...CARIBBEAN EXAMINATIONS COUNCIL CARIBBEAN ADVANCED PROFICIENCY EXAMINATION (CAPE) CARIBBEAN STUDIES For Self-Study and Distance Learning This material has been developed for The Caribbean Examinations Council (CXC) With assistance from The Commonwealth of Learning (COL) Copyright © 2004 CXC/COL Prepared by Dr Jennifer Mohammed Mr. Samuel Lochan Dr. Henderson Carter Dr. David Browne CARIBBEAN STUDIES TABLE OF CONTENTS Study Guide 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Titles Society, Culture and the Individual Geography, Society and Culture History, Society and Culture Cultural Diversity in Caribbean Society and Culture Impact of Societal Institutions on Caribbean People Caribbean - Global Interaction Concepts and Indicators of Development Contribution of Sports to Development in the Caribbean Regional Integration and Development Factors Promoting or Hindering Development Intellectual Traditions The Mass Media Social Justice Investigating Issues in the Caribbean Pages 1 – 21 22 – 51 52 – 87 88 – 116 117 – 146 147 – 170 171 – 187 188 – 195 196 – 207 208 –222 223 – 247 248 – 255 256 – 262 263 – 303 INTRODUCTION Purpose The Caribbean Examinations Council (CXC), in collaboration with the Commonwealth of Learning (COL), has developed Self-Study Guides for a number of Caribbean Secondary Education Certificate (CSEC) and Caribbean Advanced Proficiency Examination (CAPE) subjects. The main purpose of the Guides is to provide both in-school and out-of-school...
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...express the end points towards the direct effortsof the project. The business consultant's communication plan should be outlined to help the client and the organization to communicate successfully and meet the core organizational objectives. The components include but not limited to help the organization achieve their overall objectives, engage adequately with stakeholders, deliver and demostrate the success of your project, ensure to the client and stakeholders you understand their business, and if necessary change behaviour and perceptions where necessary. One of the advantages of a communication plan it helps with communication between staff members, and helps to manage, create, and sustain organizational opertions. Sometimes if the business consultant does not establish a communication plan with the client many projects have problems and are not successful. Week Five Discussion Question 2 What are some strategies for building an emotional commitment to engagement on the part of the client? Which of these strategies are going to be the most effective for your project? Why are these strategies the most effective? In my opinion, some of the strategies for building an emotional commitment to engagement on the part of the client includes but not limited to trust, commitment, raise a sense of awareness, and a cooperative approach. In dealing with conflict remaining netural is important in many situations involving the client and staff members. As well as...
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...VALUES (Core values and guiding principles) - Strategies, plans, philosophies, company regulation, working method, company’s goal - They require everyone to obey ENACTED VALUES Values and norms that are actually exhibited or converted into employee behavior) 2) OBSERVABLE ARTIFACTS Dress, acronyms, awards, myths, stories, ceremonies, ways of communicating 3) BASIC ASSUMPTIONS Actions inconceivable in a certain culture (unsafe behavior, refusal to learn languages,…) Outcomes associated with Culture: * Attitudes and Behaviors * Job Satisfaction * Commitment * Intentions to stay in the company * Quality of communication Four Functions of Organizational Culture: Establish who the company is and what it stands for, to drive energy around that is really important to promote social system stability and to shape behavior by helping members make sense of their surroundings. Understanding Organizational Culture: Sustainability and Values: - Sustainability is not just about conserving resources for future generations; there are many elements to sustainability which are laden in values where no amount of conservation or cleaner production will help. - Sustainability is all about social justice, human rights, community involvement, work place health and safety, ethics, racism and governance. This is because values are always the foundation of our policies and procedures,...
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...management training is aimed at changing individual behavior, whereas OD is focused on the larger goal of developing an organization-wide improvement in managerial style. OD uses many different techniques and no single technique represents the OD discipline. 3. Identify and demonstrate the uses of the psychological contract. Answer: Psychological contract involves the expectations on the part of individuals and organizations to which they belong or in which they take part (i.e., work). Each side must understand that such a “contract” exists and that unless these expectations are met, there will be conflict. 4. Explain the difference between pivotal and peripheral norms. Answer: Pivotal norms are essential to accomplishing the organization’s objectives. Peripheral norms support and contribute to the pivotal norms but are not essential to the organization’s objectives. 5. Explain three basic responses an individual may have to socialization. Answer: Socialization is the process that adapts employees to the organization’s culture....
