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Walgreens Financial Management

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Walgreens
Overview
Walgreens Co., America’s premier pharmacy is what Charles R. Walgreen called his neighborhood drugstore that has grown into a nationally recognized fortune 500 company. Charles R Walgreen was born in Galesburg, a small town in Illinois, but shortly relocated to a town sixty miles away named, Dixon, Illinois. Dixon is where the dream of Walgreens Co. began. At the age of sixteen years old, working in a factory, Charles cut off the top of his middle finger and ended his athletic career. This led him to take a job at Horton’s Drug Store in Dixon, Illinois. Charles absolutely despised this job but needed to do something to get him through school.
Once school was out, in 1893 Walgreen relocated to Chicago, Illinois where he discovered that the drugstore industry wasn’t so bad after all. Walgreen gained knowledge from some of the best pharmacist known to man, Samuel Resenfield, Max Grieben, William G Valentine, and Isaac W Blood. While working with pharmacist he discovered that maybe working for Horton’s Drug Store all of those years ago was going to pay off. Charles realized that in the Chicago area the pharmacy/drugstore was very prominent and that he needed to do something to stand out. When it came to a drugstore/pharmacy consumers had many choices in the Chicago area.
In 1901, he had saved up enough money to put a down payment of his own pharmacy. “Walgreen’s drugstore was located in Barrett’s Hotel at Cottage Grove ad Bowen Avenue on Chicago’s South Side.” (walgreen 2012. http://www.walgreen.com/marketing). Charles decided to greet every customer with a smile and to make sure that everyone gets undivided attention. He did not want his customers to suffer when it came to customer service satisfaction. Charles truly believed that, to stand out in this industry that (customer service) would be the key to his success. He was

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