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The Od Letters

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Submitted By demonvn
Words 900
Pages 4
Case: The OD Letters
Problems
Macro
The macro problem of the company is the lack of commitment from the previous team leader of the XRS Laser group has affected the perception of the group throughout the company and has also resulted in poor results from this group. The project lead had a lackadaisical attitude and his actions promoted this type of attitude and behavior with his team, especially in completing projects. This attitude and his behavior was recognized by his group and they followed-up the same approach. Although John attended the company’s team leadership courses, perhaps the company did not enforce these behaviors and did not follow-up and conduct periodic audits. The company should not only coach relationships with their subordinates, they need to follow-up and oversee the effectiveness of these sessions from beginning to end (new paradigm).
Micro
Though the personnel in the XRS Laser group may be competent employees, the company needs to ensure that through placing a strong reliance on work teams means that the manger must also have the ability to help the team become more keenly aware of how it operates. Currently, the
XRS Laser group is behaving under a group content and is displaying the attitude and behavior of their project manager, John. When the team is more aware of how it operates, it will be better able to analyze and solve its own problems. The company would not have to hire a new project manager (Ryan) to bring about positive results and a new perspective.
Causes
The XRS Laser group members do not recognize that other employees throughout the company depend on the outputs/work of their department. They also do not recognize the behavior exhibited by their previous project manager, John, is not acceptable and is not the norm and does not coincide with the behaviors exhibited throughout the company. The XRS

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