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Week 1 Case Mgt 510 Human Resource Management 

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Submitted By parit
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Case Study on New Position: Operations Manager
Parit Agrawal
International American University
MGT 510 Human Resource Management
Louis Lopez & Rajiv Sharma
January 12, 2015

Introduction
The case is about an employee who has recently joined a job as the assistant manager in the marketing department of a company which specializes in providing marketing support for other companies. His working team comprises of 10 individuals who mainly work on site with the customers to provide better support and have a better understanding of their customers. Designing long-term strategies, managing the unit and growing the prospective is the main aim as the assistant manager, but he/she hasn’t been able to fully concentrate on these tasks as much of his/her time is spent on financial activities and other tasks which don’t fall into his working requirements.
Review/Analysis of Case
Analysis
The requirement of an assistant manager in a marketing department is to manage the workforce and help form strategies and creative marketing plans for its clients. In the case the assistant manager hasn’t been able to take care of his/her core functions because he/she has been busy tracking the financial aspect of the employees along with the activity related to making travel arrangement and hotel reservation. Since he/she hasn’t been able to fulfill the core requirements, the manager has allowed him/her to open a new position in the department which will assist in the proper functioning of the entire team.
New position in the team
The new position in the team should be able to fill the gaps that lie in the financial aspect with the suppliers and the customer and as well as be able to tackle problems related with making travel arrangements and hotel reservations for employees who are catering to clients. The new position will be Operations Manager, because the core duties of an

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