...Business Communication Trends Paper COM/285 Jan Professor Business Communication Trends Paper Business communication plays an important role, as it facilitates effective communication at the workplace, which helps the business and the organization as a whole to gain success. Business Communication provides the managers at the workplaces to effectively and efficiently coordinate with all the aspects and fields of the business. It is an effective tool that enables the managers at the workplaces to accomplish the goal of the business. Effective business communication has become prerequisite for the organizations, in order to flourish and to prosper in the present business world (Guffey & Loewy, 2010). Working as a US ARMY career counselor, business communication plays a very important role in managing the daily tasks at my workplace. Effective communication facilitated by it, enables the organization to promote and communicate the applicants and the public about the new option or services. This effective communication with the applicants and coworkers has a major impact upon the applicants enlisting the US ARMY. Not only, have other organizations benefited from utilizing Business communication by promoting their product and their services, but, Business communication has also enabled the customers to tell their demands to the organization. Thus, business communication helps in establishing a two-way effective communication between the customers and the organization...
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...Business Communications Trend Tiffany Binford, Com 285 University of Phoenix Cassandra Molavrh November 19, 2009 Business Communications Trend New trends in technology are reinventing the business of communications. Businesses owners no longer have to wait until the next business day to communicate with employees to have an unplanned meeting. Technology has enabled many businesses to operate from remote locations near and far. Several new ways of communicating have become available to businesses and corporations to make the business more functional. The roles that business communications play in each day activities and how it helps manage daily work activities will be discussed as well as the trends in the current and previous workplace, and the message types that resulted from those trends. Business communications play an important role in every day activities by keeping communication available at all times. Being able to communicate effectively in a work environment is essential to the employees as well as the customer. An employee or manager should be able to get his or her point across as in person the same way in a meeting face-to-face. With the new technology such as Internet, PDAs, E-mail, and cellular phones communications as become less stressful. In a workplace e-mails are often used as a way of communicating to a number of people without requiring a face-to-face meeting. With...
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...Cross-cultural Influences on Workplace Behavior: A culture is defined as, “A way of life of a group of people--the behaviors, beliefs, values, and symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation from one generation to the next”. (Sunniva Heggertveit, 2012). Or It is also defined as, “the values, attitudes, and ways of doing things a person learns during the socialization process in the particular place where they were brought up as a child”. (Paul Ecoggins, 2015) So, the culture has great influence on a particular individual or group behavior. In the age of globalization the world is getting smaller, companies have setup their offices around the world and people also have moved abroad as well. As a result of this, workplace is becoming increasingly cross-culturally integrated. So, the understanding and expertise in cross-cultural communication have become more crucial for executives, business leaders, workplace managers, and standard employees. If they don’t have expertise to understand the difference of the cultures then it would become very difficult for the managers to properly manage the employees and get maximum output from their performances, as the level of communication between them would be very poor because of lesser expertise regarding different cultures. After critically the articles related to the topics I think as an HR practitioner, we need to look at the factors that impact cross-cultural...
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...trends in business communication Sharon D. Ledford COM/285 September 20, 2011 Daniel Smith Current trends in business communication “As technology is advancing, so is the world of business communication. A long time ago, businesspeople wrote letters to their clients and meetings held in person. Today’s world of business communication has a much different look. Devices such as personal digital -assistant, and teleconferences are meant to increase productivity and means of communicating with customers. E-mails had become a preferred means of communicating to coworkers and your clients.” “Social media networking officially has crossed over from used socially to an important and viable method of customer relationship management. Using tools like Facebook, blogs, public forums, and wiki sites, businesses can better know how to attract and keep their customers. Customer relationship management begins with acquiring new customers through contact management, sales, and customer satisfaction. Enhancing customer relationship management occurs through excellent business communication and use of customer service tools such as product experts and ease of purchasing. Retaining customers occurs through loyalty and reward. Customer relationship management or databases can notify the business owner of long- term clients and create the ability to receive customers through promotional measures. Streamlining every phase of business communication will always be a trend...
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...Date: December 27, 2011 Subject: Communication Assistance Attached you will find my proposal to implement communication assistance in the housekeeping department. I feel that with this little extra effort on my part, we are able to accomplish this assistance. The housekeeping department currently has many non-English speaking employees. With the communication assistance I have planned out it will not only benefit our department but also the Marriott. With all the hard work it could be a company wide acceptance for a new policy. There is a possibility that when this is complete the other employees could step in and help with defining the process. Doing this as a whole department will make all the employee’s feel like they are a big part of this accomplishment. This will also boost the ego of the department which will enhance customer service. As I have understood you have tried this before but it was not effective. With the hard work that I have put into this we will make it successful for everybody. So with the existing information and new information we have a much better chance of success. Communication Assistance Prepared for Supervisor and Manager Housekeeping Department Prepared by Jennifer Hall Housekeeper December 27, 2011 Table of Contents Executive summary…………………………………………………… 4 Introduction……………………………………………………………5 Poor Communication Benefits…….………………………………….6 Diversity in the workplace a brief history……………………………6 Basic Problems…………………………………………………………7 ...
