Analysis of root cause of job dissatisfaction and high turnover - Management Leadership & Foreman Issues The root causes for job dissatisfaction and high turnover rates among foremen at the Lima tire plant is due to a lack of job training, high workload, and lack of communication and support from management. There is a severe lack of job training among the foremen. The foremen need training on how to manage, lead, and motivate the union linemen as well as training on union rules and standards. There are problems within the linemen and foremen relationship as a result of the lack of training. There is also distrust and resentment between the union workers and foremen. The union workers seem to be protected by union reps. There was one example where it seemed the disciplinary action taken by the foremen was reversed by the union rep in an attempt the protect the union lineman. This union protection takes authority away from the foremen and further increases the distrust and resentment between the workers and foremen. In addition to lack of training, the foremen are overworked. There are two 12-hour shifts with a 30-minute lunch and 2 breaks, one in the morning and the other in the afternoon. In addition to managing the linemen the foremen must maintain production forecasts, identify maintenance issues at start of shift, monitoring labor hours and production rates, safety and health standards, staff production team, scheduling hourly employees, approve vacation requests, checking time sheets, solving payroll issues, manage union and administration procedures, and negotiated work standards with union reps. Upper management also plays a key role in the high turnover rate at the Lima plant. The main issue is the lack of support from upper management to the foremen. They do not act as a team with the foremen and do not guide them on how to accomplish the