...UNIT 201/ SHC 21 Q1) Identify the different reasons why people communicate? There are varies types of communication but all come under one of two categories. One being Verbal Commination and the other being Non-Verbal Communication. Verbal Communication is when one person communicates with another by using speech and Non-Verbal Communication is when one person communicates with another by using body language. People communicate with one another for many different reasons and for most this is an essential part of their daily lives. I have listed below a number of reasons of why I think people choose to communicate: * To express feelings * To teach * To learn * To connect * To share views and opinions * To take control * To compliment Q2) Explain how effective communication affects all aspects of working in adult social care settings? Effective communication is an extremely important part of working within adult social care. This is because we do not only have to communicate with one another as professionals but we also have to communicate with the people that we are here to support. * Clear & Concise - by having effective communication we are able to be clear and concise on what the needs of the individual are and how these needs can be met. * Mistakes - effective communicate also promotes the chances of less mistakes from happening by avoiding any inappropriate or unclear information being given or by something that has simply been...
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...qwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwer...
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...Research the following health care settings: * Residential * Day Care * Nursing * Domiciliary Then discuss the similarities and differences between a nurse in a hospital and a Macmillan nurse. Find out about qualifications, experience, job criteria, work hours etc. Residential Care is when a person leaves their home environment in order to be cared for in a secure and safe place. People who need and use this type of care may not be able to independently care for themselves and keep themselves healthy, but not necessarily need nurse care. A residential care setting will make sure that the person is cared for personally, that their medication is organised and taken at the appropriate times and encourage them to be independent whilst still arranging health visits when necessary and ensuring that the person is well. A residential care setting would care for people will illnesses such as Alzheimer’s. Day Care is a type of care for people who need help on a daily basis but not in a residential home. They can live independently in their own houses but will have access to the day care required to maintain their health and wellness. This will often include regular visits from nurses and physiotherapists, or the opportunity to access these occupational and health services in environments such as hospitals. People in Day Care may also have carers during the day who help with more personal things that the person may be unable to do such as bathe themselves. These...
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...Developing Effective Communication in Health and Social Care – Task 4 One-to-One In class, I participated in a one-to-one role-play with a fellow classmate. I played as a teacher and my peer played as a student who was being socially excluded by her classmates. She came to me one day really upset and explained that she was being socially excluded from the rest of the class. I suggested we go to a quiet room where we could talk by ourselves and I had to consider my approach carefully as I didn’t want to upset her even more. As part of my course, my class and I had to participate in a group event called Christmas cheer. This included us getting into groups to cook food which would be served to the elderly. We first had to decide what groups we would be in and this was done very easily and quickly This included our class getting into small groups and cooking food which the elderly would be served during this event. I was partnered up with four girls from my class who on several occasions I had to have a group discussion with. The first discussion we had to do is to discuss what we were going to cook. One of the girls decided to do scones whilst a few others wanted to do a gingerbread house. We finally decided on welsh cakes and then had to find a recipe for them. All of us found a recipe which we thought would be appropriate and they decided on a Mary Berry recipe as she was a famous cook. Me and one of the other girls was not happy about this as most people do...
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...In this assignment I am going to be explaining the role of effective communication and interpersonal interaction in a health and social care context, disusing theories of communication and assessing the role of effective communication and interpersonal interaction in health and social care with reference to theories of communication. Effective communication and interaction in health and social helps to understand a situation or person in a better way, it enables the person to have a good understanding of the problem and builds up trust and respect also this can help the person get the best advice and help possible. Sometimes our message can be misunderstood or we misunderstand someone and the communication isn’t effective to overcome this we could ask the person to repeat their selves if you have a feeling that you have misunderstood them. Effective communication and interaction helps use have a bond with the people we are working with and helps them open up to you if they have problems and want to discuss them. When talking to someone you must take into consideration there background, viewpoints, educational level etc... You need to put yourself in their shoes and think about how they are feeling and the best way of helping them. Effective communication and interpersonal interaction in health and social care of the two theories we have been researching the greatest one is argyles theory. The theory that he has is that an idea occurs, message coded, message sent, message received...
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...Student Name: roberta boswell BTEC L3 Health and Social Care: Unit 1 (M1) Student Name: roberta boswell BTEC L3 Health and Social Care: Unit 1 (M1) The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication This information pack will include a directory which explains the different forms of verbal and nonverbal communication and discusses the theories of communication. It will also include a series of case studies which will explain the different forms of communication which would enable residents, staff and volunteers to communicate with each other. Finally, it will also assess the role of effective communication and interpersonal interaction in health and social care with references to theories of communication. Staff Training: Staff training is very important in the Health and Social Care field. This is due to the fact that if staff members are not given the correct and sufficient training, the lives of service users could very well be at risk. Correct staff training ensures that: employees aren’t injured or made ill by the work that they do and service users aren’t put at risk. What...
