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THE IMPACT OF OVERPOPULATED BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT GRADUATES TO ENTER FILIPINO HOTELIER’S WORLDWIDE INDUSTRY

In Partial Fulfillment for the degree of Bachelor of Science in Hotel and Restaurant Management

Rostum B. Ercia Vryan Carlos D. Pombo Aaron Finn C. San Diego

S.Y. 2015-2016

CHAPTER 1 THE PROBLEM AND ITS BACKGROUND INTRODUCTION History of Hospitality 1800’s: Savoy Hotel opened with Cesar Ritz as the General Manager Delmonico’s Steak House opens in NYC Travel boomed after WWII Cross continental travel / Trans-Atlantic flights Eisenhower Interstate System 1960’s and Beyond: Mass tourism, package travel, growth in chain restaurants and hotels. Defined as the friendly reception and treatment of guests or strangers; the quality of receiving and treating guests and strangers in a warm, friendly way Derived from the French word Hospice: to provide for the weary; to take care of those travelling Many cultures embrace hospitality India: “The guest is God” principal South Central Asia. Many Facets of the Hospitality Industry Lodging Industry Cruising Industry Restaurant Industry Tourism Recreation and Attractions Clubs Gaming and Entertainment Meetings, Conventions, Events and Expositions. As PWU envisioned “a university that develops individuals through excellence in teaching, dynamic and relevant research, and responsive service supported by evolving technology for global competence” with its mission to have “An enduring commitment to prepare the learner to continuously search for knowledge through a holistic education which treasures heritage and is imbued with the core values of personal integrity and spirituality, family solidarity and communication and participation” , we the students of this institution are challenged to make this a reality. The Bachelor

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