication happens in our everyday lives even though we don’t notice it. In face-to face interaction, nonverbal communication can say a lot. Effective communication involves more than just understanding the information. It involves the shared understanding of the feelings, thoughts, wants, needs and intentions of the communicators, which may not be openly expressed in words (Cheesebro, 2010). When presented with information, individuals should look engaged in the conversation so that the receiver can feel comfortable relaying the information. Conversely, if an individual looks disinterested and distant, the sender may feel uncomfortable and not as willing to relay all of the information. In the personal and professional aspects...
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...Motivation, Stress, and Communication Chantey Strayer University BUS520 June 12, 2012 DR. Edward Olanrewaju Abstract In the paper discussed will be a description of a chosen position with a desired company. Described will be ways that goal setting could be used to motivate performance after filling a position. In the paper analyzed will be the reactions to situations and discussed will be the steps that can be taken to manage the stress associated with the new position. Presented will be how to address nonverbal and cultural barriers to communication. The company researched will be Lincoln Financial Group which is a diversified financial services organization with a strong focus on four core business areas- life insurance, annuities, defined contribution, and group protection; and three distribution platforms- wholesales, retail, and worksite. Create a brief job description for a position within the company you research that you would like to fill. The brief job descripition I have put together is as follows: HR generalist will partner with the Group Protection business function and develop and execution of HR strategies to support business goals and objective. Some of the HR focus and initiatives for this role will include HR organizational development, policies / processes, talent Primary Responsibilities include (Lincoln Financial Group , n.d.): * Provide HR support and guidance to Group Protection clients. * Implement organizational development process...
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...Running head: DEMONSTRATIVE COMMUNICATION Demonstrative Communication BCOM 275 Business Communications and Critical Thinking June 19, 1 DEMONSTRATIVE COMMUNICATION 2 Demonstrative Communication Communication is an essential part of our existence. People communicate through verbal or nonverbal form. The ability to communicate allow us to established a relationship as both sender and receiver shared a common understanding of information among family, peers, subordinates, associates, and so forth. Part of communication interactions is the used of demonstrative communication, the process of sending and receiving messages that include verbal and nonverbal form. Nonverbal communication is an important component of communication; it enhances the message that was send and received by reinforcing the verbal communication through body gestures and movement. In this essay we will the effectiveness and infectiveness of demonstrative communication. Explore the positive and negative consequences for both the sender and receiver. Finally examine how listening and receiving is involve through demonstrative communication. Demonstrative communications are nonverbal and unwritten actions involve during a communication process. The use of arm and hands movement, visual contact, and body position are some examples of elements of a demonstrative communication. Most of the messages send toward others are nonverbal motion. Verbal communication components contain less than...
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...Chapter 3 Learning Objectives 1. Define Communication-is the act of transmitting information. communication Definition-Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management--an organization cannot operate without communication between levels, departments and employees. 2. Describe the interpersonal communication process. Interpersonal communication occurs between individuals. It is an interactive process that involves a person’s effort to attain meaning and respond to it. It involves sending and receiving verbal and nonverbal messages. information management Definition-Application of management techniques to collect information, communicate it within and outside the organization, and process it to enable managers to make quicker and better decisions. 3. Describe the 3 factors that influences perception. -The receiver: Our personal characteristics influence how we interpret an observation we have just made. -The target of perception: A person’s physical features and appearance such as her or his weight, height, race, age group, clothes, physical attractiveness or gender affect what we perceive. -The situation in which the perception takes place: It provides the perceiver with addition information in interpreting the...
