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Negotiations Concept Worksheet Your Name Goes Here University of Phoenix *Negotiations Concepts* Worksheet References [Triple click anywhere in this sentence to enterProblem Solution: Global Communications

In each company there is some good and bad within the company. There are many obstacles that each company encounters. Global Communication is a telecommunication company that is having a few problems. Their stock prices are going down and they are trying to restructure their current financial situation. They are trying to increase their level of service for their current and potential customers.
The telecommunication field is so diverse and changes fast daily. Global Communication has to make some quick decisions to reverse their current financial trend. This will enable the company to stay in business so that it will avoid potential harmful effects of a failing business. The stockholders need to be reassured that the company is trying to repair their current financial situation and turn the current trend around to a positive trend for the company.
Competition with other companies will force Global communication to implement new ideas and improved services to increase their level of customer service. This will allow the current customer to continue to do business with the company and attract new customers. We will explore what type of solution may best help Global Communication improve their situation. There are some opportunities that we can try that may help improve the current situation for Global Communication.

Situation Analysis
Issue and Opportunity Identification
There are several issues that are a factor in the Global Communication situation. The first issue on hand is the decline in the stock. This is a serious problem for the company. If the stockholders stop investing in the company it will aid in the company’s downfall. The

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