...The role of effective communication in the managing of Information technology projects Project Management III (IS3A) – Communication Assignment 2 Bradley Isaacs (197019226) Dr Pineteh August 2010 The role of effective communication in the managing of Information technology projects Project Management III (IS3A) – Communication Assignment 2 Bradley Isaacs (197019226) Dr Pineteh August 2010 ------------------------------------------------- Table of contents Abstract 3 Introduction 3 Management of conflict 5 Management of meetings 6 Dissemination of project briefs 8 Team dynamics 10 Conclusion 11 Reference list 12 Abstract Communication forms the communal aspect of managing information technology projects. The effectiveness of this facet can be the determinative factor for many project successes therefore a failure to communicate effective is often the greatest threat to the positive outcome of the project. This paper identifies and discusses aspects that play a pivotal role when communicating in an information technology project environment. Key aspects discussed include the implications for team dynamics, management of conflict and dissemination of project briefs. The management of meeting and how this can promote team dynamics in a project team. Introduction From the beginning of an information technology project, up to the completion thereof, various important roles...
Words: 2673 - Pages: 11
...report on the effectiveness and limitation of implementing and managing a Project Management Methodology. Project Methodology achieve benefits of business, produce, improve products, services, design and develop systems, and invest in company infrastructure through project activities (Davies & Hobday, 2005; Shenhar & Dvir, 2007). Standardizing these project activities by means of formalized, generic PMMs (Gunnarson, Linde, & Loid, 2000). It improves project performance by means of ensuring successful management, development, and delivery of information technology. Project remains the top priority of most organization (Yardley, 2002; Wysocki, 2007; Standish Group, 2010). Project management methodologies (PPMs) are frequently adopted with the aim of increasing project efficiency and effectiveness, embracing methods of planning, organising, controlling, directing and reporting. It creates structures for responsibility and accountability of project resources. The structure created involves appointing a project manager who carries vital responsibility on the initializing, implementing and management of the project in Cassdav Resources Limited which is in the Information Technology sector to attain its goals. The PMM is a requirement for project planning, including risk assessment, cost estimation, forecasting and economic evaluation. It can fit in any project type, designed and implemented to regulate project management processes in order to keep a focus on other critical...
Words: 2637 - Pages: 11
...Introduction Information technology implementation is the basic requirement of emprises now days. Information security (IS) is important to secure this system and ensures the balance in information risk and information control. “Principles of Information Security, 4th Edition” is the book which provides balance information about information security in modern enterprises, risk management, security technology and Information security professionals with their roles in managing risk in information security (Whitman & Mattord, 2011). The study of this book makes us capable to evaluate the top five IS professionals and their respective roles in information security. Top Five IS Professionals and Their Roles and Responsibilities In top five IS professionals Chief Information Officer (CIO). CIO is the leading IS professional as he led other on the way to adopt the strategies to mitigate Information risks in order to manage the information system of the company. The main responsibility of CIO is to guide the chief executive officers and president of the company in information management matters and advise them in order to take effective decisions to implement information security system (Siponen, 2000). The leading position and decision making power of CIO make it capable to take important information management decisions. This is the major reason to rank him as the fist important IS professional. Chief Information Security Officer (CISO) is the second most important IS professional...
Words: 587 - Pages: 3
...Effective Communication “The effect of organizational structure on managerial communications is an important feature for management to consider as they perform their daily operations with staff and other levels of management.” Schermerhorn, J. R., & Lombardi, D. N. (2007). There are several types of structures used today in the health care organizations; and these different structures allow for various ways of managing groups of people or individuals to perform tasks to complete projects. The structures that are used will vary on the managers that are overseeing these groups or individuals. The structures used are based on the experience, knowledge and capability of the team and it is possible to use more than one structure in the managerial duties such as the matrix structure. The matrix structure is a structure which “combines elements of both the functional and divisional structures. The goal is to combine the advantages of each, while minimizing disadvantages. A matrix structure uses permanent cross-functional teams to integrate functional expertise with a divisional focus. Workers in a matrix structure belong to at least two formal groups at the same time—a functional group and a product, program, or project team. They also report to two bosses —one within the function and the other within the team. The cross-functional team members work closely together to share functional expertise and information to solve problems in a timely manner.” Schermerhorn, J...