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...Assignment #3 Motivation, Stress, and Communication BUS 520 Leadership and Organizational Behavior Motivation, Stress and Communication This paper outlines a position within a company, and the job you would like to fill. It will discuss ways that you will use goal-setting methods to motivate your performance on the job. In addition, it will analyze your reactions to stressful situations and discuss the steps you could take to manage the stress associated with your position. Finally, the paper will discuss the essential strategies that can be used to deal with nonverbal and cultural barriers, to communication within the job (Hellriegel & Slocum, 2011). The company that I would be interested in working for is Starbucks, and the position that interests me is of Senior Vice President of Business and Training operations. Starbucks is a type of business that falls under the specialty eating industry and provides regular and decaffeinated coffee beverages, Italian-style espresso beverages, cold blended beverages, iced shaken refreshment beverages, premium teas, packaged roasted whole bean coffees, and soluble coffees. Starbucks stores also offer various fresh food items, including pastries, prepared breakfast and lunch sandwiches, oatmeal, and salads, as well as juices and bottled water (Symon, 2011). Today it operates 6,705 company operated stores and 4,082 licensed stores in the United States; and 2,326 company operated stores and 3,890 licensed stores...
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...Demonstrative Communication Matthew Summers BCOM/275 04 May 2015 Mr. Castle Demonstrative Communication Demonstrative communication comes in many different forms that we all use whether we know it or not. We use nonverbal, written and visual forms to convey our various thoughts and ideas. The use of these forms of communication will have a positive or negative affect on the message that is being sent and received. It is important that we recognize and understand the different forms of communication so we can better express our message. Communication Forms There are many different forms of communication that we use. The form of communication that I will be writing about is demonstrative. Demonstrative communication is that part of the communication process that includes nonverbal and unwritten communications. We are therefor sending and receiving wordless messages. This can be a written word, picture or it can be nonverbal. Nonverbal being the most commonly used. This form of communication is used all the time even if we do not realize it when we are doing it. What I mean by this is we use facial expressions, tone of voice to express our thoughts, ideas for the message at hand. We also use our body to convey messages. We do this by our stance and even by touching. Something as simple as eye contact can express our thoughts. These forms of communication can be sent or received in a positive way. They also can be sent or received in a negative way depending...
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...Motivation, Stress and Communication Strayer University Bus 508 Motivation, Stress and Communication Create a brief job description for a position within the company you research that you would like to fill. The ideal position would be a criminal investigator within the U.S Department of the Treasury. This position is through the Internal Revenue (IRS) which is one entity of the Department of Treasury. The agency is under the immediate direction of the Commissioner of Internal Revenue. The IRS is responsible for collecting taxes and the interpretation and enforcement of the Internal Revenue Code (IRS.gov, 2012). It headquarters are located in the Washington, D.C. area, and does most of its computer programming in Maryland. It currently operates five service centers around the country. The IRS publishes tax forms which taxpayers are required to choose from and use for calculating and reporting their federal tax obligations. The IRS also publishes a number of forms for its own internal operations, such as Forms 3471 and 4228 which are used for filing income taxes (IRS.gov, 2012). In addition to collection of revenue, the IRS exposes tax cheaters, issues administrative rulings such as revenue rulings and private letter rulings. In addition the Service publishes the Internal Revenue Bulletin containing the various IRS pronouncements (IRS.gov, 2012). The controlling authority of regulations and revenue rulings allows...
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...the concepts of Motivation, Stress and Communication to real life processes through creation of a Job posting for a desired job. The job posting will be analyzed and interpreted to see how motivation, Stress and Communication can impact an employees self-efficacy as well as desire to try. Motivation can be influenced by Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject or to make an effort to attain a goal. “Motivation results from the interaction of both conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectation of the individual and of his or her peers. These factors are the reasons one has for behaving a certain way”. Motivation comes in many forms but it is necessary for the completion of many tasks within a job or the process of applying for the job. “Stress is mental, physical, or social, force or pressure that put real or perceived demand on the body, emotions, mind, or spirit, and which (when it exceeds the stress-handling capacity of the individual) lead to a breakdown”. Stress can interfere with the way an individual function on day-to-day bases. It can also cloud ones judgment making it hard for them to make simple decisions. Stress is one of the main factors that can meet an individual from functioning at their maximum ability. “In business, Communication it is a key function of management—an...
