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Tour Guide

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Submitted By MsKhongthenao
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I’ve naturally done some research into your organisation so as to ensure that I fully understand what kind of organisation I would be working for. I read on your website that your sales levels have grown at an average of 25% year on year for the past five years and that you are now working on your expansion into the United States. You’re clearly a very progressive organisation and that’s exactly what I’m looking for. I want to work for an organisation which doesn’t stand still, which is expanding and taking on new and interesting challenges. I’ve also read a lot of customer comments on various third party websites and the quality of your service is clearly very impressive.
I would describe myself as a very determined and highly motivated person. I do take my job seriously but I’m able to see things in perspective and believe I’m quite easy-going to work with. I’m an optimist rather than a pessimist – but I’m also a realist and I cope well when the going gets tough; I’m very good at finding solutions to problems. Above all, I would say I’m a positive and enthusiastic person – and I relish a challenge.
Volunteering gives you a chance to get experience in a field you’d like to work in. It can influence your career choices.
Gain a different outlook to life and broaden your perspectives
Volunteering gives you the chance to meet people both you would not normally come across. You experience diversity and integrate with the community whilst making friends with like-minded people. Meeting people that have similiar academic interest is a really good thing because you can share your ideas and learn new thinngs together!
“First, I think my time management skill has room to improve. I plan to read some books to improve my skill set in the area.

Second, I feel my presentation skill is not as strong as I want. While I’m very confident of my overall communication skills, which is great, I certainly want to practice more on making presentations to large audience.

Finally, I'm graduating from college this year. Some employers may regard the lack of experience as my weakness. That's true, but I also want to point out, on one hand, my internship projects and some academic projects prove that I can learn very quickly and make real contribution to the team in a very * public speaking skills. Personal Qualities
Tour guides need to be: * good communicators, friendly, outgoing and able to put people at ease * polite, patient and professional * helpful and perceptive to visitors' needs * able to relate to people from a wide range of cultures and backgrounds * good at planning, organisation and time management. Company A. Because company A is famous for your great training program and excellent career development prospect, if I'm offered the opportunity, it will be terrific for me to acquire the experience, develop my career, and address this weakness. " knowledge of history, culture and social condition of a particular place team work
You are just talking and if you think about the commentary as though you are just speaking to a group of your friends, it makes you relax and you gain confidence."
"You can't do this job if you don't like people. You have to love and care about people, enjoy their company, and get on with everyone. That is the nature of the job."
Excellent Public Speaking and Narration Skills
Excellent Public Speaking and Narration Skills
You will generally be speaking in front of a huge group of people on most of the tours you lead. Groups can have anywhere from 10 to 60 people, so you have to understand the basic principles of public speaking. It is a great idea to do a Toastmaster's course or public speaking course so that you get more comfortable with addressing people in a relaxing and engaging way. You should learn how to speak clearly, how to project your voice, how to talk calmly and slowly so that people can understand you, and also learn how to control your breathing so that you don't get tired. Narration falls into this category somewhat, because it has to do with speaking to your group, but narration is far more than just public speaking. It is knowing how to relate a story to someone. Story telling is one of the key elements of guiding tours, especially in historically significant towns or areas where lots of interesting events have taken place. Narration is all about being enthusiastic, capturing your audience's attention and allowing the tourists to feel as though they are part of the story.
One tour guide explains that it can be a challenge when you first have to do the commentary on tours:
"It is nerve-wracking and scary to stand up in front of all those people and speak. It does get easier though and eventually you learn to improvise and add in a few of your own stories and extra bits of info you come across. You are just talking and if you think about the commentary as though you are just speaking to a group of your friends, it makes you relax and you gain confidence."
One important part of narrating to people is to not overwhelm them with facts and figures. Dates are important to know, but it is not interesting for people to listen to lists of dates. Rather make it more interesting by formulating a story around it. Cherie Anderson explains that tour guides should find stories around the sights or areas that they are showing. It doesn't have to be long, just a line or two, but something that will capture people's attention and imagination. She says that, for example, instead of listing dates that certain structures were built, you could rather tie in the building of a monument with other things that happened in history such as the ending of a war perhaps.
Another tour guide, Adam Edwards, working in California stresses the importance of throwing in some fascinating facts and additional information to your narration.
"If someone asks me, "Is that the accelerator there?" I don't simply say yes and leave it at that. I throw in some extras, for example, I say, 'Well, that it just a part of it. The actual beam is roughly 25 feet underground. But to power the beam we use 240 klystrons. See those machines over there with the red cylinders? They are located above the beam in this shed which 2 miles long and actually the longest building in the world. In fact it is around 10 feet longer than the Hong Kong airport terminal! Any fascinating fact is great to share and gives visitors that wow factor, which guides enjoy as well."
Excellent Problem Solving Skills
Just like any job, problems tend to arise, but when you are on a tour with a group of people to look after, the problems can sometimes be quite big. Problems could range from tour buses breaking down and leaving the group stranded to one of the passengers getting ill and needing to get rushed to the hospital. Problems can also be small ones, like a passenger complaining that they are too hot, or some members of the group arguing. You have to be a good problem solver if you hope to be a good tour guide, and know how to deal with anything that comes your way quickly and effortlessly. Companies have to know that they can trust whoever they hire to handle any situation efficiently and effectively.

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