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Tommy

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Submitted By sherlock23
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I. Viewpoint.
I am using the point of view of Tom Brewster who is the newly promoted assistance product manager.

II. Statement of Problem
The situation happened with the Vice President of the company might lead to hostility or lack of respect between Tom Brewster’s staff and himself.

III. Objective
The objective of the study is to gain respect among the subordinates without inflicting another conflict with his staff and superiors.

IV. Areas of Consideration * Tom Brewster is one of the field sales managers of Major Tool Works, Inc. who was promoted to his first headquarters assignment as an assistance product manager for a group of product which is relatively unfamiliar. * The product manager who is the immediate superior of Brewster is not present at the time of meeting. * Tom Brewster was invited by Jeff Reynolds who is the director of marketing to the meeting to help orient him of his new job. * The presiding officer of the meeting, Mr. Nick Smith , who is known with his reputation of bluntness ask a series of questions to the managers that Tom Brewster honestly confessed that he didn’t know the answers. * After the meeting, Mr. Smith realized that he was too harsh on Tom Brewster so he asks Jeff Reynolds about his actions in the meeting. * Mr Nick Smith telephoned his secretary to call Tom Brewster and ask him to report to his office. He then apologized to Tom and told him about his expectations three months from their meeting.

V. Alternative Courses of Action * Tell everyone that Vice President Smith apologized after the event and show them that there was just a misunderstanding in the meeting by talking casually to Mr. Smith and other managers. * Study the products that his department is handling and learn about product’s profitability and costs to help him gain the confidence of Mr. Smith in three

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