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...Helping an International Friend Develop as a Team Leader Gena Lucas Leadership Strategies February 29th, 2016 Strayer University International Leader In a diverse world many companies include employees from different races, nationalities, religions and age groups to become leaders within the company. A multicultural leader is a leader with the skills and attitudes to relate effectively to and motivate people across race, gender, age, social attitudes and lifestyles. (DuBrin, 2013) As a team lead in my company, I have been tasked with coaching a multicultural employee into a leadership position. I feel that as a leader, my job is to motivate and influence anyone who wants to take the task on as being a leader. As a leader, I do recommend that anyone taking on the task of showing others how to become a successful leader should be aware as DuBrin stated “of overt and subtle cultural differences”. Conflicts with Work on Days of Religious Significance There are many conflicts with having employees work on days where they have religious obligations. As a leader, you have to be aware of these conflicts and how to handle them. One conflict that can arise is how the employee dress or groom themselves. There are some religions that require women to wear head dressings or prohibit men from cutting their hair. Another conflict that an employee may have is needing time off for religious holidays or breaks during the day for prayer with a schedule that...
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...wBCOM Communication Foundations and Analysis Part 1 Chapter 2 Focusing on Interpersonal Communication I nterpersonal communication is the foundation of all successful communication with others in face-to-face situations and some mediated forms of communication, such as with telephones. Interpersonal communication begins with our own self-concept and our attitudes toward others. These, in turn, affect our style of communication with others and our ability to objective influence them, which is an imExplain how the portant role of interpersonal foundational element communication in the workof intrapersonal place. Because the majority of communication is the message in many interperan understanding of sonal communication situations ourselves. is communicated via nonverbal signals, it is also important to develop an awareness of our nonverbal communication behaviors and align them with our verbal message to reduce confusion. Finally, effective listening practices also affect our ability to communicate interpersonally and are another important area of skill development. Remember, you will spend most of your time in the workplace listening to others. 1 objectives Foundations the foundational 1 Explain howintrapersonal element of communication is an understanding of ourselves. erent 2 Describe the diffstyles. communication ne the 3 Defiuence indifferent types of infl interpersonal communication. role of nonverbal 4 Describe thecommunication...
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...Communication is defined as the process of sending and receiving messages between sender and receiver. The effectiveness of the communication through this simplistically defined communication model may vary. Many factors can influence the effectiveness of communication. One key to effective communication is a shared understanding of the information communicated between the sender and receiver (Moore, Parker 2009). Demonstrative communication is a method of altering the effectiveness of communication. Demonstrative communication includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language, and so forth (wiki answers). Many times the sender and receiver are unaware of the nonverbal messages they are conveying along with their verbal communication. The sender can use demonstrative communication to enhance or degrade the transmitted message. Likewise the receiver can use demonstrative communication to enhance the feedback they are providing to the sender. The power of nonverbal communication can overshadow the spoken word. Irrespective of how bubbly a speaker is in saying he is happy to be presenting, a long face and sober continence will send a very different message to the audience. An employee with folded arms during a performance review may say she is open to constructive feedback, but her body land reveals she is probably not open to such feedback. Uttering a word is sometimes unnecessary for effective...
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...social development. The company is headquartered on the east coast and has satellite offices in various cities around the country. In each office, there is a diversity champion who aligns employees with business core values. This helps to keep the business ahead of competitors because global partners and stakeholders from international markets trust our business track record which has a direct, tangible return on their investment. In terms of expansion, branching into the European market will require a seamless integration for advance corporate advisors to setup the framework for follow on employees. Moreover, a robust cultural conscience is absolutely crucial to future endeavors and is driven home by upper management. With a workforce consisting of many different ethnicities, a focus on communication barriers is paramount to a successful business approach. As industry needs change, and expansion being imminent, cultural diversity is more important than ever. The full definition of cultural change is the modification of a society through innovation, invention, discovery, and contact with other cultures. To forecast possible cultural changes within the business, we have to enact a clear mission statement. Worldwide Telecommunications offers full service voice and data communications with a wealth of practical variables that coincide with the latest technology available. Moving forward, as more companies merge, there will be an...