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...concerned scholars since the time of ancient Greece. Until modern times, however, the topic was usually subsumed under other disciplines and taken for granted as a natural process inherent to each. In 1928 the English literary critic and author I.A. Richards offered one of the first--and in some ways still the best--definitions of communication as a discrete aspect of human enterprise: Communication takes place when one mind so acts upon its environment that another mind is influenced, and in that other mind an experience occurs which is like the experience in the first mind, and is caused in part by that experience. Richards' definition is both general and rough, but its application to nearly all kinds of communication--including those between humans and animals (but excluding machines)--separated the contents of messages from the processes in human affairs by which these messages are transmitted. More recently, questions have been raised concerning the adequacy of any single definition of the term communication as it is currently employed. The American psychiatrist and scholar Jurgen Ruesch has identified 40 varieties of disciplinary approaches to the subject, including architectural,...
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...audience? Module Summary Assignments for Module 2 Polishing Your Prose: Comma Splices 02Locker_mod02.indd 18 Adapting Your Messages to Your Audience Learning Objectives After reading and applying the information in Module 2, you’ll be able to demonstrate Knowledge of LO1 LO2 LO3 LO4 The audiences who may evaluate your business messages The variables of the communication process The importance of adapting your message to your audience Audience analysis Skills to LO5 LO6 Analyze your audience when composing messages Begin to shape the content, organization, and form of your messages to meet audience needs 12-12-20 9:37 PM Adapting Your Messages to Your Audience MODULE 2 19 Employability Skills 2000+ Checklist Module content builds these Conference Board of Canada Employability Skills 2000+ Communicate Be Adaptable Think and Solve Problems Learn Continuously Demonstrate Positive Attitudes and Behaviours Work with Others Audience analysis is fundamental to the success of any message: to capture and hold an audience’s attention, and to motivate readers and listeners, you must shape your message to meet the audience’s interests, and needs. LO1 Who is My Audience? Your audience may include many people. In an organizational setting, a message may have five audiences. 1. The initial audience—your supervisor or the client, for example—receives the message first and routes it to other audiences....
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...B) Assessment C) Conflict D) Negotiation E) Collective bargaining Answer: C 2) Conservationists have had a perpetual conflict with the government of the United States over the fast and rampant depletion of the earth's natural resources. They argue that the United States must reduce its consumption level significantly to rectify this problem. Which of the following, if true, would most strengthen the conservationists' argument? A) The United States has been conserving forests for several years. B) Most countries have not taken any measures to reduce their consumption levels of natural resources. C) There are several countries that have more requirements for resources than the United States. D) The United States accounts for one-third of the total world resource consumption. E) New resource deposits are constantly being discovered. Answer: D 3) According to the traditional view of conflict, all conflict is ________. A) harmful and must be avoided B) natural and helps generate discussion C) necessary and improves creativity of a group D) healthy and improves productivity E) rational and cannot be avoided Answer: A 4) According to the ________ view of conflict, conflict can be a positive force in a group and some conflict is absolutely necessary for a group to perform effectively. A) resolution focused B) traditional C) managed D) interactionist E) transactional Answer: D 5) According to the interactionist's perspective, a group that functions without conflict is ________...
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... Name: Date Issued: 6th May 2013 3815 (excluded table of contents) | | | | | Assessment 3 * LETTER OF TRANSMITTAL TALENTWORK Executive Search & Human Capital Consulting Dr Jasvir Kaur Monash University Level 8 Building N 900 Dandenong Road PO Box 168 Caufield East, Victoria 3145 Australia Telephone: +603 9876 9990 Email: talentwork.com.au 6th May 2013 Dear Dr Jasvir Kaur, As requested we hereby submit this analysis report for Domino. In this report, we have reviewed the nature of Domino’s crisis, root reason for this event, the impact of the event on the whole corporate as well analysis of Domino’s reactions and response. At last, we provide recommendations regarding with this issue and expected future outcome. We would like to express our sincere thanks for your guidance and support during the process of compiling this report. If you have any queries, please do not hesitate to contact us. Thank you. Yours sincerely, Du Mengting, Haolin Huang, Cheong Wai Yee, Lu Li, Xiaodan Wang Table of Contents LETTER OF TRANSMITTAL 1 EXECUTIVE SUMMARY 3 PART A 5 1.0 Timeline of Major Events 5 2.0 Social Media Effects 6 3.0 Root causes of the Domino’s Pizza issues 7 4.0 A discussion of the major stakeholders affected 8 PART B 10 5.0 Things that Domino’s Pizza need to say or do in relation to the crisis 10 6.0 When Domino’s Pizza should respond to the public 11 7.0 Interventions...
