...Cultural Diversity in the Business Setting and It’s Effects on Employees Tyler D. Stone Chamberlain College of Nursing Abstract This paper explores articles and textbook passages relating to how businesses need to understand cultural diversity in order to maintain a successful business. These passages and articles go in detail at indulging the reader with examples and reasons why businesses need to be sensitive to cultural diversity not only for their benefit but for employee satisfaction as well. Diversity’s importance can even be found using the lawsuit Coca-Cola underwent in 1999 when they were accused of discrimination against workers. From Coca-Cola to different generations cultural diversity is examined using reputable sources and current data. Cultural Diversity in the Business Setting and It’s Effects on Employees The major characteristic that makes us all human is that we are all diverse. Not one human is exactly like another. Business professionals learn about the diversity of humans and its importance in their first few business classes they take when furthering their education. These businessmen also learn that making a certain culture, race or gender feel left out can prove to be drastic to a company’s financial well-being. Being sensitive to cultural diversity and understanding differences between genders and generations is a fundamental principle every business needs to adhere to in order to be successful. When companies neglect to acknowledge...
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...RAJEEV KUMAR Professional Summary: • Highly talented and accomplished Information Technology professional with extensive background in QA engineering, Project Management and Scrum Master. • Improve software quality, meet customer expectations and reduce defects by supporting proven software quality practices and implementing practical and effective process improvement methods. • Plan and perform effective software testing through a combination of familiar structured test techniques, rapid test practices and test automation where applicable. Experience Summary: ✓ Sound Experience in Full Software Testing Life Cycle (Involvement in Test Strategy, Test cases, Test Scripts/Data, Defect tracking/prevention) and its most of phases e.g. Unit Testing, Functional Testing, Regression Testing, Integration Testing, System Testing and User Acceptance Testing, Ajax Testing. ✓ Adherence to software development life cycle, quality methodologies (ISO 9001/CMM) and best practices of software testing models (Agile Methodology). ✓ Expert in both Manual testing and Automated testing Using tools Selenium - Java. ✓ Experience in Functional & GUI testing in CRM and ERP domain. ✓ Experience in Database Testing (MySql). ✓ Successfully Participated in 32 hrs training on automation tools such as Mercury Interactive Quick Test Pro 9.2, Test Director (QC). ✓ Solid communicator with exceptional team-building skills. ✓ Strong problem-solver...
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...|[pic] |Syllabus | | |School of Business | | |RES/351 Version 1 | | |Business Research | Copyright © 2011 by University of Phoenix. All rights reserved. Course Description This course evaluates the process of conducting business research for improving decision making within an organization. Students will learn to apply an understanding of commonly employed business research techniques to improve a situation, solve a problem, or change a process. Other topics include problem framing, data collection, data analysis, and data presentation. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning...
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...Bradley Stonefield, the business owner of Landslide Limousines; a luxury car service in Austin, Texas started his business with 25 employees and expected $50,000 in annual profits. He intends to gain an increase of 5% over the next few years. His expected turnover rate is relatively low for the size of his organization (10%). However, in order for Mr. Stonefield to attain a level of success he wishes for his new business, and perhaps significantly lower his turnover rate, he must establish a set of guidelines to facilitate his efforts. This guide is a performance management plan. The performance management plan is a guide that will enable a high level of success and provides means to measure the effectiveness of business operation or employees. The performance management plan is a key component to the success of any organization usually established by the executive staff. In this case Mr. Stonefield and his business colleagues are at the executive level. They will outline key performance strategies, financial needs for operations, align goals and responsibilities for individuals in the company, and collect performance data from the different departments. The performance management plan is important as it can collect data and analyze the information against predetermined guidelines, goals, or objectives; usually specific to the task or function being reviewed. Individual goal and responsibilities will be the main focus to help create a sense of understanding for each employee on...
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...discussed will be a description of a chosen position with a desired company. Described will be ways that goal setting could be used to motivate performance after filling a position. In the paper analyzed will be the reactions to situations and discussed will be the steps that can be taken to manage the stress associated with the new position. Presented will be how to address nonverbal and cultural barriers to communication. The company researched will be Lincoln Financial Group which is a diversified financial services organization with a strong focus on four core business areas- life insurance, annuities, defined contribution, and group protection; and three distribution platforms- wholesales, retail, and worksite. Create a brief job description for a position within the company you research that you would like to fill. The brief job descripition I have put together is as follows: HR generalist will partner with the Group Protection business function and develop and execution of HR strategies to support business goals and objective. Some of the HR focus and initiatives for this role will include HR organizational development, policies / processes, talent Primary Responsibilities include (Lincoln Financial Group , n.d.): * Provide HR support and guidance to Group Protection clients. * Implement organizational development process within the Group Protection business unit. * Draw upon the functional shared service groups Human Resources for support in leadership and management...
