...showing that even in an ever difficult economy, staying committed to your goals and your people, growth is still possible. The report looks in to external factors that could affect the company’s growth 2016 such as; The whole sale of its premium channels, this is something that is a long term issue for Sky as it doesn’t give them a unique edge over its competitors. Another element is the financial state of the global market, even though Sky is achieving its goals at present, this could change and could be affected by exchanges rates, rate of inflation and the amount that the public have to spend. The function and structure of the company have a large impact on how the business is run, the report looks in to some of the functions such as: HR and Customer service. By different functions pulling and working together it can improve productivity and turnover. Building on these relationships and supporting one another can create great team spirit and a strong work force. 1.1 Who are Sky Plc Sky is Europe’s leading entertainment company. The group serves 21 million customers across five countries: Italy, Germany, Austria, the UK and Ireland. Sky offer the best and broadest range of content, deliver market-leading customer service and use innovative new technology to give customers a better TV experience, whenever and wherever they choose [Sky.com; about sky plc]. 1.2 Products and services Sky offer a range of packages for both the TV, Broadband and...
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...------------------------------------------------- Name: Helen Fox ------------------------------------------------- ------------------------------------------------- Centre Name: ICS ------------------------------------------------- ------------------------------------------------- ICS Student Number: 21006333 ------------------------------------------------- ------------------------------------------------- CIPD Student Number: 45736589 ------------------------------------------------- Qualification Title: Diploma in Human Resource Practice ------------------------------------------------- Unit Title: Understanding Organisations and the Role of HR ------------------------------------------------- Unit Code: (3HRC) ------------------------------------------------- Assignment Number: 40552/01 ------------------------------------------------- Candidate declaration: ------------------------------------------------- ‘I confirm that the work/evidence presented for assessment is my own unaided work.’ ------------------------------------------------- ------------------------------------------------- I have read the assessment regulations and understand that if I am found to have ‘copied’ from published work without acknowledgement, or from other candidate’s work, this may be regarded as plagiarism which is an offence against the assessment regulations and leads to failure in the relevant unit and formal disciplinary action. ------------------------------------------------- ...
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...Unit title Level Credit value Unit code Unit review date Understanding Organisations and the Role of Human Resources 31 4 3HRC Sept. 2011 Purpose and aim of unit This core unit provides an introduction to the role of human resources and learning and development (HR/L&D) within an organisation and the environmental context. By the end of this unit the learner will have developed their understanding of how HR activities support an organisation’s strategy and assist the achievement of business objectives and how these are shaped by internal and external factors. This unit is suitable for persons who: are aspiring to, or embarking on, a career in HR/L&D are working in the field of HR/L&D in a support role and wish to develop their knowledge and skills have responsibility for HR/L&D activities and decisions within an organisation without a specialist function are employees or independent consultants within the field of HR/L&D wish to understand the role of HR/L&D in the wider, organisational and environmental context. Learning outcomes On completion of this unit, learners will: 1 Understand the purpose of an organisation and its operating environment. 2 Understand the structure, culture and functions of an organisation. 3 Understand how HR activities support an organisation. 1 Equivalents in Ireland = 5; Scotland = 6 CIPD unit 3HRC - Version 2 - 17.03.10 1 Unit content Indicative content is provided for each of the learning...
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...Assignment: Understanding the Business Context of Human Resources (5CBIC) | Name: Sian GluckTutor: Tim BatesDate: 29/08/2014 | No. | Understanding the Business Context of Human Resources (5CBIC)Contents: | 1.0 | Compare two different types of organisation and their operational/business purpose (AC:1.1) | 2.0 | Assess how business type and purpose affects the HR Function (AC: 1.2) | 3.0 | Explain how different organisational structures and management roles can impact on the HR Function (AC: 1.3) | 4.0 | Explain the role of the HR function in formulating organisational strategy (AC: 3.2) | 5.0 | Explain how organisational strategy is translated in HR strategy and policy (AC:3.3) | 6.0 | PESTLE Analysis | 7.0 | How does PESTLE or SWOT affect the organisation’s HR Function (AC: 2.1, 2.2, 2.3, 2.4) | 8.0 | Analysis of techniques/tools you used and conclusion(AC: 2.5, 3.1) | 9.0 | Reference List | 10.0 | Bibliography/Webography | 11.0 | Appendices | Assignment 1: Understanding the Business Context of Human Resources 1.0 Compare two different types of organisation and their operational/business purpose (AC:1.1) There many different types of organisations, such as: Large private sector, public sector, voluntary sector, SME’s, networked organisations and multinational organisations, as defined by Taylor and Woodhams (2014). This is a comparison of two of these types, focusing on the large private sector and multinational organisations, starting...