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...ORGANIZATIONAL BEHAVIOR Delta Publishing Company 1 Copyright © 2006 by DELTA PUBLISHING COMPANY P.O. Box 5332, Los Alamitos, CA 90721-5332 All rights reserved. No part of this book may be reproduced in any form or by any means, without permission in writing from the publisher. 2 TABLE OF CONTENTS CHAPTER 1 An Introduction to Organizational Behavior CHAPTER 2 Managing People and Organizations CHAPTER 3 Motivation CHAPTER 4 Work-Related Attitudes CHAPTER 5 Organizational Communication and Power CHAPTER 6 Groups and Teams in Organizations CHAPTER 7 Leadership CHAPTER 8 Prosocial Behavior, Cooperation Conflict, and Stress CHAPTER 9 Making Decisions in Organizations CHAPTER 10 Culture, Creativity, and Innovation CHAPTER 11 Designing Effective Organizations CHAPTER 12 Managing Organizational Change and Development GLOSSARY 3 CHAPTER 1 AN INTRODUCTION TO ORGANIZATIONAL BEHAVIOR LEARNING OBJECTIVES After reading this chapter you will be able to: • Define organizational behavior. • Trace the historical roots of organizational behavior. • Discuss the emergence of contemporary organizational behavior, including its precursors, the Hawthorne studies, and the human relations movement. • Describe contemporary organizational behavior—its characteristics, concepts, and importance. • Identify and discuss contextual perspectives on organizational behavior. What is an organization? An organization is defined as a collection of people who work together to achieve a wide variety...
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...ORGANIZATIONAL BEHAVIOR Delta Publishing Company 1 Copyright © 2006 by DELTA PUBLISHING COMPANY P.O. Box 5332, Los Alamitos, CA 90721-5332 All rights reserved. No part of this book may be reproduced in any form or by any means, without permission in writing from the publisher. 2 TABLE OF CONTENTS CHAPTER 1 An Introduction to Organizational Behavior CHAPTER 2 Managing People and Organizations CHAPTER 3 Motivation CHAPTER 4 Work-Related Attitudes CHAPTER 5 Organizational Communication and Power CHAPTER 6 Groups and Teams in Organizations CHAPTER 7 Leadership CHAPTER 8 Prosocial Behavior, Cooperation Conflict, and Stress CHAPTER 9 Making Decisions in Organizations CHAPTER 10 Culture, Creativity, and Innovation CHAPTER 11 Designing Effective Organizations CHAPTER 12 Managing Organizational Change and Development GLOSSARY 3 CHAPTER 1 AN INTRODUCTION TO ORGANIZATIONAL BEHAVIOR LEARNING OBJECTIVES After reading this chapter you will be able to: • Define organizational behavior. • Trace the historical roots of organizational behavior. • Discuss the emergence of contemporary organizational behavior, including its precursors, the Hawthorne studies, and the human relations movement. • Describe contemporary organizational behavior—its characteristics, concepts, and importance. • Identify and discuss contextual perspectives on organizational behavior. What is an organization? An organization is defined as a collection of people who work together to achieve a wide variety...
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...Higher Sociology Understanding Human Society 1 Acknowledgements SFEU (Scottish Further Education Unit) gratefully acknowledges the contribution made to this publication by Learning and Teaching Scotland who have granted permission to use material previously produced by Higher Still Development Unit. SFEU also thanks SQA for permission to reproduce parts of the Arrangement documents. Copyright statement Documents on NQ Online can be downloaded free. However, where the publications are the copyright of Learning and Teaching Scotland, educational establishments in Scotland may reproduce them in whole or in part provided that the source is acknowledged and that no profit accrues at any stage. Other users of these publications should contact Learning and Teaching Scotland before reproducing any of them. Please note all rights held by the former Higher Still Development Unit continue to be held by Learning and Teaching Scotland. Contents Statement of Standards 3 Guide to Learning and Teaching Pack 7 Introduction to the Unit and Learning and Teaching Approaches 8 Class stratification 9 Recommended reading and recommended websites for class stratification 10 Introduction to social stratification 11 Class stratification 15 Functionalist theory of class stratification 24 Summary of functionalism ...