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... Bachelor of Science in Business with a Concentration in Human Resource Management The Bachelor of Science in Business (BSB) undergraduate degree program is designed to prepare graduates with the requisite knowledge, skills, and values to effectively apply various business principles and tools in an organizational setting. The BSB foundation is designed to bridge the gap between theory and practical application, while examining the areas of accounting, critical thinking and decision-making, finance, business law, management, marketing, organizational behavior, research and evaluation, and technology. Students are required to demonstrate a comprehensive understanding of the undergraduate business curricula through an integrated topics course. The Human Resource Management Concentration helps students develop an understanding of the fundamentals of human resource management and its strategic relevance in business. The concentration addresses the legal and ethical components of the decision making process involved in the human resources environment. The Human Resource Management Concentration introduces students to the basic concepts of human resource management, and allows further study in the areas of employment law, risk management, recruitment and selection of employees, international HR, change management, compensation and benefits, employee development, and performance management. Students will also develop an understanding of the critical business implications for human resource...
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...Gross Domestic Product (GDP) is all about 60%. One of the well known private management and business consultant firms is the teamwork limited. They have a long-term vision to become the most successful and leading international business consultancy firm in the management consultancy business. The mission of the firm was to provide superior value to their clients by using their capability, to meet the requirements of the customers, utilize full potential and objective, and make appropriate contribution to the economy. The firm also set their specific objective. For the last eight years they are performing well providing pre-feasibility and feasibility study, Management consultancy, business automation, financial analysis, portfolio management, business investigation, process re-engineering, business integration, taxation and so on. In internal management teamwork follows strong culture of participation approach in its routine management and activities. The management committee consisted of seven members. Teamwork as a service based organization the employees or human resources are the focal point. Top management motivates them over the time. The internal management develops an effective strategy to see what’s going on the firm. So implement a quarterly survey system in order to get all types of information including employee attitudes toward work ,customer attitudes toward the business ,clients account and revenue status. They also put a suggestion box in front of the reception...
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...Running head: Teamwork and Cultural Differences 1 Teamwork and Culture Differences Diversity with Sensitivity Argosy University July 29, 2013 Com 105 Teamwork and Cultural Differences 2 Introduction Teamwork involves people working together in groups in order to achieve a goal. Teamwork and effective communication is extremely important when it comes to a business and the success to a company. When working in teams, people are able to share ideas and work together to accomplish more than they could by themselves. However, culture differences and personality differences can often cause a challenge. When working together, a person may not have an understanding of another person’s culture, which can have a negative impact on a business. Since companies are more global today, diversity and multicultural communication has become a crucial part of business success. Teamwork and Team Building Teamwork and team building is vitally important in any multicultural and global society. In today’s day, the workforce is becoming more diverse, meaning that people from different cultures are required to come together to work as a team. Teamwork in the workplace often contributes to success in a company. Teamwork enables people to come together to accomplish tasks faster than finishing projects individually. Also, when cooperating with each other, employees are able to share ideas and responsibilities with one another, which usually reduces...
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...internal factors that have affected an organisation’s commercial performance over a defined period. By providing an understanding of how the organisation relates to the environment in which it operates, the marketing audit enables management to select a position within that environment based on known factors. Any organisation carrying out an audit will be faced with two kinds of variable: those over which if has no direct control and those over which it has complete control. The former include economic and market factors, while the latter usually concern the organisation’s resources, or operational variables. This suggests that the marketing audit should be structured in two parts: * External audit—the uncontrollable variables (business and economic environment, the market, the competition). * Internal audit—the controllable variables (organisation’s strengths and weaknesses, operations and resources in relation to the environment and competitors). Chapters 1—6 McDonald and Leppard’s The Marketing Audit Model is a comprehensive set of exercises that a company can go through to develop insight into all aspects of the marketing process as well as providing a framework for planning and implementation. Marketing Orientation Definition The model comes from the perspective that best-practice will result in a strong marketing orientation for business, that is the identification and satisfaction of customer needs. The Marketing Audit Model is split into twelve discrete...
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...Introduction Organizational effectiveness is paramount to the success of any company, whether this relates to a Small or Medium Enterprise (SME) or a much larger global organization. Therefore it is essential that business leaders have a firm understanding of all aspects that contribute to organizational effectiveness; this includes an understanding of how individual differences contribute to this. This paper considers how organizational effectiveness can be enhanced by organizations having a thorough understanding of individual (employee) differences and how these differences affect the contribution of the individual on the business. Additionally this paper considers how organizations may exploit this knowledge and gives consideration to the most significant barrier to such exploitation. 2. Organizational Effectiveness All organizations strive to be effective and much effort is expended in achieving and measuring organization effectiveness. Whilst the definition of ‘organization’ does not necessarily have to relate to a business or company in every instance, for the purpose of this paper the term will relate to a ‘business organization’ and therefore organizational effectiveness will relate to achievement of organizational goals or business objectives. “From the perspective of an employee, the extent to which an organization can provide satisfaction of the needs associated with the following range of variables is a major consideration in judging...