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...Unit 1: Developing Effective Communication Study Sheet- Key Words Interpersonal Interaction- Interpersonal interaction is the process of sending and receiving information between two or more people. This type of communication encompasses all types of contact between people. For example, asking questions via email/text message is an interpersonal reaction as you do not necessarily have to verbally ask the question, though you are still getting an answer. Interactions are between individuals, which may involve: * Drawings * Touch * Smell * Words * Gestures * Sound Interpersonal Skills- Interpersonal skills are the tools people use to interact and communicate with individuals or groups in an organizational environment. It is the ability to be able to effectively and appropriately communicate with people and stay calm during many different or challenging situations. An example of this could include the inability to negotiate with challenging customers who are complaining about food they have ordered. People need to handle situations like these in a way which does not distress surrounding people. There are seven main areas of interpersonal communication and they include: * Problem-solving * Decision-making * Assertiveness * Verbal communication * Non-verbal communication * Listening skills * Negotiation Reflective Account- Reflective account is the aspect of looking back on previous communication...
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...Unit 3 – Health, Safety and Security in Health and Social Care P1 – Explain potential hazards and the harm that may arise from each in a health or social care setting. Introduction: For P1, I am an employer, working for the local authority. My role is to check health, safety and security in different care settings. I will be looking for loose wires or toys lying around the floor as these are risks to injuries in the care setting. Key Terms: * Hazards: Anything that may cause any harm, such as loose wires trailing along the floor. Somebody may trip over them. * Risk: Risk is the chance that someone may be harmed, high or low risk, such as falling down the staircase. * Health hazards: These include incidents leading to an illness, such as visiting a patient in a hospital, and catching the norovirus. * Safety hazards: Incidents that lead to a personal injury or damage to equipment or buildings, such as using heavy or dangerous machinery with no license. * Security hazards: This includes intruders, theft of property or information and individuals either being abducted or leaving without consent. Such as having safety locks on doors at nurseries for young children to ensure that they cannot escape. * Reference. PPT. Level 3 Hazards in a health or social care setting, with examples. Hazards in a physical environment The physical environment includes everything that surrounds us, such as; objects, people, pets etc… These can have an...
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...1.What are some of the advantages and disadvantages of the current health care system in the United States? Some disadvantages of the current health care system in the United States is tons of people have no healthcare insurance at all and many of the insurance coverages have such high premium and deductibles people can't afford it. For you to be eligible for Medicaid you have to have a very low income. To get Medicare you have to be a certain age and Medicare doesn't cover all health care costs. For Private health care insurance you have to have a clean bill of health and if you have health conditions they will deny you coverage. But if private insurance companies are willing to give you insurance the premiums are so high and the deductibles are so high its really only catastrophic health insurance. Catastrophic insurance is not the kind of insurance that helps you pay for doctor visits, tests, and medications. There is so much more disadvantages in the current health care insurance system that it is not even funny. Also Insurance companies will cancel your insurance if you have a very serious surgery if you have a syndrome that you didn't tell the doctor about and you have to undergo a surgery that costs a lot of money they will drop you as soon as they can. Some Advantages of the current health care system is if you have really great is insurance you won't have to pay little to nothing on the doctor bills and you can get the medical attention you are needing. ...
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...1.What are some of the advantages and disadvantages of the current health care system in the United States? Some disadvantages of the current health care system in the United States is tons of people have no healthcare insurance at all and many of the insurance coverages have such high premium and deductibles people can't afford it. For you to be eligible for Medicaid you have to have a very low income. To get Medicare you have to be a certain age and Medicare doesn't cover all health care costs. For Private health care insurance you have to have a clean bill of health and if you have health conditions they will deny you coverage. But if private insurance companies are willing to give you insurance the premiums are so high and the deductibles are so high its really only catastrophic health insurance. Catastrophic insurance is not the kind of insurance that helps you pay for doctor visits, tests, and medications. There is so much more disadvantages in the current health care insurance system that it is not even funny. Also Insurance companies will cancel your insurance if you have a very serious surgery if you have a syndrome that you didn't tell the doctor about and you have to undergo a surgery that costs a lot of money they will drop you as soon as they can. Some Advantages of the current health care system is if you have really great is insurance you won't have to pay little to nothing on the doctor bills and you can get the medical attention you are needing. ...