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...Communication Competence in the Workplace Communication is an essential piece of daily life; it is found everywhere you look in either verbal or nonverbal form. The workplace is no different, every person in every workplace uses some form of communication constantly throughout the day, it is important that each person is aware of the signals that are being sent out, verbally and nonverbally, to coworkers, superiors, clients, customers, etc. According to Donald Baack, “Communication may be defined as transmitting, receiving, and processing information. Information consists of any item that evokes or has meaning” (2012, Chap 1). It is important for employees in all organizations to have the ability to communicate effectively and to get the message across clearly, limiting the possibility of misunderstanding. Communication competency consists of knowledge or awareness of different communication elements, such as interpersonal communication skills and soft skills, management communication skills, communication barriers, and listening styles. The communication competence in a workplace is important at all levels of an organization and the higher the overall competence level the better the working environment. Interpersonal Communication Skills “Interpersonal communication takes place between individuals or one individual with a small set of other people” (Baack, 2012, Chap 1). Everyone has communicates daily with other people, some people are better at this communication...
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...Week 1 Knowledge Check Study Guide Concepts Mastery BUSINESS COMMUNICATION Questions 80% 1 2 50% 6 7 60% 8 9 80% 13 BARRIERS TO COMMUNICATION Score: 12 / 17 3 4 5 RECOGNIZING CULTURAL 10 11 12 DIFFERENCES WAYS TO ESTABLISH CREDIBILITY IN BUSINESS COMMUNICATION 14 15 16 17 Concept: BUSINESS COMMUNICATION Mastery 80% Questions 1 2 3 4 5 1. Which of the following terms best describes the process of sending and receiving verbal and nonverbal messages between two or more people? A. injunction process B. stimulus discrimination process C. interpersonal communication process D. habituation process Correct: The Correct Answer is: C. 2. _____ is the process of interpreting messages from others into meaning. A. Reasoning B. Encoding C. Classifying D. Decoding Incorrect: The Correct Answer is: D. 3. All outgoing messages are encoded and all incoming messages are decoded through: A. A filter of lifetime experiences B. The process of injunction C. The trickle-down effect D. Mapping activities Correct: The Correct Answer is: A. 4. _____ is the component of active listening in which nonverbal communication plays a vital role. A. Reflection B. Retrospection C. Paying attention D. Meditation Correct: The Correct Answer is: C. 5. Reflecting is the component of active listening which entails: A. active nonverbal communication. B. approaching conversations with a judger mind-set. C. making sure you understand others...
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...Unformatted text preview: Week 1 Knowledge Check Study Guide Concepts Mastery BUSINESS COMMUNICATION Questions 100% 1 2 100% 6 7 80% 8 9 100% 13 BARRIERS TO COMMUNICATION Score: 16 / 17 3 4 5 RECOGNIZING CULTURAL 10 11 12 DIFFERENCES WAYS TO ESTABLISH CREDIBILITY IN BUSINESS COMMUNICATION 14 15 16 17 Concept: BUSINESS COMMUNICATION Mastery 100% Questions 1 2 3 4 5 1. Which of the following terms best describes the process of sending and receiving verbal and nonverbal messages between two or more people? A. injunction process B. stimulus discrimination process C. interpersonal communication process D. habituation process Correct: The Correct Answer is: C. 2. _____ is the process of interpreting messages from others into meaning. A. Reasoning B. Encoding C. Classifying D. Decoding Correct: The Correct Answer is: D. 3. All outgoing messages are encoded and all incoming messages are decoded through: A. A filter of lifetime experiences B. The process of injunction C. The trickle-down effect D. Mapping activities Correct: The Correct Answer is: A. 4. _____ is the component of active listening in which nonverbal communication plays a vital role. A. Reflection B. Retrospection C. Paying attention D. Meditation Correct: The Correct Answer is: C. 5. Reflecting is the component of active listening which entails: A. active nonverbal communication. B. approaching conversations with a judger mind-set. C. making sure you understand others by frequently paraphrasing what you're hearing...
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