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...Professional Map) The HR map outlines what a successful & effective HR professional would need to accomplish and deliver across all parts of the HR Profession. It sets out the required ‘skills, behaviours & knowledge to become a successful & effective HR Professional’. The HR Map has 3 main components; 8 behaviours, 10 Professional areas & 4 bands of ‘Professional competence’ and is suitable for everyone. The 2 main professional areas that sit in the core of the HR Professional map are ‘Insights, Strategy & solutions’ and ‘Leading HR’ – To work in a HR Profession you need to have a thorough understanding of your organisation & how it works and what factors effect it, Only then you can move on to Leading the organisation and making effective decisions. It is key you have this understanding to be able to make effective business decisions to lead HR in the organisation The 8 Professional areas are; -Organisation Design -Organisation Development ...
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...HR Professional Map HR Profession Map is designed to develop in collaboration with HR professional’s competency and Learning and Development, senior business people, academics and their organisations around the world the activities, knowledge and behaviours need for success at all stages in their careers. HR Map determines what HR and L&D professionals have to know and understand to make a difference, in best possible option direct the performance of the organisation. The Map can be used in its form or in part or be incorporated into organisation’s existing competency structure. Most importantly the Map shows how professionals can use it and what they are doing in their HR functions to drive successfully in their organisations. The Map contains three key elements: 10 professional areas, 8 behaviours and 4 bands of competency and transitions. HR Professional areas describe the responsibilities and knowledge for each of the HR profession at four bands of professional capabilities. Two of which are describe as the Core of Professional Areas and are applicable to all HR professionals, regardless of role, location or stage of career: 1) Insights, Strategy and Solutions -where professionals need to show that they have a deep understanding of the organisation purpose and objectives. This area also defines that the HR person needs to have a deep understanding of the business activities, strategies and plans. The strategies created have to focus on the needs of the...
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... Introduction In this report I will demonstrate my understanding on what is required to be an effective Human resources practitioner. I will look at the HR Professional Map explaining the core professional areas, professional areas, the bands and behaviours. I will look at one professional area that is relevant to my HR role and identify areas for development. I will also identify how a HR Practitioner should ensure the service they provide is of a timely and effective manner. I will outline customer needs, effective communication and effective service delivery. Activity one Summarise the Human Resources Professional Map The HR Map can be found on the CIPD website. It is an on-line self-assessment tool created for HR professionals. It creates a flexible framework for career progression and is a convenient way to assess strengths and weakness. The map shows how HR is linked to sustainable organisational performance. Covering 10 professional areas and 8 behaviours, set out in 4 bands of competence, the Map covers every level of the HR profession, from Band 1 at the start of an HR career through to Band 4 for the most senior leaders. 2 Core Professional areas The two core professional are relent o any HR professional regardless of their position within an organisation. * Insights, Strategy & Solutions This area defines that the HR person needs to have an understanding of the business activities, strategies and goals. They...
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...4DEP (HR) Course: Human Resource Practice – level 3 Title of the unit: Developing Yourself as an Effective Human Resources Practitioner Activity 1.1 The HR Profession Map is a tool in constant evolution developed to enable professionals in all sectors to carry out a self-assessment of the method used by their organisation in HR.. The Map is divided into 10 professional areas and 8 behaviours, analysed in all the actions necessary to improve and optimize the HR competencies. Its core area concerns the Insights, Strategy and Solutions: people involved know well the context in which the organisation operates, the needs of customers and employees, and drive HR towards the best way to satisfy them. This area is combined with Leading HR that manages the HR so that they have a deep understanding of the organisation and the right capability to operate in the best way. Around the two areas above we can find a set of specialistic areas. The Organisation Development looks at where the organisation is now, where it wants to be and how to get there and the Organisation Design builds the best structure to get its short and long-term goals. The Service Delivery and Information ensures that all the HR data are managed accurately and the delivery of all the service and information from HR to leaders, managers and the rest of the staff within the organisation are always right, timely and efficient. The Employee Relations area ensures a professional relationship between the organisation...