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...Title of the Article/Published Scientific Paper Quality Management in a Changing Organizational Environment: Looking for New Conversation Tools Statement of the Article/Paper’s Research Problem A lot of criticisms have been lodged about Total Quality management on its ability in providing sustained competitive advantage. While some major organizations like IBM, Xerox and GE, to name a few, swear that TQM has offered them significant sustained competitive advantage; the big players with TQM in North America and Europe have been experiencing the complete opposite. A closer look at some of the commentaries, especially those pointing to organizational failures will indicate that poor knowledge about quality and its management were the principal causes of the failures (Suarez, 1992). Van Allen (1994) also indicated that inadequate leadership, rather than any inherent defects in the TQM model, are the sources of the poor results achieved with TQM in many organizations. While the principle of TQM about complete change of culture must have been in the minds of every member of the organization, there is no doubt that it is easier said than done. What if we don’t need to reinvent the wheel? What if the system will run like a well oiled machine but the drivers are not up for it? Goals, Purpose, and Significance of the Article/Paper The overall objective of this paper is to provide a background for conversation on quality management research and the operational management...
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...Strategic Business Plan ukessays.com /essays/business/developing-a-strategic-business-plan.php Developing a Strategic Business Plan Either in the start up process or when re-inventing one's business development, the design of a strategic business plan is an indispensable step towards a successful and viable business. Strategic planning involves setting up a sound and multifaceted plan or strategy to follow over a defined time period.It can involve all aspects of the business, or just a small part of it i.e. a selected department such as the marketing department.However, this does not mean that strategic business planning is only for large scale businesses since it can also benefit the small business, especially at start up, when the business sets its first goals and establishes itself in the business landscape. Writing up a business plan is an important step of a starting business, since most lending bodies will not authorize loans in absense of a detailed business plan.Why is it important? Imagine sailing off for a voyage in the sea and not planning for resources or supplies that you might need. Developing a business plan is the only way to determine the allocation needs, personnel, utilities, marketing goals, outreach and all valuable aspects that make your business useful and unique in the sea of business. However, strategic planning is a process employed in any time period in a formal business administration, since it usually comprises of a long range planning process of...
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...Demonstrative Communication Paper Submitted By Shutera Jackson 8/3/15 XBCOM/275 Communication is the basis of any relationship regardless the setting in which the act of communication occurs. Information is distributed all over the world it is experiences, shared or knowledge gained from worldwide affairs that is exchange among people. Communication necessary for growth, and is essential in the workplace. Communication, is information that is exchange from the sender to receiver, and doesn’t happen until the entire process is completed. The art of communication happens when words are exchange and the message is clarified and understood. As an individual climb the ladder of success they’ll gain a better understanding the importance of communication and learn that communicating effectively is the most useful skill any individual can attribute to any organization. Understanding the power and influence communication has in our day to day lives, will make an individual aware of how it’s important to communicate effectively. Especially in the workplace, information in operations is always interchangeable among all departments involved in business operations. If miscommunications occur this causes employees to be ineffective because of issues that can occur such as mistakes that can cause the company money and even delays in operations. Communication isn’t always a simple process because there are various factors that can cause the communication process to become complex...
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...corporate environment. Paramount to this success is the application of organizational psychology which focuses on the human factor of business. Close examination of the root definition, roles of research and statistics, and utilization of organizational psychology within organizations will provide insight into just how the human factor contributes to the failure or success of an organization. The finely tuned sports team, that just achieved greatness, or the corporation that collapsed due to corruption contained one thing, people who had either a positive or negative impact on an organization. “Organizational psychology is field that utilizes scientific methodology to better understand the behavior of individuals working in organizational settings” (Jex & Britt, 2008, p.1). The simple explanation is to understand what makes people tick in an organizational environment such as a business. Once understood, the challenge to organizational psychology is to capitalize on dynamics of individual behaviors and build upon the success of the organization. The role of research and statistics in organizational psychology is crucial to understanding how an organization functions. Research is accomplished in numerous ways; archival data studies, survey studies, and observational studies gather information for researchers about employees in a business setting (Gantly, 2010). Information gathered through this type of research is utilized to determine data applicable to the study of organizational...
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...Running head: BUSINESS IN JAPAN The Cultural Aspects of Doing Business in Japan Jane Doe Saint Leo University TABLE OF CONTENTS Abstract………………………………………………………………………………………3 Introduction……………………………………………………….………………………….4 Why do businesses globalize?.....……………………………………………………………4 Doing Business in Japan……………………………………………………………………..5 Understanding Japan’s business culture……………………………..………………………5 Setting up in Japan…………………………………………………………………………..6 Meeting and Greeting……………………………………………………………………….7 Religious Considerations……………………………………………………………………8 Customs and Courtesies……………………………………………………………………..8 Conclusion…………………………………………………………………………………...9 References………………………………………………………………………………….10 Abstract Many business owners today have been making their way abroad in hopes to expand their production and keeping up with recent trends of globalization. The differed cultural aspects of a foreign country should be greatly considered when trying to build a strong professional relationship with business associates from the host country. Doing extensive research and understanding their different business cultures are the first step a company should take before taking a major leap in a foreign soil. Japan has recently been the country of choice for Western entrepreneurs to invest and expand their business ventures. The Japanese economy has become more diverse because of their size and structure of companies, producing a complex web of inter-locking relationships...
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