Words: 980 - Pages: 4
...or pass them by will perceive change negatively. But those who are proactive seek to understand change and embrace it; the idea of something new is positive, exciting and uplifting. Organisations that have realized the inevitability of change have accepted the onerous tasks of managing it. This unchallengeable fact may have been the reason behind the craving by many to understand change, as a phenomenon from wider and deeper perspectives. Consequently, this perhaps, has attracted to the field of management, a flood of change theories and practices. Peter Drucker defined Management as a multipurpose organ that manages a business, managers, workers and work, while Peterson and Plowman defined Management as the process by which purpose and objectives of a particular human group are determined, clarified and effectuated. According to Harold Koontz, "Management is the art of getting things done through others and with formally organised groups." F.W. Taylor defined Management as” the art of knowing what you want to do and then seeing that they do it in the best and the cheapest way." Nowhere in the world economy has change made such great impacts as it has done in the information and communication technology (ICT) in the last two decades when it permeated every...
Words: 5051 - Pages: 21
...enterprise-wide/ERP projects M ARY SUM NER School of Business, Southern Illinois University, Campus Box 1106, Edwardsville, IL 62026, USA The purpose of this study was to identify the risk factors in implementing traditional management information systems projects, describe the risk factors associated with enterprise-wide/ERP (enterprise resource planning) projects and identify the risk factors in ERP projects which are unique to these projects. Some of the unique challenges in managing enterprise-wide projects which were highlighted through the ndings included the challenge of re-engineering business processes to ‘ t’ the process which the ERP software supports, investment in recruiting and reskilling technology professionals, the challenge of using external consultants and integrating their application-speci c knowledge and technical expertise with existing teams, the risk of technological bottlenecks through client-server implementation and the challenge of recruiting and retaining business analysts who combine technology and business skills. Introduction In the past few years many organizations have initiated enterprise-wide/ERP (enterprise resource planning) projects using such packages as SAP, Peoplesoft and Oracle. These projects often represent the single largest investment in an information systems (IS) project in the histories of these companies and, in many cases, the largest single investment in any corporatewide project. These enterprise-wide/ERP projects bring about...
Words: 6286 - Pages: 26
...and Managing Stakeholders Successful implementation of any organizations project depends mainly on involving the support of the stakeholders. Stakeholders are individuals (customer, patient, sponsors, vendors, and employees) or organizations that have a vested interest in the success of the business (Corporation for National and Community Service, n.d.). Without stakeholders support IT projects can run into many problems that can result in failure (eHealth Initiative (EHI), n.d.). When stakeholders are allowed to have input from the project start, then the project can be implemented more efficiently (EHI, n.d.). There are many different stakeholders with unique role that ensure the organizations project success (Wager, Lee, & Glaser, 2010). Stakeholders Before the initiation of any project, it is critical to identify those individual that will be most impacted by the project (Corporation for National and Community Service, n.d.). There are many stakeholders within a health care organization that must work towards one shared goal (Abbot, 2013). Key stakeholders in a health organization are consumers/patients, providers, clinical managers and senior leadership just to name a few (HRSA, n.d.). It is also important for each stakeholder to know their roles and responsibilities, how the system will affect them, and the benefit offered (HRSA, n.d.). Stakeholders Roles and Responsibilities The key stakeholders in a health care organizations information technology are...
