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Viewpoint Paper

In: Business and Management

Submitted By jforem8k
Words 590
Pages 3
Viewpoint Paper
Jamie Foreman
MGT521
January 11, 2016
Jeffrey Gordon

Viewpoint Paper

There are three historical management perspectives; Classical viewpoint, behavioral viewpoint, and Quantitative viewpoint. Let's look more closely at the second viewpoint. Behavioral viewpoint is the "emphasized the importance of understanding human behavior and of motivating employees toward achievement". (p.49) It is important to comprehend what motivate employees. Human behavior will lead to achieving significant results, as a manager and for the company. As we look at the second viewpoint, behavioral viewpoint, we see there are three subdivisions; these are early behaviorism, the human relations movement, and behavioral science. Early behaviorism, developed by Munsterberg, Follett, and Mayo, looks at the behavior of people. Munsterberg research help leads to the field of industrial psychology, which is the study of human behavior in the workplace. Follett helped define some of the concepts of the self-managed teams, worker empowerment, and interdepartmental teams. Mayo helped draw attention to the importance of the social beings and how managers who use good human relations can improve worker productivity. All of these studies lead to the theory of Early behaviorism.
The human relation movement proposes that better human relations could increase worker productivity. Maslow and McGregor developed the human relation movement. Maslow developed a hierarchy of needs: physiological, safety, love, esteem, and self-actualization, to see what motivates people. Maslow looks at how rewards can help motivate people, knowing that some needs must occur before others. McGregor suggested managers have two types of attitudes; either "X" or "Y." "Theory X represents a pessimistic, negative view of workers. In this view, workers are considered to be irresponsible, to be

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