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Unionized Organization

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According to their website, Southwest Airlines was established in 1967 in Texas, and first three cities Southwest Airlines served are Houston, Dallas, and San Antonio by using three Boeing 737-200s.Today, they serve much more than at that time as 97 destinations in 41 states, When Southwest reached the billion-dollar revenue, it became a major airline in 1989. Southwest Airline, which is serving domestic much more than other airline, is now America’s largest low-fare carrier(Southwest,2013). Southwest Airline is in 500 Fortune Company in 2009. Southwest Airline is the most unionized in the nation. They stated that 87 percent of their employees belong to a union. (Brancatelli, 2008). Southwest Airline provides low-fare with friendly customer service; they also don’t charge first two luggage. These reasons help Southwest became a big competitive in airlines industry.
Same as other company, Southwest Airlines also face some legal issues and obstacles by being part of a union. The case Gregory Wilson reported that the company only hire female for flight attendant and ticket agent. (Bennett-Alexander) Refusing male for those positions was violent of Title VII of the Civil Rights Act of 1964. Southwest Airlines defended against by showing that they did it intentionally base on a bona fide occupational qualification ("BFOQ").

Southwest Airlines also have some benefits which will be some advantages by having employees in union. First advantage is having easier and simpler to negotiate with the head of union. It’s much better than dealing with many different workers. The negotiation will be faster than usually. Employees connect to each other creating an organization which helps increasing their benefits. By having what employees need, they also must improve their employee satisfaction, and work harder to have better product or services. And last but not least is

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