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Website

In: Business and Management

Submitted By cdawgl90
Words 545
Pages 3
To Whom It May Concern:
Upon looking at your website, www.firstsouthernbank.com, I feel it could be more users friendly. As a prospective customer of First Southern Bank, one of the things I look for before choosing a bank is online accessibility. I am writing you this letter to suggest some tips on how to improve your webpage. You may not realize that for some people the website is the “first impression” for your bank.
I do not feel that I am a professional web designer, but I am avid web suffer. With the hustle and bustle of today’s society, online banking, online shopping and paying bills online is a few of the ways I can stay ahead of the game. The better the design of the website the better it is for customers to browse and find what their needs are. With such a vast range of customers with all different needs such as business, personal, savings, and loans, organization is the main key to being successful. Efficiency is an absolute must, especially when people are dealing with their hard-earned money.
The first thing that I noticed that could be updated is the initial homepage. It needs to show your holiday schedule, community involvement, and locations. During the holidays everyone has different schedules. Posting it on your homepage will help customers know your opening and closings for them to make arrangements for their banking needs. Your community involvement, whether it be donations, fundraisers or volunteering is important so that we can become involved and proud of your bank. Many people travel and would rather use their bank for ATM withdrawals to avoid the extra service fees from other banks and having your locations listed will help them know where they can do this.
Another suggestion would be to have your tabs for each specific type of banking your offer. It makes things more accessible as well as easier for someone to conduct their

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