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| ALCATEL-LUCENT | PC REPAIR RETURN AUTHORIZATION FORMPlease, fill in the highlighted areas with your information. | | | NAME: | FLORENZ DAVID | Ticket #: | ALU-IM004660006 | | | STREET: | 26801 AGOURA RD | CSL LOGIN: | dacalver | | | CITY, ST & ZIP: | AGOURA HILL CALABASAS 91301 | PHONE #: | 818 878 2094 | | | ALT EMAIL: | DAVID.FLORENZ@AL-ENTERPRISE.COM | (Ship date & upgrade date should be different) | | UPGRADE APPOINTMENT DATE: | December 18 2015 | SHIPPING DATE: | December 18 2015 | | | I hereby is confirmed that: | * I leave or ship the computer with serial number | H457743 | For PC Repairs (Windows 7). | * I have verified and validated that all critical applications I require to perform my job function are compatible with Windows 7. | * In the case of missing or corrupted data on my Windows7 upgraded computer, I will restore my data from my own personal backup or MIP backup. I understand that for using MIP, I must have activated it and completed a full back-up successfully. | | X | | | | Date & Customer Signature | | |

sHIPPING INFORMATION 1. The UPS Store will box up your PC for you. Boxing and shipping will be billed to Alcatel-Lucent. 2. Locate the nearest The UPS Store by either visiting www.theupsstore.com or calling 1-800-789-4623. 3. Go to “FIND A LOCATION”, enter your mailing address or zip code, press Enter when done. 4. On the map you’ll see all closest UPS stores; you can choose anyone of them to ship from. 5. To minimize your package preparation time, please complete the form above and present it to The UPS Store associate. 6. NOTE: It could take 15-20 minutes to handle this request at The UPS Store. Please judge your time accordingly based on the store closing time. Failure to arrive at The UPS Store with insufficient time will result in your package not being shipped and your migration will have to be rescheduled for a later date.
INSTRUCTIONS FOR The UPS Store associate * All instructions for this transaction can be found in the electronic work order in your POS system under Work Orders > Alcatel-Lucent > Returns * The shipping method should be UPS Overnight, NOT UPS Ground. Do NOT ship with the Early A.M. Delivery option. * When possible, please use bubble wrap and NOT shipping peanuts.

Destination:
Alcatel-Lucent
REMOTE DEPOT CENTER
Attn: EBY CHIBUEZE
601 Data Drive
Bldg-601 Rm-12400
Plano, TX 75075
Phone: (972) 477-9361

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