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...introduces the basics of the communication process including the steps in the communication process and understanding the roles of the listener and the receiver. The readings in Communicating in the Workplace focus on the basics of communication including the various roles, channels, and the importance of the message. The readings in Critical Thinking provid background for the concepts of persuasion, arguments, and critical thinking that are involved in much of communication. This week’s topic, the communication process, is the foundation for the remainder of the course. The Communication Process OBJECTIVE: Explain the steps in the communication process. Resources: Ch. 1 of Communicating in the Workplace, Ch. 1 & 2 of Critical Thinking, and University of Phoenix Material: Communication Process Content • Ch. 1: Communication Concepts of Communicating in the Workplace o Communication Is Important o Communication Defined o Communication Process Model • Sender/Receiver • Encoding • Decoding • Message • Channel • Feedback o Communication Principles • Communication occurs within a context • Communication is unavoidable • Communication occurs at different levels • Communication requires ethical choices • Communication has its limitations o Communication Barriers • Noise • Gaps o Communication and Technology • Ch...
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...Mueller Wireless Technology in the Workplace Wireless technology has become one of the fastest rising staples used in the workplace today. It has impacted the way we all function in the workplace in many different aspects, some positive and some negative. Online, there are articles by Aaron Charles of Demand Media, covering a few different aspects of the effects that wireless technology have on the workplace and the employees of these workplaces. Collaboration, mobilization, security & distractions are some of the effects; they all play a crucial role in the growth and well being of the business based on how they are managed. Positive Effects In the workplace, there are certain amenities that will allow for increased productivity compared to an atmosphere without them. The wireless networks in tandem with the technology that utilizes their benefits such as smartphones, tablets and wireless computers to make communication more efficient. By making it easier to connect with coworkers, there becomes a new array of possibilities that present themselves. The reduction in the amount of travel that is required to get the same amount of work done plays a huge part in all of this, in fact the article states “…the IAAP poll also showed that 86 percent of surveyed execs think that workers will be more accessible for collaboration in the future – even while on vacation.” Telecommunicating has become a phenomenon in the modern workplace that allows workers to work remotely from...
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...Motivation and Organizational Culture Paper May 19, 2012 The role of management in the workplace is a significant part of ensuring the quality of service. The management team should try to help the employees to stay clear from negative issues within the workplace. When issues arise that involve negative issues they should be handled in a professional manner at once so that it does not turn in to something much bigger. The manager’s top responsibility is to ensure that the environment within the workplace is safe and neutral. Other responsibilities for the management team would be to resolve problems as they arise, he or she should not show favoritism, promote effective communication, and help to provide a workplace that is mentally safe for all employees. An effective leader will uphold authority and will have a great affect on others. An effective manager would encourage self-confidence within employees, the will to achieve in the task being done, honesty, and integrity. When the management teams focuses on promoting these positive ethics within the workplace the employees seem to come together as a team with the final result being an effective workplace. Ayame Nakamura, a Japanese immigrant works as a project manager for a pharmaceutical company in California. The management style for this pharmaceutical is confrontational, which interferes with Ayame’s cultural background. People from different cultures are subject to a variety of emotions and actions...
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...Why Communication is needed in the Workplace? Abstract Communication plays a crucial part in the realization of any workplace program or policy and aids as the foundation for healthy workplace practices. In all jobs there are going to be various challenges that people face each and every day. One of the most important is how communication is done in the work place. When there is information that you consider to be important it needs to be conveyed clearly and directly. When you are communicating in the work place, it will be most effective if it is clear, consistent and personal. When possible it should be shared in person so that physical cues like eye contact and body language can communicate your thoughts. Why Communication is needed in the Workplace? Workplace communication is the transmitting of information between one person or group and another person or group in an organization. It can include emails, text messages, voicemails, notes, etc. (Lombardo, 2003). Of all the problems that tend to manifest through the day, many are caused or at least could be prevented by using better communication practices in the workplace. With the upswing of know-how there is no way that all people can communicate effectively the same with everybody and there are a few things that all people can do in order to adjust communication in the work place (Osborne, 2003). For certain employees this can mean that an email is satisfactory and for others a direct communication will...
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...Case 01 Workplace Violence Problem Definition Workplace facing aggression from coworkers or supervisors and this occurred at workplace and causes victims. And the businesses will be embroiled in a legal battle which this affects negatively on the businesses and put the business at the risk. Justification of the Problem Workplace violence has many causes, some of these are related to personal behavior and personal values, and the others are related to business as work under stress for long time without appreciation, lack of communication between managers and team, lack of information and awareness for company values and safety program in addition to the nature and environment of workplace. List of Alternatives 1- Enhance internal communication at workplace. 2- Formal training for antiviolence policies. 3- Security system to protect workplace. Evaluate Alternatives 1- Enhance internal communication at workplace: HR roles; a- HR should select new employees compatible with company values. b- Preparation period announcement should have “employee book “include values, vision, mission of company, rights and obligations of employee with job responsibilities. c- Follow up with manager to insure every points transfer in right way clearly to employee. d- Electronics announcement in main area and branches using monitors to deliver basic information and success of employees all time. Manager’s roles; a- Insure massage and information transfers...