Words: 910 - Pages: 4
...made leaders organize work in new ways. Teams account for one new way of organizing work and reaching organizational goals. Likewise, globalized markets have made leaders search for new solutions to meet the needs of customers. In consequence, organizations strive for competitive advantages through downsizing, subcontracting, joint ventures, strategic alliances, and other collaborative and network-based alternatives which are typically facilitated by virtual teams. Virtual teams are geographically and organizationally dispersed teams that function over time zones. Due to such dispersion, physical contact in virtual teams is reduced or lacking altogether which means that collaboration is enabled by IT-solutions such as computerbased communication. This kind of electronically facilitated team work is known to imply opportunities as well as challenges for today’s global e-leaders. Research on virtual teams suggests that organizational success greatly depends on leadership. However, it remains unclear what kind of leaders, and more specifically, which leadership skills, behaviors or practices...
Words: 7168 - Pages: 29
...THE BRITISH COMPUTER SOCIETY Case Study of Successful Complex IT Projects AUGUST 2006 Case Study of Successful, Complex IT Projects Table of Contents Executive Summary .......................................................................................................3 Introduction....................................................................................................................5 Background to the study ............................................................................................5 The complexity of IT projects....................................................................................6 Part I: Research Methodology .....................................................................................11 Part II: Case Description..............................................................................................14 eCourier company background ................................................................................14 eCourier industry background..................................................................................16 eCourier technological issues ..................................................................................16 LogicaCMG company background..........................................................................17 LogicaCMG industry background ...........................................................................18 LogicaCMG technological issues ...............................
Words: 18415 - Pages: 74
...Chapter 1: Introduction to Project Management TRUE/FALSE 1. Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries. ANS: T Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries. Today’s project management involves much more, and people in every industry and every country manage projects. PTS: 1 DIF: Difficulty: Easy REF: p.2 OBJ: LO: 1-1 NAT: BUSPROG: Technology TOP: Introduction KEY: Bloom's: Knowledge 2. A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not. ANS: F Projects are different from operations in that they end when their objectives have been reached or the project has been terminated. PTS: 1 DIF: Difficulty: Moderate REF: p.4 OBJ: LO: 1-2 NAT: BUSPROG: Analytic TOP: What is a Project? KEY: Bloom's: Comprehension 3. Every project should have a well-defined objective. ANS: T A project has a unique purpose. Every project should have a well-defined objective. PTS: 1 DIF: Difficulty: Easy REF: p.6 OBJ: LO: 1-2 NAT: BUSPROG: Analytic TOP: What is a Project? KEY: Bloom's: Knowledge 4. Projects should be developed in increments. ANS: T A project is developed using progressive elaboration. Projects are often defined broadly...
Words: 7714 - Pages: 31
...CHAPTER 1 INTRODUCTION TO PROJECT MANAGEMENT LEARNING OBJECTIVES After reading this chapter, you will be able to: • Understand the growing need for better project management, especially for information technology projects • Explain what a project is, provide examples of information technology projects, list various attributes of projects, and describe the triple constraint of project management • Describe project management and discuss key elements of the project management framework, including project stakeholders, the project management knowledge areas, common tools and techniques, and project success • Discuss the relationship between project, program, and portfolio management and the contributions they each make to enterprise success • Understand the role of the project manager by describing what project managers do, what skills they need, and what the career field is like for information technology project managers • Describe the project management profession, including its history, the role of professional organizations like the Project Management Institute (PMI), the importance of certification and ethics, and the advancement of project management software 2 OPENING CASE Anne Roberts, the Director of the Project Management Office for a large retail chain, stood in front of 500 people in the large corporate auditorium to explain the company’s new strategies. She was also broadcasting to thousands of other...
Words: 16882 - Pages: 68
...Human resources management main role in information technology Project management Hamed Tohidi Reference Tohidi, H. (2011). Human Resources Management main role in Information Technology project management. Procedia Computer Science, 3, 925-929. Purpose The purpose of this article is to emphasize the role of human resource management in information technology projects as one of the effective factors that leads to successful projects. The author includes information about project manager responsibilities, factors that effect on the success of project management and method of research. The conducted survey has been issued to priories the human resource management three aspects which are individual factors, job-related factors and organizations factors. Those three factors have been prioritized based on questionnaire which took place on an information technology department in government agency. Key Information The project manager Due to the rapid development of information technology projects, the social and human resources management been effected negatively. Project managers are responsible to create new strategies to improve performance, prevent possible risks, and make decisions. Because of that, managers share these responsibilities with the human resource management professionals taking an account of several concerns. Those considerations are related to main strategies and project planning with human resource management principles and their timely implementation...
