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Unilever, Waardeketen

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* Hoe beïnvloedt deze innovatie de waardeketen?
Wanneer de nieuwe verpakking op de markt geïntroduceerd wordt, brengt dit enkele veranderingen aan op de waardeketen.

Bij de primaire activiteiten wordt eerst de ingaande logistiek beïnvloed. Er zullen eventueel nieuwe leveranciers moeten worden benaderd om de nieuwe materialen te leveren voor het produceren van de CoolM. Er zou een nieuw productieproces moeten worden samengesteld voor de CoolM. Er moeten nieuwe machines komen om de CoolM te produceren. Bij de uitgaande logistiek zal worden bepaald op welke manier de CoolM het meest efficiënt zal kunnen worden vervoerd en op welke manier dit wordt verpakt omdat de vorm erg is veranderd. De marketing en verkoop word beïnvloed omdat de innovatie op een dusdanige manier op de markt gebracht moet worden waardoor de consument aangespoord wordt het nieuwe product te kopen. De afdelingen marketing en verkoop zullen daarom een nieuw communicatie plan moeten opstellen.

Bij de ondersteunende activiteiten worden onder andere de technologische ontwikkelingen beïnvloed. Dit wordt gedaan op de afdeling research & development. Hier zullen ze een nieuwe productie methode moeten ontwikkelen om de gewenste verpakking te produceren. De infrastructuur wordt veranderd op de afdelingen financiën en ICT. Bij financiën wordt gekeken of het financieel haalbaar is en in hoeverre het winstgevend zou zijn. Ook wordt hier het budget bepaald en eventueel beschikbaar gesteld. Op elke afdeling moet het personeel worden geïnformeerd over de nieuwe verpakking. Er moet bijvoorbeeld worden uitgelegd hoe het nieuwe productieproces werkt.

* Zijn er redenen waarom dit idee toch minder aantrekkelijk zou kunnen zijn? (macro-economische factoren)
Reden waarom het minder aantrekkelijk zou kunnen zijn voor Unilever om de CoolM om de markt te brengen is omdat het eventueel niet bij de consument aan zal slaan. Omdat de consument er geen behoefte aan kan hebben om hun ijs langer koel te houden. Het kan gezien worden als een overbodig product waar de consument in deze tijden van financiële onzekerheid geen geld aan wilt uitgeven. Daarom zou Unilever moeten bedenken of de CoolM uiteindelijk winstgevend zou kunnen worden. Maar het consumentenvertrouwen in Duitsland is weer aan het toenemen na de economische crisis. Waardoor ook de bestedingen zullen stijgen. Daarom denken wij dat Unilever wel het risico kan nemen om de CoolM uit te brengen.

* Wat zou je uiteindelijk willen adviseren aan de directie van Unilever n.a.v. het Memorandum van de directie?
Wij adviseren Unilever het wel te doen omdat het een uniek concept is wat de concurrenten nog niet hebben. Hierdoor ben je een stap voor op de concurrenten. Door deze nieuwe verpakking zal de afzet van de Magnums toenemen. Ook biedt dit een extra service aan de klanten. De nadelen zijn voor deze productverpakking te klein om dit ontwerp niet op de markt te brengen.

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[ 1 ]. http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Labour_cost_index_-_recent_trends#Hourly_labour_cost
[ 2 ]. Bron: http://www.tradingeconomics.com/germany/consumer-confidence

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