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Week E Knowledge Check Study Guide

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Submitted By yayii
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Week 3 Knowledge Check Study Guide
Concepts

Mastery

Score: 21 / 21

Questions

Six key elements in determining organizational

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3

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structure
Mechanistic and Organic
Structures
Types of Contemporary
Organizational Designs
Types of Internal and
External Collaboration
Stages of Group
Development
Five Conflict Management
Techniques

Six Aspects of Group

19

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Structure
Concept: Six key elements in determining organizational structure
Mastery

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Questions

1

2

3

1.
The process of dividing work activities into separate job tasks is known as ________.

A.

work specialization

B.

differentiation

C.

chain of command

D.

span of control

Correct:
The Correct Answer is: A.
Work specialization is the division of work activities into separate tasks. Individual employees are assigned to specific job tasks within a work activity rather than completing an entire work activity on their own.
2.
The process of grouping jobs together is known as ________.

A.

departmentalization

B.

centralization

C.

formalization

D.

decentralization

Correct:
The Correct Answer is: A.
Departmentalization is the process of grouping jobs together in one of five common forms such as functional, geographical, product, process, and customer. This process ensures common work activities are grouped together so work is completed in a coordinated way.
3.
The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

A.

employee power distance

B.

unity of command

C.

span of control

D.

chain of command

Correct:
The Correct Answer is:

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