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...therefore, to understand how organizations function and the influences which they exercise over the behaviors of people. 1.2. The behavior of people Organizational Behaviour is concerned with the study of the behavior of people within an organizational setting. It involves the understanding, prediction and control of human behavior. There is a close relationship between Organizational Behaviour and management theory and practice. The behavior of people, however, cannot be studied in isolation. It is necessary to understand interrelationships with other variables which together comprise the total organization. To do this involves considerations of interactions among the formal structure , the task to be undertaken , the technology employed and the methods of carrying out work, the process of management and the external environment . The study of O B embraces therefore the understanding of : * The behavior of people , * The process of management ; * The organizational context in which the process of management takes place ; * Organizational processes and execution of work , and * Interactions with external environment of which the organization is part. 1.3. Influences on behavior in organizations The variables outlined above provide parameters within which a number of interrelated dimensions can be identified: the individual, the group, the organization and the environment, which collectively influence behavior in work...
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...Illustration, layout and design copyright © 2008 by John N. Bailey. Under Australia's Copyright Act 1968 (the Act), except for any fair dealing for the purposes of study, research, criticism or review, no part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without prior written permission from John N. Bailey. All inquiries should be directed in the first instance to the publisher at the address below. Copying for Education Purposes The Act allows a maximum of one chapter or 10% of this book, whichever is the greater, to be copied by an educational institution for its educational purposes provided that that educational institution (or the body that administers it) has given a remuneration notice to JNB Publications, Disclaimer All reasonable efforts have been made to ensure the quality and accuracy of this publication. JNB Publications assumes no responsibility for any errors or omissions and no warranties are made with regard to this publication. Neither JNB Publications nor any authorised distributors shall be held responsible for any direct, incidental or consequential damages resulting from the use of this publication. To Order this Publication This publication can be ordered in a wire bound format or as an electronic copy for unlimited copying and editing in an RTO. For distribution details, please visit our website at www.jnbweb.com. or email me at johnb@jnbweb.com...
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...ORGANISATIONAL BEHAVIOUR MBA 1.2 ORGANISATIONAL BEHAVIOUR SYLLABUS UNIT 1 Introduction to Organisational Behaviour, Meaning; Elements; Need; Approaches; Models; Global scenario. UNIT 2 Individual Behaviour; Personality; Learning; Attitudes; Perception; Motivation; Ability; Their relevant organizational behaviour. UNIT 3 Group dynamics; Group norms; Group cohesiveness; Group Behance to organizational behaviour. UNIT 4 Leadership Styles; Qualities; Organisational communication; Meaning importance, process, barriers; Methods to reduce barriers; Principle of effective communication. UNIT 5 Stress; Meaning; Types; Sources; Consequences; Management of stress. Power and Politics; Definition; Types of Powers; Sources; Characteristics; Effective use of Power. UNIT 6 Organisational Dynamics; Organisational design; Organisational effectiveness; Meaning, approaches; Organisational culture; Meaning, significance; Organisational Climate; Implications on organizational behaviour. Organisational Change; Meaning; Nature; Causes of change; Resistance of change; Management of change; Organisational development; Meaning; OD Interventions. REFERENCE BOOKS 1. Fred Luthans, Organisational Behaviour, McGraw Hill Book Co., 1995. 2. Stephen P. Bobbins, Organisational Behaviour, Prentice Hall, 1997. 3. Keith Davis, Human Behaviour at Wor/c,.-M.cGraw Hill Book Co., 1991. 4. Gregory Moorehead and R.S. Griffin, Organisational...
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...Analytical Writing ISSUE Essay Topic - 1 "Important truths begin as outrageous, or at least uncomfortable, attacks upon the accepted wisdom of the time." GRE AWA Analytical Writing ISSUE Essay Sample Solution – 1 “The opposite of a correct statement is a false statement. But the opposite of a profound truth may well be another profound truth.” ― Niels Bohr[->0] This is a proven fact that truth is the initial stage of progress. However, it is also believed that truth always starts away from the traditions and conventions. Therefore, people consider truths as attacks upon their beliefs, which people are following from ages. Truth also means some new facts that are unknown to us. People do not want to deviate from the facts, which they have learnt from their ancestors, and it is true to say that shedding ones dogmas is often difficult. They feel that it is an attack on their wisdom. If we look at the history of the world, we will find many examples where truth has generated commotions in the society. Different people have different views about the existence of God, life after death and origin of earth etc. For example, people took a long time to accept that the earth is round. Religious leaders and clergymen opposed this idea as it was against what they were teaching. Similarly, when Polish astronomer, Copernicus discovered that the earth goes round the sun and not vice versa, he was opposed by churches for many years. In fact he and his supporters were convicted for...
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