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...to know what is best for the patient and how to deliver the best quality care. This strategy will make sure that the patient receives all the help that he needs and that the nurses know how to deliver the help. For example, if a patient cannot speak for some reason, the nurse could check the patients needs assessment and make sure that he is getting everything that he needs. For example, medicine. Confidentiality – This strategy is will allow the patient to feel more comfortable knowing that the nurses or the doctors won’t tell anyone about what the patient said. This will lead to the patient feeling more relaxed and able to talk about their issues. Another strategy that is similar to this one is promoting rights. This will help in a health and social care setting because patients will feel more relaxed to answer specific questions because they know that they have promoting rights. This will also make the...
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...P2 –Discuss Theories of Communication Gerard Egan Gerard Egan explored areas of interpersonal interactions based on the assumption that people act in certain way due to their perception of a given situation. While behaviour is obvious, a person's thoughts and feelings are not as obvious. Gerard Egan wrote his own book named 'The Skilled Helper'. The book recommends that people and it also helps to improve your communication skills when put in a situation with others. This acronym is SOLER. use an acronym to help assess other people’s communication The S stands for sitting squarely – It is important to do this when you are interacting with an individual because you can look directly at them and it shows them that you are listening and are interested in what they have to say. The O stands for open posture – It is important to have open body posture when you are interacting with an individual. This means not sitting or standing up with your arms folded across your chest as this can give off signals that you are defensive or are anxious. Having an open posture makes the individual feel more welcome and comfortable to share their problems/concerns. The L stands for leaning forward when necessary - It is important that you lean forwards when necessary when communicating to an individual because it shows them that you are interested in what they are talking about and that you are listening. It may be possible that the person may be sharing personal issues so they may speak in a...
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...For this piece of coursework I will be describing how anti-discriminatory practice is promoted in health and social care settings. I will also be discussing the difficulties that may arise when implementing anti-discriminatory practice There are many ways in which to promote anti-discriminatory practice that are effective and have minimal chance of failure, the first way is staff training. This can be effective as it gives the workers an insight in how this practice is shown and ways to identify it, it informs them of how to prevent it and stop it from happening again. Training gives them a clear structure to follow to deal with this practice and how to avoid breaking the law. Training also puts the worker in the client’s shoes and shows them the effects of discrimination in hope to deter them from doing it again. Another way health organizations promote anti-discriminatory practice is by making sure they are welcoming for everyone; they do this by commutating to people in their preferred way whether it be Arabic to sign language. If they are unable to provide this service they should find someone who can, i.e. a translator. They should also take in to consideration the different beliefs and values the service users may have, this would be beneficial as it makes the user feel valued and respected, and they are made to feel s if they are at the heart of service. For example a client who is Muslim, letting them practice their religion as it is a religious requirement to pray...
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...diagnostics? How is this related to Health Sciences? Diagnostics covers the identification of diseases, illnesses, and other conditions and the process by which the identification is made. It is related to Health Sciences, because it helps doctors diagnose a patient's illness, describing their symptoms and for doctors to have a better knowledge of the illness. What is trepanation? Why was this used? Trepanation involves drilling a hole into the skull of the patient in order to release intracranial pressure. Describe three ways that healthcare is funded. Some healthcare systems are funded through taxations; use tax from individual taxpayers to pay for a portion of the healthcare. Another is funded through social insurance programs; run by the government and paid for through taxes. Finally, private health insurance is another way to fund for health care; purchased by individuals. What are private healthcare sites? What are their characteristics? Private healthcare sites are those where the hospital or office is owned by a for-profit company and the funding comes from patient and insurance payments. What is patient-centered care? Patient-centered care are healthcare and medicine that is based on treating patients. Critical Thinking Questions Private health insurance is a common form of healthcare payment in the United States. What are some of the advantages and disadvantages of private health insurance? Private health insurance provides another means...
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...Unit 1 Developing Effective Communication in Health and Social Care P1. EXPLAIN THE ROLE OF EFFECTIVE COMMUNICATION AND INTERPERSONAL INTERACTION IN A HEALTH AND SOCIAL CARE CONTEXT. Effective communication is when someone is sharing information, thoughts and feelings between people through speaking, writing and body language with the message being easily understood. In a health and social care setting an example is when a nurse in a hospital it speaking to a patient about their diagnosis and the patient is able to understand their illness and how it can be treated without being confused. Effective communication is also important in a health and social care setting as it allows the health care worker to perform their role effectively, which allows them to work along with their colleges and efficiently with patients and also their highest capability. Also the benefits of effective communication helps strengthen relationships with service users, families and colleagues, helps to carry out appropriate reporting and recording, develops confidence and self-esteem, create a good rapport and helps to make sure the needs of service users are met. Interpersonal interaction is how you interact with someone, how you spread feelings through verbal and non-verbal communication. It’s not only about speaking, but the language used, how it has been said/ tone of voice and the non-verbal message sent, for example through facial expressions, gestures and body language. Active...
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