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...ILM Level 3 Award in Leadership and Management: |Centre Number: |R31609 | |Centre Name: |Leeds Metropolitan Institute of Leadership and Management (ILM) Centre | |Student Name: |Alexandra Hunt | |Leeds Met Student ID: |33251825 | |Student Date of Birth: |15/01/1991 | |Student Email Address: |a.hunt2229@student.leedsmet.ac.uk | |Gender: |Female | |Assessment Summary | | | |This task requires...
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...BUSINESS COMMUNICATION TRENDS Business Communication Trends Lorren Rodriguez COM 285 Kathleen Ives November 17, 2011 Business Communication Trends Good communication in business is crucial to the individual’s success and to the business’ success. Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing (Locker & Kienzler, 2008). Business communications play a vital role in a person’s day-to-day activities at work. Business communications help an individual manage his or her daily work activities by allowing the individual to keep in constant communication with employees and clients. The trends that have been seen in the current workplace include the use of e-mail, video conferences and PDA’s. The message types that resulted from these trends are e-mails, instant messages, and text messages. Success in the workplace is dependent on the individual’s ability to communicate with his or her employer and clients. Current Trends in Business Communication Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing. These trends are some of the most popular workplace devices that improve productivity (Locker & Kienzler, 2008). Social-networking sites like MySpace, Facebook, and Twitter are becoming very popular networking sites for business. “These networking sites allow users to post a profile, blog, or useful links...
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...• Business Communication Trends Paper Ann Coward University of Phoenix COM/285 – Business Communications Professor: Daniel Cleary September 1, 2010 • Business Communication Trends Paper Business practices, communication and technology is changing at a rapid pace. Successful businesses rely on effective communication to sustain itself. Gone are the days of writing business letter, sending memos, and mailing correspondences. With offices going green and paperless new technological trends include e-mail, interactive video and teleconferencing, and social electronic networking. It becomes essential to know how to communicate using these trends and still maintain basic corporate etiquette and decorum such as tone, wording, organizing information, spelling, and grammar. In this paper I will outline the role business communication play in my day-to-day activities at work, how it helps to manage daily activities, visible trends in the workplace, and the message types that are a results of these trends. Business communication play the most important role in day-to-day activities at work by cohensively linking coworkers, managers, and executives. The moment one enters the office, the tone of greeting sets the temperature for the day’s activity. A vibrant and positive greeting is more inviting than a faint mumbling acknowledgement. Working in a multicultural organization, requires employee to be mindful and respectful in communicating across...
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...Business Communication Myra Holmes COM/285 July 11, 2011 Hector Fulgencio Business Communication Concepts Life is changing faster than can be imagined and the way we do business is changing as well. Today’s flourishing business community communicates through the continual advancement of changing technology. The major component of running a successful business is excellent communication. In this paper, the role of business communication in day-to-day activities, the communication trends in the workplace, and the results of these trends will be explored. Effective communication skills play a key role in the outcome of day-to-day activities in both the workplace and in your personal life. Effective communication is a priceless trait that can help a person’s business career flourish. Employers know that they benefit from hiring employees with the ability to communicate well. With unemployment at a all time high it is beneficial for job seekers to refine their communication skills, especially since communication is essential in virtually all areas of today’s business world. In my day-to-day activities, the role of business communication helps me with discipline by providing me the ability to stay on track and complete projects without being distracted throughout the course of the day. I am able to take advantage of diverse opportunities, enjoy life, and still be productive. Email for me is one of the best tools ever invented because it assists...
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...Motivation, Stress, and Communication Chantey Strayer University BUS520 June 12, 2012 DR. Edward Olanrewaju Abstract In the paper discussed will be a description of a chosen position with a desired company. Described will be ways that goal setting could be used to motivate performance after filling a position. In the paper analyzed will be the reactions to situations and discussed will be the steps that can be taken to manage the stress associated with the new position. Presented will be how to address nonverbal and cultural barriers to communication. The company researched will be Lincoln Financial Group which is a diversified financial services organization with a strong focus on four core business areas- life insurance, annuities, defined contribution, and group protection; and three distribution platforms- wholesales, retail, and worksite. Create a brief job description for a position within the company you research that you would like to fill. The brief job descripition I have put together is as follows: HR generalist will partner with the Group Protection business function and develop and execution of HR strategies to support business goals and objective. Some of the HR focus and initiatives for this role will include HR organizational development, policies / processes, talent Primary Responsibilities include (Lincoln Financial Group , n.d.): * Provide HR support and guidance to Group Protection clients. * Implement organizational development process...
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