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...Foundation Core Units Multiple Choice Test Section 1 Developing Yourself as an Effective HR/L&D Practitioner Question 1 “Effective HR professionals really have to succeed by understanding the business, the market and the customer as well as the Chief Executive or the Marketing Director. It’s about understanding what the organisation would look like if it was really humming, really succeeding. Translating that back into culture, working practices, learning, motivation, reward, selection – those are the strategic choices…to make” - Geoff Armstrong, CIPD. Aside from this, what other skills and qualities do you think are necessary for HR professionals today? Right Having an understanding of the purpose and role that HR plays within a successful organisation Question 2 How do the skills listed in Question1 help you as an HR professional carry out your role more effectively? Right Having an understanding of HR’s roles and purpose makes it easier to support change within the organisation Question 3 Log into www.cipd.co.uk and access the HRPM: Professional Areas. Review Professional Areas appropriate for level 3 (Bands One and Two). Why is the CIPD HR Profession Map important for HR and L&D professionals? Right The CIPD Professional Map provides clear competencies, activities and behaviours for HR professionals to aspire to in order to continuously develop their skills and experience Question 4 Which of the following are appropriate activities for Level 3 in the Professional...
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...FOUNDATION DEGREE IN HUMAN RESOURCE MANAGEMENT HRM IN A BUSINESS CONTEXT ORGB50178 Contents Module Descriptor Assignment Brief Submission Feedback Sheet Contact Details Explanation of Assessment Process Specific Module Guidance Module Descriptor The complete, electronic, version of the module descriptor can be found through this link; http://www.staffs.ac.uk/current/student/modules/showmodule.php?code= BSR10390-5 |Contact |Email | |VLE | |Louise Harrison |l.harrison@staffs.ac.uk | |Blackboard | Pattern of Delivery |Credits |Contact Hours | |Site |Cost Centre |Cost Centre |Subject |Subject Description |Subject % |Hesa Subject %| | | |Description | | | | | |STOKE | | | | | | | |STAFFORD | | | | | | | |TAMWORTH & LICHFIELD | | | | | | | |COLLEGE | | ...
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...Understanding organisations and the role of human resources Unit 3HRC Workbook Cullen Scholefield Maxwelton House 41 Boltro Road Telephone: 0800 0185 052 Fax: 01444 459 221 Haywards Heath West Sussex Website: www.csgconsult.com Cullen Scholefield Limited a company registered in England No: 3298304 RH16 1BJ United Kingdom eMail: develop@csgconsult.com Contents Introduction 4 New qualifications 4 Overview of 3HRC Understanding organisations and the role of HR 6 Section one - Organisation context, purpose, aims and objectives 7 Section two - Different types of organisation 13 Section three - Understand how HR activities support an organisation 20 3HRC © Cullen Scholefield Page 2 of 27 This page is intentionally blank 3HRC © Cullen Scholefield Page 3 of 27 Introduction New Qualifications The Chartered Institute of Personnel and Development (CIPD) has introduced new qualifications in 2010 to reflect the knowledge and skills specified in the CIPD HR Profession Map and revised membership criteria The changes offer greater flexibility to you and providers, introduce a whole new suite of Intermediate level qualifications, and will meet the requirements of the new Qualifications and Credit Framework (QCF). What is the QCF? The QCF is a new way of recognising achievement through the award of credit for units and qualifications. At present, it is hard to understand all the different types of qualification...
