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Understanding Employee Behavior and Commitment

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Understanding employee behavior and commitment

Table of Contents
Table of Contents…………………………………………………………………………2
Chapter 1: Organizational Behavior...…………………………………………………….4
Organizational Commitment...…………………………………………………………....6
Three Component Model of Organizational Commitment.……………………………….9 Affective Commitment.………………………………………….………………10 Continuance Commitment …………………………………….………………...10 Normative Commitment………………………..………………….…………….10
Chapter 2: Emotional Intelligence……..……………………………………………..….11
Daniel Goleman’s Five Components of EI……………….…………………………......12 Self-awareness…….…….……………………………………………………….13 Self-regulation……..………………………….………...…….……...………..…13 Motivation……………………………….………………….......………………..14 Empathy………………..….……………………………...………...……………14 Social Skill……………………………………………………………………….14
Peter Salovey & John Mayer’s Four Branch Model……………………………………..15
E.I., Transformational & Transactional Leadership……………………………………..16
Summary…………………………………………………………………………………17
References……………………………………….……………………………...…….….19Certification Statement……………………………..……………………...………….…23
Abstract
This paper briefly explains how organizational behavior and employee commitment are directly related to an individual’s performance within an organizational setting. It will also summarize the three component model of organizational commitment developed by Meyer and Allen. Peter Salovey and John Mayer’s concept of emotional intelligence is presented in contrast to Daniel Goleman’s view of IE as a viable concept in an organizational setting. Furthermore, transformational and transactional leadership is briefly presented in an attempt to correlate to concept of emotional intelligence and why this writer believes it is relevant to the study of organizational behavior.

Chapter 1
Organizational Behavior The workplace is a

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