Words: 1079 - Pages: 5
...Project Plan Project Name: Project Management Improvement Project Example Prepared By: Name1 - Project Manager Title: Project Manager Date: March 7, 2007 Project Plan Approval Signatures Project Name: Project Management Improvement Project Manager _______________________________________ __________________ (Signature) (Date) Name1 - Project Manager DoIT Project Manager Division of Information Technology – Systems Engineering and Operations Project Sponsor _______________________________________ __________________ (Signature) (Date) Name2 - Project Sponsor DoIT Process Manager Division of Information Technology – CIO Office Executive Sponsor _______________________________________ __________________ (Signature) (Date) Name3 - Executive Sponsor Associate CIO Division of Information Technology – CIO Office Document Change Control The following is the document control for revisions to this document. Version Number Date of Issue Author(s) Brief Description of Change V1.0 July 2005 Name1 - Project Manager Approved version. Definition The following are definitions of terms, abbreviations and acronyms used in this document. Term Definition CIO Chief Information Officer DoIT Division of Information...
Words: 855 - Pages: 4
...MANAGING INFORMATION A critical evaluation of the importance & impact of Information & Knowledge Management systems, with an in-depth focus on relevant organizational issues. ------------------------------------------------- Course: LSBF - Online MBA - Module: Managing Information ------------------------------------------------- Submission Date: 4th Nov 2011 Presented By: Meenakshi Srinivasan (I043470) 1. AN INTRODUCTION TO INFORMATION MANAGEMENT “Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.” - Bill Gates, Co-Founder of Microsoft Corporation Today we are in the pinnacle of the technology age where swift technology innovations are transforming the global business landscape every second of the day. For businesses and corporations “To win it – they have to be in IT”. Information Technology (IT) has revolutionized every aspect of business and it evident in the way the world works - using high-speed Internet connections for e-mail and information gathering, portable computers connected to wireless networks, smart phones & hybrid handheld devices delivering instant connectivity and computing power to an increasingly mobile and global workforce. Information technology has become the largest component of capital investment for firms in the United States and many industrialized societies. In 2005, U.S. firms alone spent...
Words: 4152 - Pages: 17
...AS/NZS ISO 31000:2009 Accessed by UNIVERSITY OF TECHNOLOGY SYDNEY on 27 Feb 2012 Risk management— Principles and guidelines AS/NZS ISO 31000:2009 This Joint Australian/New Zealand Standard was prepared by Joint Technical Committee OB-007, Risk Management. It was approved on behalf of the Council of Standards Australia on 6 November 2009 and on behalf of the Council of Standards New Zealand on 16 October 2009. This Standard was published on 20 November 2009. The following are represented on Committee OB-007: Australian Computer Society Commerce Commission New Zealand Committee IT-012 Department of Education and Early Childhood Development Victoria Emergency Management Australia Engineers Australia Environmental Risk Management Authority New Zealand Financial Services Institute of Australia The Institute of Internal Auditors – Australia Institution of Professional Engineers New Zealand International Association of Emergency Managers La Trobe University Law Society of New South Wales Massey University Minerals Council of Australia Ministry of Economic Development (New Zealand) New Zealand Society for Risk Management Risk Management Institution of Australasia The University of New South Wales University of Canterbury New Zealand Accessed by UNIVERSITY OF TECHNOLOGY SYDNEY on 27 Feb 2012 Keeping Standards up-to-date Standards are living documents which reflect progress in science, technology and systems. To maintain their currency, all Standards...
Words: 10615 - Pages: 43