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...behaviours required to be effective in an identified HR or L&D role. The CIPD have developed an HR Profession Map (HRMP) that sets the standards for all HR professionals in order to be effective within their role. It is designed to help guide professional development within HR and focuses on 10 professional areas, and 8 behaviors essential to excellent HR practice. It spans across 4 bands, progressing from an entry level HR position such as administrator at band 1, to HR director at band 4. The HRMP identifies two core professional areas “that sit at the heart of the profession and are applicable to all HR professionals”(CIPD website) Insights, Strategy and Solutions, and Leading HR. Insights, Strategy and Solutions - This area deals with the professional’s understanding and insight into an organisation. Through knowledge of how the business works an HR professional can put into practice strategic solutions to effectively manage an organisation’s specialist requirements. Leading HR - To effectively lead in HR one must act as a ‘role-model leader’. This includes developing yourself professionally, whilst also leading, supporting, and tracking others development. Adding value and making a positive difference with the organisation, and then evaluating this impact is also pivotal within this area. The remaining 8 professional areas cover specialist activities and knowledge that include: Organisation Design, Organisation Development, Resourcing and Talent Planning, Learning...
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...The HR Profession Map (HRPM) - Core Functions – 4 DEP The HRPM is provided to give a distinct overview of the specific areas of business that HR personnel are concerned with. The map encompasses 10 professional areas, 8 behaviour areas and 4 bands of professional competence. The specific professional areas are defined by Bands which describe professional competence, with Band 1 being the entry level standard or those working in an administrative role up to Band 4 the HR Manager and elaborates on the transitional constraints between moving bands and how their contribution and ultimate success is measured. As previously mentioned the map includes 10 professional areas two of which are considered to be the ‘core professional areas’ these are ‘Leading HR and ‘Insights, Strategy and solutions’ which by there very nature are applicable to all those working in the HR field of expertise. They define the direction in which a HR profession works and outlines the fundamental aspects and the importance of the HR role to achieve high standards both on a personal level and that of the organisation as a whole. ‘Leading HR’ empowers the HR professional to act as a role model in all they do by maximising the contribution that HR or their particular speciality achieves throughout the organisation both by their own actions and by the process of supporting, shaping and driving forward HR across the spectrum of the organisation. ‘Leading HR’ is defined by 3 main areas encompassing the leadership...
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...Effective HR/L&D Practitioner Question 1 “Effective HR professionals really have to succeed by understanding the business, the market and the customer as well as the Chief Executive or the Marketing Director. It’s about understanding what the organisation would look like if it was really humming, really succeeding. Translating that back into culture, working practices, learning, motivation, reward, selection – those are the strategic choices…to make” - Geoff Armstrong, CIPD. Aside from this, what other skills and qualities do you think are necessary for HR professionals today? Being able to distance yourself from staff, as HR are a separate entity from the rest of the business Being able to create a HR strategy and sticking to this regardless of changes in the work environment Having an understanding of the purpose and role that HR plays within a successful organisation Responding to events as and when they occur, rather than trying to create any contingency plans/procedures Question 2 How do the skills listed in Question1 help you as an HR professional carry out your role more effectively? By keeping your distance from staff it is easier when you need to advise staff on matters such as grievance or disciplinaries By sticking to a strategy that you have decided upon regardless of what happens, it shows that you do not buckle under pressure Having an understanding of HR’s roles and purpose makes it easier to support change within the organisation By not creating...
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...Practice Module: 3HRC (HR) Understanding Organisations and the Role of Human Resources By: Victoria Nicholls Date: 16th May 2015 Trainer: Sharon Barwood Word count: Activity Two - 1099 By submitting this assignment I confirm that this is my own work. Activity Two I have been asked to write a report to support the retention of the HR function within this organisation. All businesses have a range of legislation that they need to adhere to and as a large organisation with a very diverse range of roles, it is especially important for us to have a dedicated function to ensure that we are complying with legislation. One of the main functions of HR within an organisation is to provide the management structure with the capability to manage, in that they provide advice and support to managers. Supporting the management structure to manage ultimately allows all the employees to be motivated in their role and therefore able to achieve the long term goals of the organisation. Activities which support the organisation’s strategy The HR functions activities include include recruitment, the recognition and reward of employees, compliance with legislation, record keeping, learning and development and discipline amongst others. In this organisation the most important functions of the HR team are, compliance with all aspects of legislation such as health and safety through learning and development, as well as recruitment for all the diverse roles we have in this organisation and discipline. In...
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